Customer Reviews for G&G Auto Center
(U-Haul Neighborhood Dealer)

Évaluation :

2

There was no sign for the business, I only detected that it was a Uhaul rental location because of the other Uhauls on the property. I was not offered a receipt or proof of return. I took pictures of the unit clean and dropped in the lot as proof. Thank you for the email confirmation of the return.

Évaluation :

1

Equipment originally assigned was damaged and rejected. Substituted larger equipment at same price, didn't really want larger equipment but due to scheduling concerns had to take it. Was not told I had to do a walk around using on line service. No one spoke English at this location. Was not ready at appointment time.

Évaluation :

1

Have someone who can speak English available and in person. Equipment had prior damage to right fender, pointed out to operator, and not noted on rental agreement. I took picture prior to using, showed at drop off, but didn't seem to matter.

Évaluation :

1

Have everything ready for customer, instead of having them waiting for a long time. I realize it is New Year's Day but it's supposed to be open. Three mistakes were made from the beginning. 1. I was supposed to pick up the truck at the Arleta location and it was closed when they said it was open. 2.for that mistake they said I would get a $50 take off the bill and it didn't happen. 3. When we picked up the truck the gas tank was at 1/16 not 1/4 and I turned it in with more gas then it had originally and they taxed me $27 and that's not right. Please make it right. Tomorrow I will call and complain.

Évaluation :

5

Trailer was ready when I arrived and tech hitched it up and helped accomplish all requirements. Was out the gate in about 15 min.

Évaluation :

5

Thank you, for your help I really appreciate, I will contact for then next one

Évaluation :

3

I was charged for a fee that I had removed.

Évaluation :

5

The process was easy and people are nice. I'm definitely going to be returning. Love that they have been part of the community for the last 30 years.

Évaluation :

1

The truck was 2 hours late I had to wait to get it and I had just driven from northern California just to wait for 2 more hours I ordered a dolly and the location did not have any

Évaluation :

5

Friendly neighbor lot, I've been renting here since they had Uhaul available! Been coming here since 2001

Évaluation :

5

Quick and efficient service!

Évaluation :

5

VERY GOOD, PROFESSIONAL

Évaluation :

5

Great service, quick and efficient friendly and knowledgeable staff.

Évaluation :

5

It was an amazing experience

Évaluation :

5

Verbally warn people about extensive heat coming from engine in cab Cab gets so hot shoes were melting and a medicine bottle on the seats warped and melted even medication melted But truck ran beautifully