Have everything ready for customer, instead of having them waiting for a long time. I realize it is New Year's Day but it's supposed to be open. Three mistakes were made from the beginning. 1. I was supposed to pick up the truck at the Arleta location and it was closed when they said it was open. 2.for that mistake they said I would get a $50 take off the bill and it didn't happen. 3. When we picked up the truck the gas tank was at 1/16 not 1/4 and I turned it in with more gas then it had originally and they taxed me $27 and that's not right. Please make it right. Tomorrow I will call and complain.
Jesse B
G&G Auto Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sylmar, CA 91342
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Trailer was ready when I arrived and tech hitched it up and helped accomplish all requirements. Was out the gate in about 15 min.
Robert KThank you, for your help I really appreciate, I will contact for then next one
Christian RI was charged for a fee that I had removed.
Gladys PThe process was easy and people are nice. I'm definitely going to be returning. Love that they have been part of the community for the last 30 years.
IVAN M