Customer Reviews for Georgia Customs
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

20 évaluations

577 Robert M Bell Pkwy   Aiken, SC 29801

(803) 220-2575

Heures d’ouverture

Toujours ouvert sur votre téléphone intelligent

Services dans cet établissement :

Pour nous contacter

(803) 220-2575

577 Robert M Bell Pkwy
Aiken, SC 29801

Services dans cet établissement :

Heures d’ouverture

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

Georgia Customs employees were very friendly but had extremely limited knowledge on the UHaul process. The moving blankets I reserved online were not available at this location. We went to another location where the agent contacted Willie (AFM) who made sure we had what we need to complete our move and was very helpful.

Jonathan B 
Évaluation :
2

When I turned the truck in, a guy came up to me asked me for the key. I gave it to him and that was about it. I asked him if he needed anything he said NO. Little did I know I needed to check in on line with pictures of odometer and send a location to UHAUL to prove I dropped it off. Since I was driving I had not caught up on my emails which explained this. This would have been good to know up front.

STEPHEN P 
Évaluation :
2

The drop off U/haul location in Murrells Inlet was excellent. The pick up in Aiken was so and rude as hung up on me!

dennis g 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorothy B 
Évaluation :
1

2 days after dropping off uhaul I received message that the truck was not turned in when I called I was told not to worry about it the district would go check it in when I dropped it off on Saturday it had more gas in it then when I got it we were at 97 miles which was the reason when dropped it in aiken so as not to go over mileage truck was cleaned and I still got 43 deducted from my 100 deposit

Carla H 
Évaluation :
1

Attendant was working on a truck. When asked a question about drop off procedures he took paperwork and his only answer was "it's self service put it over there". Then went back to working on truck and ignored us. I can understand the self service comment, but some basic knowledge of procedures would be helpful. Or maybe better communication skills.

Marvin C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda W 
Évaluation :
4

I really appreciate that the owner went out of his way to help me out since the on-line booking created some errors. He helped to resolve it and got me set up very efficiently.

Bob y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Selwyn D 
Évaluation :
3

A little concerned with using the off hours dropoff since the location and parking lot wasn't in the best shape and the truck gate couldn't be locked with the dolly and furniture pads in it. However it was very easy to use the website to drop off online then just put the keys in the slot.

John M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS W 
Évaluation :
1

No box or receiving official for keys and truck, had to park in the back and self check-in and leave my keys on the counter.

Seth A 
Évaluation :
3

Forced to use location. Had an actual U-Haul pickup location which got moved day of. Probably because U-Haul asked us to transport a trailer and we said no.

Andrew M 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AMANDA M 
Évaluation :
1

Showed up late and couldn't extend my time with equipment. I asked for 6 hours and i got 4,5hr because the rep was late. I didn't receive the appliance Dollies i asked for which increased my time needed to move. I was still charged for the equipment that i didn't receive. I only received one of the requested furniture dollies and was charged for two. Overall, I would never recommend this location to anyone but my worst enemies. The staff was friendly enough though.

Davonte C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Susan A 
Évaluation :
1

They were not available until lunch time to help me pick up my truck. It was a very poor customer service. I recommend that you do self-check in or to pick the truck in other location.

Sue C 
Évaluation :
1

Educate staff on basic functions. I have a dolly that I am charged for they did/could not remove. They charged me for equipment they did not have.

KYLE L 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Megan J 
Évaluation :
3

The lock was hard to unlock and lock

Heather H 
Non les évaluations ont été soumises pour cet établissement.

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