Le client n'a pas laissé de commentaire.GREG R.
Customer Reviews for G Hub Transport Corp
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elgin, IL 60123
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam : 8h30 am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/22/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.HENRYK C.
App's touchscreen ease. Find it very difficult to check these small circlesRon B.
Le client n'a pas laissé de commentaire.Glenn H.
Le client n'a pas laissé de commentaire.Ernest G.
Le client n'a pas laissé de commentaire.GLENN G.
Le client n'a pas laissé de commentaire.JAMES F.
I did not receive a receipt for my transaction as I was told I would via my email so I do not know or have record of the charge for final sale. If someone could email that to me it would most appreciated. Patigeegee@yahoo.com Thank youRICARDO G.
The pad lock did not work. I had to buy one at Home Depot. You owe me 10 $. There was NO windshield washer in the vehicle. Last, some idiot parked in the area where rental equipment belongs making it very difficult to return a vehicle. The return process was a pain in the a$$ as a result of the snow and limited space in the parking lot.Jim L.
Difficult to drop of trailers, very little maneuver room with SUV and trailer.dirk S.
I had filled out all the information on line including my payment and my drivers license photos. I was hoping for a contact-less pick up. My experience was fine but it was very similar to other times I have rented from UHaul (pre-COVID).DEREK L.
Le client n'a pas laissé de commentaire.DUSTIN G.
Le client n'a pas laissé de commentaire.Jennifer B.
Le client n'a pas laissé de commentaire.JUAN R.
Le client n'a pas laissé de commentaire.Yvette W.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Dickey B.
Im so happy and thank youZARRUH A.
An empty soda can was in the van when I picked it up. No face masks on any employees. My safety is important.Carroll B.
This is a very small facility with limited rolling stock and accessories.John M.
Le client n'a pas laissé de commentaire.Alvaro F.
Le client n'a pas laissé de commentaire.HOPE D.
Le client n'a pas laissé de commentaire.TRACEY B.
Nice solid people. Easy pickup.CRAIG C.
Super friendly staff!!! 10/10ADALIZETH M.
Le client n'a pas laissé de commentaire.EDWARD F.
Le client n'a pas laissé de commentaire.STACEY S.
Le client n'a pas laissé de commentaire.Rebecca K.
very professional service.MIROSLAW W.
They charged me 20 for cleaning for no reason. Scam.Baber S.
U haul has lost all future because I was charged a 20,00 $ after hours fee. I was not told about this. I was simply told to park back in same spot where I picked it up. I will use private rental companies in the future.KEITH K.
Le client n'a pas laissé de commentaire.JEREMY M.
The application for renting after hours is terrible. The time it takes to have a rental agreement reviewed is absurb.Steven E.
Finding the return website was tricky, The only link in the confirmation email was if you were returning the truck late. My recommendation would be to add a link for the ontime return website as wellJordan S.
I probably wouldn't recommend this location to a friend, or Uhaul services in general. There's little information on the website and when on the phone, they are also not very helpful in being clear cut with how the whole process works. I'm not familiar with renting trucks, probably like most people, as it's not something we do on the regular. So when I'm renting a truck I want it to be simple and not add to the stress that already comes with moving. Not a clear price. I wanted to extend my rental time and there was no information on if it's a charge or if you'll be fined or anything. It wasn't until checkout that they tacked another 20 $on for having it later. When I called the uhaul near me, they said I can pick up a truck (not a cargo van because it is only available for trucks), I can drop it off at a different location. But when you make a reservation online, there is no option to drop it off at a different location so it defaults to in town and had to be dropped off at the place you got it. So because that was not clear, and I wasn't getting any help from uhaul, we had to drive the truck back, adding more miles, having it for longer time, racking up a bill. I also would have stuck with a cargo van if I knew it needed to returned to the original location anyway. It's just not good customer service. Make it simple, ya know? And broaden the range of pick up/drop off locations. There are uhaul locations everywhere but so many stipulations on what can be dropped off where. Anyway, I will not likely recommend this service and will seek elsewhere for my truck rental needs in the future. Merci.Erin G.
Person at G hub was absolute shit at assisting us. Called and he said â€œcall u-haul, I'm not in front of a computer.â€Selena A.
I was happy except that I was charged for an additional hour when I didn't have the truck for 4 hours. The rental was scheduled from 630 to 1030. I had difficulty with the checkout (my first time) and I ended up getting the truck checked out at 650 ish and returned at 1050 ish. There is no reason to charge me another hour in that situation and I had to waste my time to call customer service to get this resolved. The good news is that it was resolved without hesitation. The bad news was that I had to discover it, and spend the time to call in. Otherwise, the experience was absolutely fine.Eric F.
The 6' x 12' Enclosed trailer should have a jack to get the trailer on and off the car It is so hard to lift that onto a hitch. You are going to have people who have back and neck issues from it.Stephanie B.
Absolutely nothing! Everything was great! Super easy, truck was clean and ready to go.... I finished my project and dropped the truck off..... I've rented lots of trucks.... this was the best! The manager was great!Arnold Z.
Le client n'a pas laissé de commentaire.Douglas M.
Le client n'a pas laissé de commentaire.Carlos P.
The back of the truck was dirty but the attendant swept it out.Thomas D.
The equipment was clean and ready for me when I arrived. The staff was outstanding. Helpful and friendly. When I returned, they came outside and checked me in, no waiting! It was great, I will use them again!Gregory P.
Excellent service.Grzegorz C.
Le client n'a pas laissé de commentaire.Sam J.
Good people good serviceBryan D.
Your website should provide a notation explaining the additional deposit requirement that is above and beyond the prepayment amount of the rental. That caught me off guard. I don't like someone asking for my credit card and not giving me a document explaining what happened.Randall E.
Not related to Elgin or Lincolnshire is the uhaul process to make the reservation . I will go elsewhere and yes, pay more, because of what happened. I called 7 days ahead to make reservation. I said i need a morning pick up. She said uhaul schedulers would call 1 day ahead with time. I still had not received a call by 2 pm. Was told they had up to 6pm to call me. RIDICULOUS to expect people to wait until only 12 hours prior to know their reservation. THEN, I learned they had booked it for a 5pm pick up. So many other mistakes as well. Never again.Daniel L.
Le client n'a pas laissé de commentaire.Shawn C.
Friendly agent, very helpful.John S.
Le client n'a pas laissé de commentaire.Shuntae B.
Le client n'a pas laissé de commentaire.Jennifer W.