Le client n'a pas laissé de commentaire.
Christina G
Customer Reviews for Gary's Tire Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very easy location for in and out.
Fred KAlmost impossible to get to with closed road and pot holes that were bigger than my car.
Carl HAll is well.
Don MLocation was very convenient.
CHRISTOPHER TN.D.
bob cTruck was flithy!!! They didn't have the dolly we requested. Closest facility with an appliance dolly was over an hour away. The guy had no clue about anything he was supposed to do. It was ridiculous. Had to call the 800 number to get things figured out.
Christopher Pok
Timothy PLisa in the office at Gary's was very helpful, she made it a point to be there after business hours so I could pick up the uhaul trailer. Merci!
charles dI picked up the uhaul in oakaville Illinois and it took over an hour to get it picked up. I was unable to get a truck in my town and the only available was in oakaville which was 35 mins away. The price was so excessive as it's advertised as 19,99 plus mileage and I was charged $122 for the uhaul I got. I was told I could only drive it 39 miles and from the pickup location to my house to load it was 37 miles. The truck I was given was so small I had to make 4-5 trips from my old house to my new house. I told the woman working I had an entire furnished home to move. My over all experience with uhaul was not anything I'd ever do again.
Josi OWe picked up the truck we used Friday afternoon and dropped it off Saturday ~ 2:00 PM, Gary's Tire closed at noon on Saturday. Since we do not have a smartphone and the internet service was not available in our new home then, we called U-haul and told the gentleman we had returned the truck. He sounded unsure as to what he was supposed to do with that information and said he would leave a note. When my wife called Monday U-haul had no record of our call and the truck had not been placed back in service by Gary's Tire yet. This was not a problem for us, but may be an process improvement opportunity for U-haul since that truck was available for 48 hours before it showed as available in your system. All was good on our end and the assistance we received from Kim and Patti was excellent! Thanks for your help with our move!
They went above and beyond to make sure we were ready for our move!
Lisa GMention if there is a key drop-off or if the key should say in the Cab of the U-haul truck.
Gared SYou want to improve? Get some customer service skills. Step 1.,, don't torment your customers.
kim sEmployees were very rude when I dropped off the car dolly. They acted like I should have know where it was supposed to be stored.
Shaun ASignage to the drive was hard to find. Really appreciate Gary for the kind reception.
Richard WMy mileage was 104 miles. I was charged for 133,1 miles. I am not a happy camper.
Paula W