Évaluations des clients Glendale Auto Service Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Glendale Auto Service Inc

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CHRISTIE A. le

Évaluation :

I found the vehicle completely dirty inside full of dirt rocks Completely filthy which I am formed the secretary at the place

Arielle A. le

Évaluation :

The woman overcharged me. My return time was 6PM, I returned my vehicle at 5:57PM that day. She must work a 9-5 because she was already gone for the day when I returned the van. Her coworker ensured me that I could give him the keys and he would let her know I returned it on time. I took a photo of her coworker holding the labeled car key, I took a photo of the gas and mileage (all with the time/date of the photo obviously) AND I called uhaul before I even left the drop off location to let them know about the situation. The uhaul rep. said she left a note on my contract that I returned the keys on time. The lady must have came into work the next day at 9AM because at 9:14AM she said I returned the van! IN ADDITION TO THIS— I specifically told this woman I did not want the insurance. Well, she charged me for it anyway. AND charged me that amount again for the next day EVEN THOUGH I RETURNED MY VEHICLE ON TIME THE NIGHT BEFORE. So that’s $40 overcharge fee plus $25 coverage (x2). Equaling almost $100 overcharge. Now I have to waste all my time on the phone with uhaul or this gas station woman!!! I don’t even know which one to call it’s gona take forever I know it and I’m furious.

Rafal Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

RoseAnn V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christine C. le

Évaluation :

you guys should start the time of pickup when you get the keys to the van not when you make a reservation time the forms take awhile to fill out and you lose alot of time

Andrea C. le

Évaluation :

better the process and make customer aware of charges for uhual not location

Torre B. le

Évaluation :

Took me 1 1/2 hour just to create an account after several calls to access lock box code and U-Haul still charge me overage instead of refunding me out of convenience