Le client n'a pas laissé de commentaire.Rick G.
Customer Reviews for GP Express South LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Lackawanna, NY 14218
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 11h am à 6h pm
- Ven : 10h am à 6h pm
- Sam - dim : 10h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.steven S.
Have reservations ready at time of pick up. Make sure vehicle has no lights on as the check engine light was on. The gears of the truck were hard to change.Brian M.
Le client n'a pas laissé de commentaire.Janie G.
Le client n'a pas laissé de commentaire.Christopher W.
Le client n'a pas laissé de commentaire.WAHEED H.
Le client n'a pas laissé de commentaire.Roy Y.
Your phone app is the worst, it didn't work at all. Tried to add my order to my account to do the virtual pickup and delivery and it wouldn't let me do it. Love it in theory, but it's total garage right now.Matthew P.
Le client n'a pas laissé de commentaire.ALIA A.
Le client n'a pas laissé de commentaire.james M.
Le client n'a pas laissé de commentaire.Jessica W.
Le client n'a pas laissé de commentaire.Antonio F.
Picked truck up 3/9. It was really dirty inside but the app would not allow me to upload pictures. It only let me move on once I clicked that it was clean.STACEY B.
Le client n'a pas laissé de commentaire.LISAM D.
Le client n'a pas laissé de commentaire.Mike B.
No issues at drop offLarry S.
Establishment was filthy and so was the truck, I ordered a 26 and they provided me with the 16 one bedroom and took over an hour to give me the correct truck when I already pre purchased the vehicle i don't recommendjosiannie D.
No improvements needed. I didn't know how to do the Mobil check on and the clerk was wonderful and was very helpful.Jessica W.
The staff at this location were super friendly and picking up and dropping off were a quick smooth process. The location being a gas station/ convenient store made it very easy to top of the tank before returningWilliam S.
Le client n'a pas laissé de commentaire.ROBERT W.
Employees friendly and very knowledgeable!AMYM G.
When I return the trailer they said everything is ok I don't have to do anything the next day when I looked up my order my return was still pending I had to call u haul & spend 30 min on phone to complete my return. Such a waste of time.Shahedul K.
Truck was dirty and smelled like smoke. Checking in on mobile phone was a nightmare as customer service over the phone was not helpful getting it done. Took over 40 minutes to pick up truck. Will never do mobile pickup at a non Uhaul location again. Bad experience.Erica M.
Le client n'a pas laissé de commentaire.Henry W.
My son left a video game in the cab. Could you contact if found. 7165978378JEFFREY B.
Le client n'a pas laissé de commentaire.Javele B.
Being charged for gas when I sent pictures through your app that I filled the gas past 3/4. Tried to call customer service and wait times over 56 minutes. Waiting on call back still hasn't happened. In no way happy with your customer service.ROBERTCHRISTOPHE W.
Le client n'a pas laissé de commentaire.DAVID C.
The air pressure was very low in all four tires. We were on the highway and had to find a truck stop to put air in the tires. This was unsafe and added stress and time to travel we had to do.Edward K.
Le client n'a pas laissé de commentaire.WILLIAM T.
Le client n'a pas laissé de commentaire.MICHAEL C.
Le client n'a pas laissé de commentaire.Leslie G.
Le client n'a pas laissé de commentaire.ELIZABETH S.
Le client n'a pas laissé de commentaire.TERRYDUANE B.
This location is primarily a gas station/deli. They were so busy that it was hard to check in and check out. In fact, when I returned the vehicle, they just said leave the key and we will process the return later. I had to call much later in the day because the return did not get processed.David C.
Le client n'a pas laissé de commentaire.Danica U.
Truck was filthy spiderwebs in cab stunk steering wheel was sticky. Back of truck was filthy alsoJOHNGEORGE B.
Le client n'a pas laissé de commentaire.Lynn B.
Le client n'a pas laissé de commentaire.Toni A.
Le client n'a pas laissé de commentaire.David K.
Nothing excellent serviceYVONNEM K.
First off I had a reservation for Sunday to pick up at 11:30. When we went in store the guy told us the person who rented the truck the night before never returned it. So we reserved for the following day Monday at 12 noon. We get there and the guy who does the uhaul doesn't come into work till 2 so they were trying to get me to go online to get code for key. Which on your site never worked. For 2 days I had people trying to help me move and had to cancel for Sunday and then couldn't get the truck until Monday at 2. That place simply don't know what they are doing and don't even give people a Courtesy call to let them know what's going on. Was Really frustrated made the move 100 percent worse.Rachel K.
Le client n'a pas laissé de commentaire.Brenda D.
Le client n'a pas laissé de commentaire.kathy B.
Le client n'a pas laissé de commentaire.Stephen S.
Nothing the staff is very professional and very nice .Aqualeena J.
Very good serviceSAMEER MOHAMED A.
the rental process was easy. the staff very friendly. thanksJOSEPH C.
Nothing at this pointChantel B.
Le client n'a pas laissé de commentaire.Johnnie D.
Le client n'a pas laissé de commentaire.Mark K.
Le client n'a pas laissé de commentaire.John S.
The gentleman were kind and efficient. I was in and out with the process of picking up the truck and dropping it off. Everybody there was friendly and made me feel comfortable. Thank you very much!David R.
Le client n'a pas laissé de commentaire.Ryan M.
The first truck was disgusting. But they replaced the truck with no problem and my move went smoothly.SANDRA R.
very easy experience via the mobile check in/outCory W.
Le client n'a pas laissé de commentaire.Sara T.
Le client n'a pas laissé de commentaire.Justin K.
Le client n'a pas laissé de commentaire.Karen F.
The guys at Express were great. In and out quickly. Knowledgeable and friendly.Patricia V.
Le client n'a pas laissé de commentaire.Catherine M.
Be upfront with fee structure and eliminate hidden fees. I will be contacting the Better Business Bureau. Contact: Steven Olday, firstname.lastname@example.orgSteven O.
Le client n'a pas laissé de commentaire.Claire H.
Nothing, The guy was super nice, polite, knew what he was doing and got me in and out quickly. Highly satisfied!Robert S.
Le client n'a pas laissé de commentaire.Kenneth L.
Le client n'a pas laissé de commentaire.Jean B.
Le client n'a pas laissé de commentaire.Sean M.
Le client n'a pas laissé de commentaire.ALYSSA M.
Good and fair experience. The staff was pleasant and professional. Like the backup mirror.Dave R.
Le client n'a pas laissé de commentaire.Richard M.
Fix online check-in Have an actual person at the pickup site Be timely Not have a person on break at pickup time Overcharged No refund for extra gas put in uhaulDaniel L.