Évaluations des clients Furniture Warehouse

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Furniture Warehouse

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Estelle K. le

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Le client n'a pas laissé de commentaire.

Alan F. le

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It took too long for the clerk to enter the transaction. he had to re-enter information that I had entered online to book the rental. Why couldn't he have entered my contract number and pulled up the agreement? Someone re-did the wiring harness and somewhere during the trip the trailer lights shorted out. I am sure that wasn't done by Uhaul. I took a picture if you are interested. I received your text when I picked up the equipment. By the time I recognized that you were looking for input the text had timed out..

Edmund D. le

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No suggestion

Pete M. le

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We where not informed by the person helping us that he would be closed when we returned trailer.We didn't know what to do , so my wife had to contact uhaul customer service and they explained what to do. I will never rent a trailer again who rents them out as a side line on their regular busines.

Rick A. le

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The guy I dealt with was very nice.

Vera M. le

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My experience was very good Oz the person whom I dealt with was very friendly and professional.

Kiel D. le

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Signed me up for insurance without asking me

Bill U. le

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We rented a cargo van for two days. It had not been cleaned inside. Also, when we reserved it on the phone we were told that if we went over 75 miles, we would get a better deal--$89 plus $0.29 per mile over 75. However, when we went in to pick it up, the rep said she didn't know about that or couldn't find the option to confirm it. Also, when we first drove the van the Anti-Lock Brake Service light and bell kept coming on. Eventually it stopped. Finally, when I tried to print the receipt from email I could not figure out how to get it to print. Not very user friendly. The main thing we were pleased with was that the U-Haul guy in Geneva at Duke & Lee's located this rental van for us quickly the same morning I called. Next time we need a rental van or truck I will go to Duke & Lees in Geneva, and not to Furniture Warehouse in Aurora.

Thomas S. le

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This dealer knows how to treat people..Very Nice..All my credit for this rental goes out to customer service lady Latasha Stokes..She went above and beyond to assist us with getting this truck and not the 1 that was reserved for us over 35 miles from where the pick up was to be...I praise her highly..

jennifer B. le

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Le client n'a pas laissé de commentaire.

barbara M. le

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Le client n'a pas laissé de commentaire.

Raul N. le

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Le client n'a pas laissé de commentaire.

Dan G. le

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Le client n'a pas laissé de commentaire.

Daniel P. le

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I had a great experience. I was running late for my pick up, and the agent here waited for me to arrive, even though they were supposed to be closed, which i am EXTREMELY grateful for. Big thumbs up!

Bernhardt L. le

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Wanted to pick up on Douglas Road. Was notified I had to pick dolly up on New York Street. New place wasn't prepared for me. I wasted my time with pre registering. Had to do it all over again. Plus had to figure out why the program wasn't allowing me to rent at first. Ended up, they didn't input a wide dolly in program.

JOHN L. le

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The service person at Furniture Warehouse called me to say that the trailer was in the day before and I could pick it up at 8am the next day when they open. I was there at 8am and he didn’t show up until 8:30am and said his son was supposed to open up at 8am and he got side tracked. (I wasted my time and missed an important conference call at my work as a result)

Alice B. le

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Le client n'a pas laissé de commentaire.

Matthew C. le

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Le client n'a pas laissé de commentaire.

PATCHA V. le

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Le client n'a pas laissé de commentaire.

Hector O. le

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Very nice and great people skills I highly recommend this uhaul dealer to rent uhaul equipment and possibly next time I come back I might do business with his primary business.

Illia A. le

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The trailer was old and rusty, crooked. Because of bad suspension

paul C. le

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I would say the staff is very Accommodating, and helpful and understanding. I would rent from them again..

Claudia S. le

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Le client n'a pas laissé de commentaire.

Claudia S. le

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Le client n'a pas laissé de commentaire.

Xiaohui C. le

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Le client n'a pas laissé de commentaire.

anthony M. le

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While the gentleman was polite and the vehicle was clean and well kept. I only got 18 of the 24 furniture blankets i paid for. The other 6 i turned down because they were not packaged and looked dirty and ratty.

wayne B. le

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Le client n'a pas laissé de commentaire.

Mark Southwest B. le

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great experience and loved the one way. Worked perfect for what we needed.

Sharon P. le

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The guy was very rude to my brother when he returned the truck. Treat all customer with respect.

Megan B. le

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Being able to drop off on time. Workers were gone when we tried to drop off.

SHABUDDIN S. le

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Le client n'a pas laissé de commentaire.

Richard W. le

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Friendly and fast

Tene B. le

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Le client n'a pas laissé de commentaire.