Le client n'a pas laissé de commentaire.Dan N.
Customer Reviews for Gaps Automotive & Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Boonville, MO 65233
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 11/27/2021 - 11/28/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DANIEL G.
Le client n'a pas laissé de commentaire.Karen W.
Le client n'a pas laissé de commentaire.CLINTON C.
Le client n'a pas laissé de commentaire.Austin E.
Wasn't too concerned about renting. Did not go out with me to hook up trailer, check connections, or review prior damage. Basically go out back and see you later.Kevin C.
Le client n'a pas laissé de commentaire.Alex B.
Le client n'a pas laissé de commentaire.Daniel S.
Taylor was so nice and friendlyFrancis P.
Second time returning a auto hauler and they don't check in the returns and uhaul tries to charge me a late fee. Gonna park the fucker right in front of their door!!Nathanial B.
Le client n'a pas laissé de commentaire.M. L C.
Le client n'a pas laissé de commentaire.BRIAN S.
Le client n'a pas laissé de commentaire.Daniel G.
Le client n'a pas laissé de commentaire.Clinton G.
Le client n'a pas laissé de commentaire.Stacy F.
You might sweep out the truck before renting it out and TRIPLE CHECK THE MILEAGE ON THE ODOMETER.Jay H.
Le client n'a pas laissé de commentaire.MATHEW B.
Couple mechanical issues with my moving van and vehicle transporter. No fault of the owners of Gaps service in Boonville Mo. The van needs the tires to be balanced. The ride was bumpy for the entire duration of my trip. Not due to road conditions. The vehicle transporter trailer has a bad wheel bearing or brake issue. When dropping the equipment off, I could feel the heat radiating off one wheel on the passenger side. Extremely hot.blake B.
Le client n'a pas laissé de commentaire.LEWIS M.
Le client n'a pas laissé de commentaire.Melinda M.
Le client n'a pas laissé de commentaire.Kenneth R.
Because the location wasn't open, we had extreme difficulties. When I had called ahead of time, the person I spoke with didn't give me much information on how it would work when we picked it up since the store wasn't going to be open, and even made it sound doubtful that I would get a truck. Then when we got there, I was having issues checking in online, so I called to get assistance and was on hold for over 20 minutes. After being transferred a second time, I was either hung up on or the phone call got disconnected somehowâ€"trying to give them the benefit of the doubt hereâ€"and I had to start the process all over again. While I was trying to reach someone by calling back, one of the people that was with me was attempting to chat with someone online, and yet another person attempted to call the location I would be dropping off at that would be open. We didn't get assistance from any of these for a good long while, and had multiple issues with uploading the drivers license of the driver. This was all happening while it was pouring down rain! Then when we were finally able to get what we needed to get the key from the truck, the lock was put on incorrectly and it took us a while to loosen it enough to get it off. The entire process took over an hour, and should have taken less than five minutes. Very dissatisfied with my experience on this end of it, and highly recommend you have a location that's open on Saturday so that people can speak with someone who is present. Moving on Saturday's is common, so I think it should be expected to have someone there, even if just by appointment.Jesse I.
Le client n'a pas laissé de commentaire.Daniel N.
Le client n'a pas laissé de commentaire.rich G.
Very nice person to help me turn this back in.JEFFERY L.
Le client n'a pas laissé de commentaire.Stacy S.
Le client n'a pas laissé de commentaire.Brian C.
Le client n'a pas laissé de commentaire.Steven K.
Le client n'a pas laissé de commentaire.Tom B.
I had to rent a UHaul quickly and when I reserved on-line the facility I was reserved with was closed. Abby, at Gaps stayed and waited for me to come and pick up the UHaul and was very, very kind. She went thru everything with me, even realizing I was not having the best of days. This morning she called to see if everything went well, and to assure me that things were god on their end. I can't tell you how much I appreciate her!Marha H.
Need better training on the system. And I was told I would get my deposit back when I dropped the truck. WrongMICHELLE H.
Had computer problem but stayed positive and worked thru the issue and was able to rent the trailer to me!Jeffrey W.
Le client n'a pas laissé de commentaire.Holly H.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.JIMMIE P.
Le client n'a pas laissé de commentaire.Jennifer J.
Le client n'a pas laissé de commentaire.Mischell W.
Le client n'a pas laissé de commentaire.Tonya M.
Nothing, I can think of. It was very easy to load in and traveled great!!danny G.
Le client n'a pas laissé de commentaire.Matt W.
I requested a larger trailer and was told in stock at location and when I arrived they didn't have the item I requested and had sub a smaller trailer which needed up costing me an extra day and they was charged for 3 days. I am totally unhappy with this.Cary T.
The customer service at gaps was amazing. I travel 2 and 1/2 hours to move my mother and the guys at Gaps actually went and picked up the truck for me in Columbia, which was where Uhaul had set up as the preferred location. This made the move go quicker and smoother for me. They definitely went the extra mile and I would definitely recommend them!Ashley S.
Truck was clean, but running condition terrible. Tires WAY out of balance & front end seemed really loose. Tires bounced so bad that 60 MPH was about top speed. Air Conditioning just barely worked. This was only a 35 mile trip & back, so I struggled thru it, but I wouldn't recommend to go on long trips........ROBERT M.
Le client n'a pas laissé de commentaire.Jeri A.
Excellent service. Polite and helpful.Jason P.
Le client n'a pas laissé de commentaire.Gregory J.
Lower the price???james H.
Le client n'a pas laissé de commentaire.Chris A.
Le client n'a pas laissé de commentaire.Matthew C.
Our experience with The Uhaul family was a very positive one. We would recommend them to anyone!LISA N.
Le client n'a pas laissé de commentaire.justin D.
Everything was greatletitia W.
Seamless. Great location. Prompt communication.john S.