Évaluations des clients Goshen Road Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Goshen Road Automotive

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PRELVIS J.
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Le client n'a pas laissé de commentaire.

JEFFREY B.
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This group does an excellent job! They are extremely customer focused and very professional.

LINDA P.
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The employees at this location are exemplary. They are so knowledgeable and helpful! We will recommend this business!

TERRIE E.
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Not all staff wore masks!

THOMAS J.
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Le client n'a pas laissé de commentaire.

SCOTT B.
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The friendliness and service from Emily and her husband is always outstanding. I have been a customer for years and will continue as long as they are there.

JOSPEH L.
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Le client n'a pas laissé de commentaire.

WAZIRAH S.
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Customer services excellent.

DAVID F.
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I called customer service at area code 4194702550...and there were no trailers available for me to use. So I returned the trailer back at 8:05 in the morning. And the lady said there was nothing wrong with the trailer. But there is something wrong with the receiver I tried three different balls in the did the same thing. I still needed to use the trailer but I wasn't going to use it like that. I need credit or hours as I had 6 -1/4 hours left of time I could use. And she didn't have another trailer till 5 p.m.

THELMA L.
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Le client n'a pas laissé de commentaire.

JOHN Y.
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Le client n'a pas laissé de commentaire.

KIMBERLY H.
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Will be coming back for all of my moving truck needs! Budget unexpectedly canceled by reservation 15 minutes before picking up my truck and I was left with nothing. Emily was incredible and got me a truck within 2 hours of my call. She was professional and efficient, while also being being personable and kind. She saved me a huge headache and a ton of money. Couldn't have asked for a better experience.

DANIEL S.
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Everything always goes smoothly when I rent from this location

VICKI T.
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Very helpful and friendly staff. My second time renting here and I will do so again.

Billie U.
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Very friendly. Fast and efficient. Would recommended.

CINDY S.
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Absolutely top notch customer service. Very friendly and knowledgeable staff. My favorite place to do business. Whether it's a small trailer or a full size cargo trailer, whatever my needs are, Emily, Stan and Lance go out of their ways to get you safely on the road

LARHONDA B.
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Le client n'a pas laissé de commentaire.

FLORENCE H.
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Lady just interested in just getting credit card info instead of answering any questions

YVETTE L.
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N/A

LAURA H.
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Le client n'a pas laissé de commentaire.

HUGH R.
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Nothing. Emily is one cool together employee along with her helper. Great experience all around!

MARK C.
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Le client n'a pas laissé de commentaire.

Brian J.
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Emily went way above and beyond to make my rental experience fantastic. The whole place was so organized and professional. If you live in Ft Wayne, don't go anywhere else to rent. Thanks Emily!!!!!

TIMOTHY K.
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Le client n'a pas laissé de commentaire.

RONALD L.
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The best thing about this location is the customer service. You can tell that each person, especially the very nice lady behind the desk cares about those who come in and that their needs are taken care of promptly and professionally.

TROY G.
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Le client n'a pas laissé de commentaire.

Daniel F.
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Le client n'a pas laissé de commentaire.

STEVEN B.
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Le client n'a pas laissé de commentaire.

DWAYNE G.
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Le client n'a pas laissé de commentaire.

Benjamin L.
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Le client n'a pas laissé de commentaire.

KENNETH J.
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Le client n'a pas laissé de commentaire.

VINCENT S.
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Please ask if the customer has pulled a trailer previously. When you verify that the customer owns an old 1-ton duelly, chances are good that they have been using trailers for a very long time. I would have used my trailer but it is too large for this move. The lady at the desk was very nice as well as the gentleman that hooked up and checked the lights. The Goshen Road store is very professional outlet..

HARRY J.
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Le client n'a pas laissé de commentaire.

RYKITA N.
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Excellent

KENNETH L.
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Equipment is not properly maintained.

TONY W.
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This is my 2nd time renting at this location. Everyone is kind and friendly.

BRIAN V.
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Le client n'a pas laissé de commentaire.

KAREN R.
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Great customer service. Quick in and out. Very convenient.

JODI G.
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Le client n'a pas laissé de commentaire.

Sheldon B.
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Le client n'a pas laissé de commentaire.

DWAYNE G.
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Emily is the Best!

DONALD W.
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Le client n'a pas laissé de commentaire.

MICHAEL H.
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Le client n'a pas laissé de commentaire.

DENNIS C.
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Le client n'a pas laissé de commentaire.

Tyler D.
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Le client n'a pas laissé de commentaire.

JEFFREY B.
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Le client n'a pas laissé de commentaire.

HAROLD B.
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Le client n'a pas laissé de commentaire.

Rhea G.
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Le client n'a pas laissé de commentaire.

MATTHEW M.
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The Woman who runs this facility should be a trainer for customer service and standard that all locations should try to achieve. Although this location is further away than others in my area only book trucks through this location because of the superior service and accountability. Their service is unparalleled. Thank you and we will see you again soon! Matt Miller

NANCY G.
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Le client n'a pas laissé de commentaire.

CAITLIN C.
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Le client n'a pas laissé de commentaire.

BRENTON S.
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Le client n'a pas laissé de commentaire.

STEVEN S.
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Great people and wonderful service!!! Very polite!!

Kirk S.
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These people are so kind and professional... awesome to deal with... highly recommend!!

TARRA SANTREECE B.
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Le client n'a pas laissé de commentaire.

CASSANDRA S.
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Le client n'a pas laissé de commentaire.

COURTNEY P.
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Le client n'a pas laissé de commentaire.

LYNN K.
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The truck seemed okay. Driving it the cab got quite warm. The air conditioning was working well. The truck thermostat was in the right place. I reached down to touch the area right if the gas pedal and it was very hot. It was making the cab hot. My medical bag I kept in the truck to keep it cool as opposed to my car I was towing. It got hot. That makes me upset. I've a lot of medicine because I get 3 months at a time. When we unloaded the van several things were wet. One being a box full of my moms old projector wheels full of slides. I really hope they are okay. I'm working my way towards finding the projector to make sure they weren't ruined. I told the person at UHaul of Stemmens Road all of this. He didn't seem to concerned. I was charged an extra $25 for going over mileage. I told them I was driving to Texas. I don't understand that charge.

David B.
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Le client n'a pas laissé de commentaire.

PHISAMAY K.
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Friendly Staff!!!

Tina S.
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Emily is the best !I always get great customer service

matthew L.
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Top Notch Service

matthew L.
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A+++++++ location and excellent staff

LYNN K.
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The dimensions on the site are deceiving. The 10' van said it had enough room for a one bedroom. Once I saw the inside of the van I had to change to the next size. I had a queen mattress, box spring and a couple pieces of furniture. Plus clothes and dishes. There's no way a 1 bedroom fits in there. Maybe a dorm room would fit. On the drive I was hit in the van. At first I though maybe all the window space compared to my crossover car. Then I reached down to the area right of the gas pedal and it was VERY warm. I'd say hot. The AC was working very well. The truck thermostat was running correctly. It was just under the half way mark. Left of center on the gauge. I have no idea what the problem is. I don't think it's normal. I think there's something wrong with the truck. My possessions sitting on the floor near the seats were very warm. I'm glad I kept my medical bag off the floor. I'd be interested in knowing what the issue is. Thank you, Lynn Kingdon Lynnk21@gmail.com

MICHAEL D.
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Couldn't ask for a better experience.

Brett C.
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Le client n'a pas laissé de commentaire.

warren D.
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Le client n'a pas laissé de commentaire.

JUSTIN H.
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Probably the rudest lady I've ever had customer service with

VERNON H.
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Service was friendly and helpful. Lane hooked up and unhooked my trailer while I did the paperwork, very nice.

Joshua J.
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The process was quick and easy, and everyone was friendly and helpful.

Michael C.
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Wonderful customer service provided by Emily at the Goshen rd location in Ft. Wayne.

RANDY H.
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There's nothing to improve at this location, in fact Emily and her coworker, in which I forgot his name unfortunately, gave me the best experience ever. Went above and beyond including picking me up from the airport after the facility closed, working for free about 2 hours just to accommodate me when I was stressed out about the plane being late,spoiling my service dog after the flight, going over the equipment with me in a very thorough manner, So nice, and they both were a saint!! I hope they get rewarded for all that they do

SCOTT K.
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Emily is simply the best. It was a pleasure working with her. Her personality and service provided made for a great experience. The inside cab needs some cleaning. Other than that I was completely satisfied.

LACY M.
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Best experience I've ever had renting anything!

SHARON G.
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Le client n'a pas laissé de commentaire.

Beth R.
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Le client n'a pas laissé de commentaire.

ERIC Z.
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Very professional, courteous, and efficient. Super high marks for the young lady at the counter. What a gem! Thank you and will use your group again.

James B.
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Le client n'a pas laissé de commentaire.

anthony F.
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Le client n'a pas laissé de commentaire.

HOLLY S.
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Le client n'a pas laissé de commentaire.

Sarah S.
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Le client n'a pas laissé de commentaire.

Jeremy K.
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Le client n'a pas laissé de commentaire.

Gary B.
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Nothing! Have rented units there before. Rental agent is spectacular in explaining things and very nice each and every time. Will rent at that location again.

JOHN L.
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Le client n'a pas laissé de commentaire.

joan F.
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Le client n'a pas laissé de commentaire.

MARK B.
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Le client n'a pas laissé de commentaire.

MATTHEW B.
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The staff at this location was friendly and went out of their way to help me. They made sure I knew all options. Very satisfied with the service

DONALD P.
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The 26 foot truck was awesome.. 1200 mile trip, ran like top. I would recommend U-Haul, great service.

tari F.
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Very pleased! The customer service was great! Very nice and friendly people! Would definitely rent there again!

timothy S.
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Truck's exterior was dirty. Air conditioner only blew cold air through defroster and floor none through vents no matter what position any of the knobs was in. Also the odometer is off by one tenth of a mile so for every ten miles traveled the customer is charged for 11 miles, that needs recalibrated (as does the speedometer since that is what determines the mileage). The rental location is wonderful however and I highly recommend them.

tina M.
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I can't think of anything. Everything was excellent, from the customer service to getting the truck and getting it back & inspected. Everyone was friendly and efficient. Thank you ☺️

RICHARD J.
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Le client n'a pas laissé de commentaire.

Jared G.
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Le client n'a pas laissé de commentaire.

Lizbeth A.
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Le client n'a pas laissé de commentaire.

jaye W.
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The personnel where very courteous and answered every question that I had. They made every effort to ensure a great experience dealing with Uhaul. I would highly recommend this Uhaul dealer if you're looking for honest, helpful people to do business with.

Donald G.
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Le client n'a pas laissé de commentaire.

JOSEPH N.
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Thanks!

BRIAN S.
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The person I spoke with went above and beyond to help us get the best rate. Thank You

MARQUETTE B.
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Discounts I never see uhaul having this.

erin S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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