Le client n'a pas laissé de commentaire.Dale K.
Customer Reviews for Grand Teton Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ammon, ID 83406
(Return equipment on Falcon Drive)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There were a number of clerical and system issues that caused problems as we tried to finalize the pick up and created more problems for drop off. The customer service was fine but we wish that there hadn't been so many complications.Edwar5ds J.
Come with blankets I didn't want or needSPENCER E.
Good customer service, great compassion for the renter of truckMICHAEL S.
Le client n'a pas laissé de commentaire.ADAM S.
Great customer service and quick turnaround! Merci!LAURA M.
Le client n'a pas laissé de commentaire.OREN W.
Le client n'a pas laissé de commentaire.Wendy B.
The lady at the counter was very nice, however I was not told that I would need to submit 2 online surveys including pictures of the truck before returning the key. Luckily I was watching the sign, otherwise I would have put my keys in the drop box and would never know that I didn't complete check-in.Gregory B.
Le client n'a pas laissé de commentaire.DANIEL M.
Le client n'a pas laissé de commentaire.Adam B.
Make self check out easier for us older folk. As always great serviveRobert H.
Business does not need to be in a office where it opens to the their home very unproffesional. Desk person very unorganized, install a answering machine for calls and pay attention to paying customerwebbyahoocom D.
They were awesome to work with! Professional, kind and very pleasant!Lois B.
My very customer friendly. Left us in locked yard with no code to get put. Had to call for code.John M.
Sharon is always great to work with. Please fix your payment system to accept debit cards when renting cargo vans and pickup trucks.JIM H.
Keep doing what you're doing!Mike R.
Whoever had the truck before me did not do any cleaning because the front end was full of bugs.Ronald T.
During pickup, truck was not parked in the location indicated on the website but it wasn't too difficult to find. Just had to walk to another side of the facility. Overall a great experience. The website made it easy to reserve, pickup, and return.Mikhail W.
Le client n'a pas laissé de commentaire.Chris I.
Le client n'a pas laissé de commentaire.LAURA M.
This was my first time renting a uhaul and it was tbe worst experienceSAMIP H.
Good PlaceCharles D.
Great service,nice ladiesScott M.
I have rented different rental trucks with my family. Rented U-Haul the last couple of times myself. This is the first time I had such a feeling that I was the most important customer they ever had. They were wonderful. The office is ran by 2 woman mother and daughter Great team, funny and helpful ladies. I will be using them again.Jason C.
Le client n'a pas laissé de commentaire.Donica C.
Sharon Helped to load the equipment to my truck, She took some pictures. Friendly customer service, made me laugh. Very helpfulLeo E.
truck had coffee all over the dash, stains everywhere and we loaded the truck the first night and it rained and drenched half our stuff in the attic area...lost quite a few of her booksHUSTON J.
Très sympathiques et professionnels. This is the second time I have rented a uhaul truck and cargo van.Kristin C.
Le client n'a pas laissé de commentaire.Heather H.
The vehicle was clean. But the maintenance on the wipers was bad. The windshield wipers need to be replaced immediately!!!!Elizabeth M.
Excellent LocationLouis W.
We were charged twice for this rental. When we tried to have it fixed, not only did this location give us bored and uncaring attitudes, we were sent to other equally unhelpful people to try and get the problem worked out. Nobody returned our calls, and we were given incorrect phone numbers to try and get help from. We worked for two weeks trying to get it resolved. Ultimately they did nothing for us and we had to take the problem up with the bank. Customer service here is not a priority.Natasha` O.
Have the keys ready to go instead of waiting for them to find them for 15 min. It would be nice have the trucks cleared of any snow and ice and not have to wait in the car 15 minutes to defrost. Or at least have a brush and scraper.Tanner B.
Le client n'a pas laissé de commentaire.Louis W.
great customer serviceShari K.
Le client n'a pas laissé de commentaire.John S.
Excellent service, rented a storage unit as well. Inexpensive and clean, very impressiveSharon H.
The ladies at Grand Teton storage are awesome!KATHY W.
Friendly and helpful people.Mark S.
I was satisfied with my experienceMaria W.
Le client n'a pas laissé de commentaire.Kristin C.
Great customer service! ??A. Shirrie B.
Everything was amazing. Very sweet owner and everything was amazing!Demi A.
Le client n'a pas laissé de commentaire.Matthew B.
The person who helped me was fantastic. The location was just a little hard to find and didn't seem to be marked very well, leading to some confusion.Brandon B.
Keep everything the sametodd W.
Very well done. Very helpful and kind.Randy M.
Le client n'a pas laissé de commentaire.Mitch G.
The folks here were very nice and helpful. Check-in was quick and my return confirmation was quickly delivered to my in box.I would recommend this office location to anyone wanting to reserve a uhaul truck.Brenda K.
Friendly to deal with, but gave me a wrong representation of the contract.Dale A.
Le client n'a pas laissé de commentaire.eric E.
Le client n'a pas laissé de commentaire.Ronald L.
Very professional and courteousrichard B.
Le client n'a pas laissé de commentaire.Richard G.
The individuals who work at the Grand Teton Storage are poor representatives of Uhaul. My key was not available during my scheduled pickup time and I had to wait to receive my key from the unkind woman who appeared so disgusted that I bothered her after hours to retrieve my key. When I was returning my truck, a different woman attended me and stated that Uhaul services were closed for the day and rudely told me that all I needed to do is use my phone to return the keys and that there was no need to come in.Jean-Pierre P.
Great location, friendly employees great equipmentsteve H.
It's frustrating how many times you have to opt out of their insurance coverage. No means no U-Haul. Stop trying to force yourself on people. Also when I say I don't want a hand cart or moving blankets remove them from the truck so they don't waste space where I could otherwise fit additional items.Ty C.
Le client n'a pas laissé de commentaire.Peder P.
Le client n'a pas laissé de commentaire.ron R.
I dropped the truck off after putting the gas gauge higher than I had got it. When they checked it in they added 7 $to my bill. I called the person (Lora) who checked it in and said maybe she did not run it long enough and she should recheck. She refused to double check if she made a mistake. Best case Lora is lazy and unhelpful, worst case is she is deliberately overcharging people.paul H.
Le client n'a pas laissé de commentaire.todd W.
Le client n'a pas laissé de commentaire.Lee P.
Le client n'a pas laissé de commentaire.mirna G.
Improve nothing awesome staffJerri C.
Again a lady did a great jobbryant E.
Sharon was outstandingly helpful. Very courteous and found a way to meet my needs at the last minute.JIM H.
Le client n'a pas laissé de commentaire.Laura M.
nothing very accomodating and pleasant to deal withMichael J.
The staff were so nice and accommodating. No criticism here!!!Brighton L.
Le client n'a pas laissé de commentaire.James G.
Great people to deal withMichael J.
Le client n'a pas laissé de commentaire.Ken H.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Megan P.
The manager was extremely friendly and personable!Anna M.
Le client n'a pas laissé de commentaire.Heather O.
Le client n'a pas laissé de commentaire.Kathy A.
We had a great experience. The lady who helped us was very nice and knew exactly what she was doing.Marsha S.
Le client n'a pas laissé de commentaire.paula C.
Le client n'a pas laissé de commentaire.Micheal A.
Customer service was excellentShalee C.
Le client n'a pas laissé de commentaire.Steven L.
Very disappointed in the cost of the trailer. The trailer was reserved for 3 days but I only used it for one day and yet there was no refund for the other two days.david S.
Le client n'a pas laissé de commentaire.larry S.
Very helpful and courteous staff. Made sure I got the best deal possible for my rental. Definitely a huge sigh of relief. Thank you thank you! I will recommend and continue to use this location in the future.Blake S.
Le client n'a pas laissé de commentaire.Catherine R.
Le client n'a pas laissé de commentaire.Faith H.
Le client n'a pas laissé de commentaire.Greer S.
Le client n'a pas laissé de commentaire.jack A.
Le client n'a pas laissé de commentaire.Shaun M.
NEVER AGAIN!Falysha T.
This was a last minute decision. I had a chance to get some furniture but didn't have a truck. The lady at the office said it was weird because there was nothing available til just before I booked it. I even had it back before the office closed. Thank you so much for being there when I needed you at the last minute!!Brandi O.
Le client n'a pas laissé de commentaire.Terry F.
The location was clean and customer service was great. The truck was clean as it could be but the truck was old, outdated, ran poorly, and had tons of dings and scratches. So many I literally had to circle the whole truck. Made me wonder if U-Haul cares about the condition of their vehicles on the road. Consider a better fleet vehicle for paying customers. You charge people for damages for a reason right? Repair it.Jason V.
Le client n'a pas laissé de commentaire.Debra P.
Great customer service!Daniel H.
Le client n'a pas laissé de commentaire.Steven L.
Le client n'a pas laissé de commentaire.Kayla C.