El encargado del taller fue muy amable y me ayudo ....exelente ayuda
Daniel A
Customer Reviews for G&J Tires & Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the person I dealt with Emilio this was his first time doing a next day pick up and he had to call somebody else to walk him through it I called the next day to see if I could pick up early and not only was he not there I had to redo the whole process of renting the U-Haul which delayed me for about 30 to 45 minutes then when I got the truck there was a lock on it I had no dolly was not offered a dolly either they did not have a ramp I had to call to find out why the key that was going to the lot didn't fit it was so funny to the person that was there I had to pay my movers the extra $20 for all the time that they had wasted on top of that again I'm paying for my mileage and I had to drive back to the U-Haul for them to take the lock off of the U-Haul and I thought it was supposed to stay on there worst experience ever will not be using U-Haul ever ever again at that location
sherrye lI think the worker could’ve been a little more informed. I hadn’t done this in a long time and didn’t realize I had to wait until my exact pickup window to start. I tried to start early so I could just grab the keys and go once it was my time but we found out that wasn’t possible once I contacted customer service. I don’t rent U-Hauls often but since this is something they deal with every day I feel they should know the process better. However I do appreciate that they tried to help me get a code by directing me to call customer service.
VALERY M