Évaluations des clients Gasport Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Gasport Auto Sales

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Raymond C. le

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Le client n'a pas laissé de commentaire.

Lawrence S. le

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Le client n'a pas laissé de commentaire.

Bradley W. le

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Great to deal with. Very accommodating

Roger H. le

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Le client n'a pas laissé de commentaire.

Lawrence M. le

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Very friendly. Pick-up and drop-off was easy. 10/10 Would rent there again!

Gregory S. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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The gas mileage for the 20 foot truck was less than the 26 foot truck with a 10 cylinder V8? This was discussed as better. I would not recommend this vehicle to anyone. I would also like to reiterate that the people that were to help me on the first trip never showed to assist in either location when times were given. This was over $800.00 for Lockport and Murrells Inlet. I also would never recommend them for a U Haul application. Finally, I would recommend a modification to the utility dolly similar to the appliance dolly with the stair roller applied. It would make it easier to move products up and down stairs. The appliance dolly does not work well with smaller wheels.

Julie J. le

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Everything was great, no problems

Steven P. le

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Good job.

bob L. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Jennifer B. le

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The owner/csr was wonderful and attentive. I would definitely recommend them to a friend and would repeat service from this location.

Jeremy I. le

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Le client n'a pas laissé de commentaire.

Deborah E. le

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Should not take telephone calls ahead of clients sitting in front of you. I had to wait over 15 minutes, even after I did everything on line. Took almost 1/2 hour before I was out of there....

Maynard H. le

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Sales rep was very friendly assisted us with getting Trailer easily. She made sure that we had the trailer on a timely basis . It had to be brought to Gasport from another site. Trailer was in very good condition and traveled very smoothly.

Steven P. le

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Le client n'a pas laissé de commentaire.

Kelly H. le

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Le client n'a pas laissé de commentaire.

Lawrence S. le

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Not hang up on customers. Have truck at scheduled time. Help to accommodate customer. Have online access that works. Help answer questions without interrupting customer continuously

tamara S. le

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Great customer service:)

Michel C. le

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Le client n'a pas laissé de commentaire.

joe S. le

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Le client n'a pas laissé de commentaire.

Kathryn M. le

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Notify the customer more than 1 day in advance if the product will not be at the preferred pick up location. We had to drive 40 minutes out of the way to pick up our truck, no one was there, there was a crack in one of the side mirrors (noted with a sticker, but not fixed). I was told we would be compensated for a 1/4 tank of gas, but found no notation, and were charged for the extra miles the new pick up location put on the truck.

JOHN E. le

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Easy to complete request. Very decent price. Got a bigger truck for same price. Drop off was easy.

Michele B. le

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They were very nice in getting the problem resolved concerning the wrong number being on the contract. The trailer had a different number.

Kevin J. le

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Le client n'a pas laissé de commentaire.

Nancy P. le

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Le client n'a pas laissé de commentaire.

ellen G. le

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We were treated very well by the team in Gasport, NY

Roberta V. le

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Le client n'a pas laissé de commentaire.

James H. le

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My only complaint is not with this location, but the fact that uhaul corporate switched my reservation from this location to another some distance away. Gasport auto sales corrected and even picked up truck for me from other location. They saved the day! uHaul should not change customer pickup location. Instead don't allow selection of location if no trucks are available.

Allen S. le

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During inspection my trailer roght blonker didn't operate. The salesman, located and changed the fuse for me. Outstanding service. Thank you

Sandra B. le

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Le client n'a pas laissé de commentaire.

Mclean C. le

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Nothing everything was excellent at the Locport, Ny facility and the Auburn, NY facility!

Mark D. le

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Great Service at this location

Edward B. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Jon C. le

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Great vendor. Trailer was severely dinged up.. renting a trailer with this many dings leaves the consumer very concerned as i dont know how they can keep track of who damaged it. Brought it to the facility owners attention they were great & reassured me it was OK. Uhaul needs to update the trailer!

RAYMOND C. le

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Le client n'a pas laissé de commentaire.

Sara B. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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Le client n'a pas laissé de commentaire.

Cindy C. le

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Le client n'a pas laissé de commentaire.

Harold P. le

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Was a very smooth and friendly process

Sunjay K. le

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Nothing. This location was extremely efficient, knowledgeable and friendly.

Edward D. le

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Very good experience. I very much appreciated the help.

Thomas S. le

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Le client n'a pas laissé de commentaire.

Katherine J. le

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Very helpful in explaining the process and very friendly service.

Kenneth M. le

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Everything was great.

william H. le

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Le client n'a pas laissé de commentaire.

Curt K. le

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Service was excellent at this location. However, they were not aware of the 1 month free storage unit promotion. Is there someone that can send information regarding this?

Dave R. le

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Absolutely nothing.

Vince B. le

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Wheel straps frozen stiff and they came off twice while towing and they were as tight as you could get them so it could have been very dangerous but we got lucky so any thing uhaul could do to remedy this would be a good idea thanks Vince

Chauncey W. le

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Le client n'a pas laissé de commentaire.

Jeff B. le

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Gasport Auto Sales personnel were very helpful and answered all of my questions and assisted me anyway they could. Great business to deal with.

William Y. le

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Le client n'a pas laissé de commentaire.

michael L. le

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Fantastic rental pick up location. Owners are super helpful and friendly making the process very easy. Truck was clean and ready when requested. Would recommend them to anyone!

Bernadette G. le

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Had a very good experience the staff was excellent.

Alicia B. le

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I would recommend gasport uhaul to anyone. But in general I would not recommend uhaul to anyone after the experience I had friday November 30th. I reserved my uhaul for friday November 30th for at 12pm pickup it was confirmed by the facility on Lincoln ave in lockport and I received a phone call at 11am November 30th to confirm my reservation. They also called to see if I would give up my uhaul early to another customer. When I arrived at the uhaul place I waited 45 minutes for the guy to come in the vmbuilding, when he came in he said I dont have a uhaul for you and I'm sorry the other customer has not returned it. I called uhaul to see what my options were. The lady on the phone helped me out and exchanged my uhaul for 17ft that was available at the same place so I thought well when I hung up the phone the lady canceled my reservation instead so then I had to call uhaul back to find out why and that lady refused to help me at all, she was rude. Finally I got through to gasport uhaul and they called me with a reservation for a 20ft uhaul. They wanted to help me out and they did but I had to pay for mileage, filled the tank, and full price. I am extremely disappointed with the service in general with uhaul customer service. I was extremely happy with gasport they pulled through for me after 2 hrs of being delayed in my move. I didnt get any apologies from uhaul for the inconvenience.

John D. le

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Le client n'a pas laissé de commentaire.

James W. le

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I dropped the truck off after closing and used Uhaul's mobile app. The mobile app worked well. There was plenty of room to drop off the truck and the key drop box was located in a convenient place.

derek C. le

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Le client n'a pas laissé de commentaire.

Catherine G. le

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Le client n'a pas laissé de commentaire.

bobbi W. le

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The place was wonderful. I called to change my pick up location and it was easy peasy

Justin B. le

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Le client n'a pas laissé de commentaire.

RALPH W. le

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Le client n'a pas laissé de commentaire.

John B. le

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Everything went very smoothly. Minor point for next person would be to foreshadow the U Hall App is Not required for afterhours check in, but several photos are needed on the digital check in site. Thank you again so much for your help.

phillip B. le

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I was scheduled to pick up trailer in lockport at 9am. When I arrived I was told he didn't have a trailer and that he may get one at 1 pm. Not good!!!!!!! He found one in gasport which I went and got. Poor job by uhaul.

Matthew W. le

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Le client n'a pas laissé de commentaire.

Joe T. le

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Le client n'a pas laissé de commentaire.

Debra N. le

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Le client n'a pas laissé de commentaire.

michele B. le

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Le client n'a pas laissé de commentaire.

Kurt R. le

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Terri was awesome Very friendly and courteous

eileen W. le

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Terri at Gasport Auto Sales went above and beyond to help us with our truck rental. When we got there to pick up the truck using online sign in, my internet quit. so I called Terri. She handled everything for me even tho it was her day off. Thank you Terri!

Edward P. le

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It was a little congested in the parking lot return area to back in the trailer. But pick up service was great!

Bret H. le

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Le client n'a pas laissé de commentaire.

Bruce n Linda M. le

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Stop using Dayferts Truck and Auto Repair in Lockport, NY. Our initial reservation was with them but when we checked with them July 3rd for our July 5th pickup, they said they did not have our trailer and were unwilling to get one from somewhere else. Even the U-Haul main office was unable to work with them.

Christopher S. le

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The wiring for the tail lights was ripped out of the receptacle and had to be repaired to enable the light to function.

Bruce C. le

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Le client n'a pas laissé de commentaire.

Jeffrey C. le

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Fantastic people, quick check in and out.

Carl Q. le

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They were very friendly and helpful with everything. Didn't have to do anything besides to back the trailer into spot.

Raymond C. le

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nothing

Carol M. le

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Le client n'a pas laissé de commentaire.

Joyce M. le

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These folks are awesome to work with

Jackie B. le

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We rented a 15 foot truck because we needed to move 12 foot long countertops. We were greatly disappointed that the bed of the truck was less than 12 feet. It created a dangerous situation for us. The location is great and friendly, but the size of the truck was a serious problem.

Jeremy C. le

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Nothing. Everything went smoothly.

Mark F. le

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Excellent service, I highly recommend.

DALE G. le

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Le client n'a pas laissé de commentaire.

chester W. le

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Le client n'a pas laissé de commentaire.

JOSEPH Y. le

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GREAT PEOPLOE TO DEAL WITH

Tom G. le

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Le client n'a pas laissé de commentaire.

nancy B. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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They were helpful flexible and understanding.

David N. le

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Le client n'a pas laissé de commentaire.

Marylou Bill C. le

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The customer service was great and the trailer we rented was very clean and well kept. We would definitely go through Gasport Auto Sales again, if we needed to rent a U-Haul.

STEPHEN M. le

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Le client n'a pas laissé de commentaire.

Kelly H. le

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Le client n'a pas laissé de commentaire.

carol K. le

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Le client n'a pas laissé de commentaire.

CAROL M. le

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Le client n'a pas laissé de commentaire.

Melony T. le

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Le client n'a pas laissé de commentaire.

David B. le

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I will try to get future equipment from Kevin! He knows how to treat customers!

Kevin R. le

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Le client n'a pas laissé de commentaire.

Mary Jane K. le

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The personal at this location were extremely nice, accommodating and friendly, I would recommend this location to anyone looking to use UHaul in the area.