Le client n'a pas laissé de commentaire.
Mark F.
Customer Reviews for Gold Star Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Dropoff was very unclear and we wasted a lot of time. Door said we should call a phone number--did twice and never heard back. Didn't have a number to contact UHaul directly for assistance. Eventually figured out the online dropoff method which did seem to work fine but wish we would've known we would have to do it that way from the beginning.
Colton B.Mobile app kept crashing when I was trying to do the mobile pickup
William J.Easy going. Found it easily at able to grab the truck fairly quick.
Nicholas A.I didn't really have a choice of where to pick up - location was not optional.
Karmann P.Easy check in and pick up. Would highly recommend this location.
Kathleen J.Great service & trailers.
Gordon K.Awesome service.
Kevin L.Nothing ..... all was well
Lisa P.Nothing the overall experience was excellent.
KURT D.U-Haul tried to change my drop off location to a further one without asking me…not professional or right.
Joseph D.Just a drop off no one there
Wayne Q.No one showed up at this location to open. had to call in to uhaul and speak with a representative
Scott B.I cant think of anything. Everything was perfect for pick up
Gary C.No one was at this location ever. Tried calling the phone number, got a voicemail for Brian-- not sure if he is affilated with U-haul
alisha D.Great service.
Lawrence D.Answer your phone, a little bit of customer service (coz you have none) will go a long way.
HOLLY K.Trailer's running lights were intermittent. I did receive excellent attention from the uhaul representative there.
Arthur F.Drop off here is a little dim if after dark, otherwise nice open lot, easy drop off.
Jacob K.Owner was very helpful in describing the use of the trailer.
Dennis M.Thanks for your help setting up the lights!
Martin L.The truck stunk of cigarette smoke and the windshield had a film from all the smoke too. We had to air out the cab and wash down the interior and windshield before we could even start our drive. Otherwise the truck was in fine shape.
Jesse R.It was very easy to rent and return.very nice guy and very accommodating.awesome place
DAWN P.He was super helpful and accommodating. Je les recommande fortement.
KATIE M.I prepaid and checked in online so i could pick up trailer quickly. When I arrived, no one answered door of business, so I hooked up trailer and left. Within an hour I was contacted by Gold Star stating that the trailer would be reported stolen if I didn't call back right away. Everything was resolved satisfactorily but what's the point of checking in online and paying in advance if this is the result?
Eric J.24 hour drop off was appreciated since the location was very close to our final destination and they were closed Saturday and Sunday. The text messages were annoying, asked me to respond from the drop off location to confirm, but my driver returned the truck, i was not at the drop off location.
kathryn O.The location was not open when we arrived. We had to call to make sure he was coming. He arrived 20 minutes after the scheduled time.
Liz S.I had originally requested packing blankets on my order. None were provided with the trailer when it was delivered to Gold Star. Communication between Uhaul and their locations may need some work.
Mark S.Brian was Kind and Understood my needs. Thank you Tom
roger H.The mobile app was straight forward and the pickup and drop off went smoothly.
Andrea F.No one was there during their posted normal business hours, however they were available by phone and allowed me to drop the trailer on my own.
Lindsay R.Why is it so expensive to rent for 1 day when picking up and dropping off at different location?
PHILIP N.I was charged by email for a extra day and I brought it early. Poor service, the return person was not there
Steven Y.The door on the trailer was very hard to open. I told the facility about the issue.
Tom E.Knowledgeable. Helpful. Friendly.
Gina L.Even though I reserved the truck in advance with a specific pick up time, the shop was not open for me to pick it up. Had to wait for someone to arrive and hand off the truck and keys. No issues with the truck.
Dana G.Quick process to plckup and drop off for single day local move. Everything was available and on time when I arrived. Je referais appel à lui.
Aaron K.I thought I was picking up at Blaine location. The worker at the Blaine store could use a little customer service pep talk nothing bad he just wasn't very friendly. Dropping off we had to drive the truck 70 miles to drop off...they said the Ames site was full. Made the day longer because of that
Julie S.Excellent service Truck was in great shape and ready to go. Thanks mike
MICHAEL O.Brian very flexible and helpful.
Margaret B.This was an excellent experience. I got great advice on how to plan, the process was smooth and I got follow up so every step was easy. Thank You!.
Ildiko M.