Évaluations des clients Gibraltar Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Gibraltar Self Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

kirk l. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ivette C. le

Évaluation :

I don't see what is the point of allowing me to choose a pickup location if you are then going to select one for me. As if driving over half an hour to pick up the truck wasn't bad enough, we were sent to a super sketchy neighborhood. The pick-up location was also a bit confusing, We had to ask security for assistance.

Vincio M. le

Évaluation :

Le client n'a pas laissé de commentaire.

ajmal s. le

Évaluation :

You guys gave me a van with tranmsion problems spent over 400 dollars to go and come back from San Diego

taneshia t. le

Évaluation :

The gentleman was not sociable at all and was trying to charge me to clean literally 3 small pieces of paper that I didn't realize I had dropped. Meanwhile the vehicle already was filthy and I have pictures to prove it before I rented it

Conan B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susana F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rakeya M. le

Évaluation :

I returned my vehicle at the appropriate time just didn’t know I had to take a photo of the key proof of returning .. so I called a rep and they said they were going to note it in the system .. but some how they can’t find the notes but I talked to a rep that didn’t work for the actual company and he Over rode them.. so great ful for the 3rd associate I spoke to

wanda w. le

Évaluation :

The employee was very rude I will never come to this location again nor will I recommend anyone else

Maisha T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Johnny L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Raymond F. le

Évaluation :

NOTHING

Erika M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Glen B. le

Évaluation :

UHaul representative very helpful and attentive.

Roger W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daisha J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joanna H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pedro G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Betty B. le

Évaluation :

Truck didn’t come with a dolly . When I returned and told the man, he said you have to request a dolly , they do not keep them in the truck .This rental experience was the worst I’ve had. I will not use this location EVER again.

Ameinah T. le

Évaluation :

The employee at this location was very rude.

Brenda P. le

Évaluation :

All was good. Thanks for your service.

JIMIE B. le

Évaluation :

The person that assisted me at the Gibraltar was nice and very courteous. He made my dreadful moving weekend go so much more smoother. Thank you very much.

Massoud S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Clemente C. le

Évaluation :

I confirmed my order on line and went to the uhaul. Worker on this day looked shocked to have a customer. Even asked if I was sure I rented from that location. He never got out to check the van before I took it. He asked me to do it. I returned to explain there was white spray paint on the passenger side and that the gas was on empty. He waved me away saying ok. He originally marked the paper at 1/4, but then scratched it out and put it marked it at 1/8 because the lady who rented and turned the van before explained that to him. I took off in a rush thinking he would fix it once I returned as he did when he adjusted it the first time. When I returned he had no recollection and charged me for gas. So what would of been a $30 translation turned to $55 for only 13 miles ofuse.

Shannon Michael W. le

Évaluation :

The representatives were very great and honest I left my phone in the truck and it was able to get it the next day that means a lot to me and goes a long way as far as good business thank you

RICHARD R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Maria A. le

Évaluation :

Truck was filthy, soda spilled on the dashboard , seat, and floor mats. Cigarette ashes on the dashboard and driver’s door. The cigarette smell was strong.

James M. le

Évaluation :

Le client n'a pas laissé de commentaire.

rosemaria s. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeffery M. le

Évaluation :

Truck cab was not cleaned out. The reserved supplies that had been requested and paid for were not on hand. I was sent to another location. The rep was not on site and i waited 15 minutes. Horrible experience.

Samuel H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anjetta B. le

Évaluation :

Location needs to stock basic moving supplies. No furniture pads or dolly available even though request/order was placed when the reservation was made.

kimberly M. le

Évaluation :

The customer service is super poor they lie to you just to get you to rent the trucks then can't in touch with Area field manager by phone that place & the customer service stinks overall experience was a real nightmare I would never ever go back or would I ruined anyone's like by recommending this place.. they need to retrain the crew & the management .. this is just sad that they let just anybody run a full Business that don't have any knowledge on how to run a business handled people are talk to people it is very inappropriate to lie just to get people to rent a truck ... NEVER GOING BACK

CLARENCE A. le

Évaluation :

Le client n'a pas laissé de commentaire.

adrian d. le

Évaluation :

Le client n'a pas laissé de commentaire.