Tammy is very nice and friendly and does an excellent job...
NEIL M.
Customer Reviews for Gautier Lock Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Would help if application could be speeded up. Overall very pleased.
Kenneth T.Over all it was the worst.
Greg N.This location, staff, and experience were perfect.
First Baptist C.Amazing
WILTON P.Merci.
wilton P.Tammy at your Gautier location was absolutely wonderful! My rental was perfect and I will definitely come back and tell all of my friends about her and that location!!! Thank you for taking care of us and making our move so easy !! Donna McBroom !
Donna M.I want be back but too help someone else I don't think you all should charge people for a gas especially high the price is 29,99 by the time you DONE it's way more I understand things right now are high but for local use a little bit too much
Kimberly W.Nothing. Just visit with Tammy for a minute and see how much of a sweetheart she is. She went out of her way to help me when I missed my pick up date for a car hauler. You just don't receive service from genuine people like her anymore.
Justin B.I thought I had the uhaul truck for 24 hrs because it was 29,95 per day But that wasn't the case. They figured out where I was going and then gave me a time of 4hrs.. it cost me 92,58 + the 24,5 I paid to fill it back up. I just didn't feel I should be charged for the whole day if I only had it 4,5 hours.
Marla S.Not. A thing
Anthony M.Keep doing what you're doing
Pamela M.Ms. Lisa and her staff have exemplary service. They did everything to ensure my experience with U-Haul was fantastic. They displayed the best customer service and I appreciated how they made me feel as my needs were their number 1 priority.
regina H.Truck was clean but ramp was broken.
Fred G.Nothing, great professional service. Lisa is an awesome employee with great customer service skills.
Angela B.On the Transportor the ratchet was very rusty. It was very hard to lock down the vehicle
Charles B.t hey would not take trailer I had to take it to another location said they had to many trailers and did not need anymore
Russell L.The salesperson was very helpful to my needs!
Richard M.Every thing way great
NEIL M.This was the best UHaul experience I have ever had. EVER! I failed to get the girl's name, however; She was great! Very sweet.
kim B.Had a horrible first impression with Uhaul. Everything i reserved was wrong. The pickup location the drop off time and even had someone else's name under my number. However i spoke to Jess and she was very nice and helpful and made it all better.
Crystal L.Such a wonderful experience, The lady that processed the paperwork for is very friendly and very knowledgeable in Uhaul product.
margaret H.the first truck we were issued wouldn't start, the second truck had issues and was having trouble starting. the customer service representative was extremely helpful, knowledgeable and courteous.
michelle I.Would have been nice if they had been in site when we turned the truck in.
Carla M.Pick up location was excellent. Staff was friendly and knowledgeable.
William F.Customer service representative was extremely friendly and polite. Excellent, professional service here.
ryan H.I was directed to Frazier Nursery in Biloxi to pick up the equipment, but it wasn't there. The folks at Frazier advised me my equipment was at Gautier Lock and Storage. While it was out of my way, the wonderful folks at Gautier Lock & Storage were wonderful, helpful and very helpful. Will reserve here from the start next time.
Michael B.Very personable and made sure I had no complaints about the unit.
James T.Wonderful lady in office. Great experience!
LESLIE K.Bridget was awesome, definitely loves her job and is very good at it..she went above and beyond in customer service..thank you again..I will definitely be referring people to them..Lori Ribble
GEORGIA R.Super friendly management. Was clear about the terms. Returning the truck was easy.
Graham B.very smooth !! Teresa was very accommodating ! Was on my way with a brand new 26 Ford U-Haul in short order. Did Penske last April from TN to MS - nice folks You guys get an A+.....Tks Fred Miller
FREDRIC PAUL M.the truck looked like it had dog hair all over the driver and passenger seats. I dont consider that clean.