Customer Reviews for Greco Auto & Truck Parts
(U-Haul Neighborhood Dealer)

259 évaluations

6014 State Hwy 5   Palatine Bridge, NY 13428

(518) 673-2457

Heures d’ouverture

  • Du lundi au vendredi : de 8 h a.m. à 5 h p.m.
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(518) 673-2457

6014 State Hwy 5
Palatine Bridge, NY 13428

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au vendredi : de 8 h a.m. à 5 h p.m.
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Extremely polite customer service people.

CHARLOTTE V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dave W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry L 
Évaluation :
5

Great people to rent from. Very nice and friendly!

JEFFREY D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theodore R 
Évaluation :
1

I stood there for about 10 minutes. One guy was on the phone and did not say a word. And another walked out of the bathroom and straight on the computer. I believe his name is Larry. Never asked to help me or anything like he was above everyone. I had to say excuse me but can you tell me what I need to do with the tow dolly. Oh just leave it and back to typing on the computer.. a total jerk..

Kimberly C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl H 
Évaluation :
2

Le client n'a pas laissé de commentaire.

RAY R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY M 
Évaluation :
5

I find all is good

CARMEN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob E 
Évaluation :
5

The only lacking the truck was the windshield wipers suck! They are all cheap! Going through a thunderstorm almost stopping because of pore quality visibility! That is my ONLY complaint....work on the wipers! On all trucks! PLEASE

Lillian S 
Évaluation :
5

Very patient and easy transaction,

Jennifer P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jace C 
Évaluation :
5

I didn't personally return the auto transport to this location because my towing vehicle broke down. But uhaul provided me with roadside assistance, and a tow truck returned the auto transport to this location.

Eric R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nina F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john a 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark F 
Évaluation :
5

The pick up location and employees were great. Corporate Uhaul…worst experience I've ever had. Rented an auto transport and received a self check in link the morning of pickup. Went through the arduous process of uploading photos and accepting terms on the app. Went about my business and used the trailer. A few hours later receive call from corporate Uhaul asking if I still planned on picking up the trailer. Told them I already did. He lost his mind and started chewing me out saying I wasn't under contract and I stole the trailer. He said he was calling the police to report it stolen. Told him that was a Uhaul problem and they shouldn't have sent me a self check in link then he hangs up on me. Whatever. Brought the trailer back to the location after hours. Monday receive another call asking if I still needed the trailer. Explained I already used it and dropped it back off. Next day another call asking when I was bringing it back. Next day location calls and asks if I can swing by so they can check me in and check me out. What a S show

GLEN A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nathaniel m 
Évaluation :
5

Our experience was perfect.

Jill M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dina B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meaghon R 
Évaluation :
5

U-Haul team there were very accommodating and very helpful.

Daniel N 
Évaluation :
5

Gentleman was great

Wilbur B 
Évaluation :
5

The equipment was ready and spotless. The people were easy to deal with, very helpful with our questions. We rented a truck with a tow dolly for our car. Very convenient. Would definitely recommend this location.

Tammy B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve S 
Évaluation :
5

Very friendly and helpful business.

Judith A 
Évaluation :
4

Dropped off on Sunday

NATHAN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiesha b 
Évaluation :
3

Change the wipers on that truck barrel could see

Jeffery R 
Évaluation :
5

Nothing the service was excellent

Nelson M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel L 
Évaluation :
5

Greco's was well run and efficient. Customer care was paramount. I had an issue, which was handled in a superior way. I would recommend this location to anyone, and will probably use them again soon.

Lee P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B 
Évaluation :
3

3 lights were not working, and no trailer stand which makes it very difficult to hitch onto a truck

pitt m 
Évaluation :
3

Wasn't the location I requested…had to drive 50 minutes out of my way to get there. They didn't have the dolly in the truck that I had already paid for and the place was closed so couldn't get ahold of anyone. Had requested a 20 foot truck and had to take a 26 foot truck. I wish they let me know about the appliance dolly I had to purchase one…main reason for the rental in the first place.

Sandra D 
Évaluation :
4

I'm very unhappy with the overall service of u-haul The original location to pick up my rental called me the day of the rental and said that I they did not have it on Hand and that I would have to travel 47 miles to pick up the trailer. They gave me a lousy $30 discount not too happy with uhaul at all

Patrick O 
Évaluation :
2

Ordered a utility cart and when I got to my location the utility cart wasn't there. Have been credited for the cart but could have used it in the move. Personal was very nice just should have revised the order. When I called uhaul about the utility cart, wait time was an hour! That's unexceptable.

Brenda B 
Évaluation :
2

Overcharged with insurance coverage I did not request.

James W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin B 
Évaluation :
5

Great service, nice truck

Roy D 
Évaluation :
2

I was charged more than quoted without explanation, the owner called and texted me to come in earlier although I had scheduled a specific time, so I respected his wishes and completed the transaction over the phone. When I picked up the truck my equipment rental was not included although I paid for it.

Alexander B 
Évaluation :
5

Provide a broom. I would have liked to sweep it out when I returned it. It was so much easier to drive than I thought. I was afraid of the size at first! The seat was more comfortable than my own car! Very pleased!

patrick o 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRZEI G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERYC J 
Évaluation :
4

Put a jack on your trailers.

James R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHERWAYNE O 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David P 
Évaluation :
5

All was good

tim f 
Évaluation :
5

Jason does an excellent job, very easy to work with and very knowledgeable.

Roy D 
Évaluation :
5

Great, friendly, and efficient folks. Equipment is very durable and gets the job done right.

Gregg D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren R 
Évaluation :
5

We had to drive over an hour away to pick up the tow trailer. We were having difficulty getting a 26 foot truck to rent in the immediate area. Mr. Greco found us a 26 foot truck and hitched the tow trailer onto the truck for us and our car onto the tow trailer. He was super nice, very professional, and really treated us with kindness. Great owner, great business and respected our needs so graciously. Fortement recommandé!

Margaret G 
Évaluation :
5

I appreciate uhal for the service. The only thing was wrong. When your coming to a stop to press on the breaks it would skip. Other than that i made it back safely.

Patricia T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen C 
Évaluation :
5

Jason was great!

ivy p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen A 
Évaluation :
4

Only wish they had some smaller truck options!

EUNICE H 
Évaluation :
2

The cab was filthy. Coffee drips, food crumbs on dash board, dusty, just dirty overall. Given that we're in a Pandemic, I would have expected the cab would have been wiped down after someone else used it! I thoroughly wiped down the entire cab myself before we used it. Also I got there when they were open and they directed me to use the App to pick up the truck. Cell service sucks there and I got no response from the I reent attempts on my cell to log in. They quietly closed and left leaving me high and dry. I did call UHaul 800 number and the assistant Rachel was fabulously helpful!! Lastly I rented 2 bags of moving blankets and a furniture dolly and none of that was in the truck. Rachel arranged for a different UHaul location in Fonda to supply me with the items, but I had to drive there to get them. Entire ordeal put me almost 2 hours behind my schedule to leave for Pennsylvania. Nit impressed at all.

MARK C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan S 
Évaluation :
5

Nothing, it was exactly what I needed. Thank you

brenda h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea J 
Évaluation :
1

We had to clean the truck. In this age of COVID, that's unacceptable. There were no instructions regarding ez pass. We rented it for one day. We picked it up 8:30am and returned it at 8:30pm. We were charged for FOUR DAYS. We wanted to support a local business. I won't go back.

tim f 
Évaluation :
5

always make sure the equipment is top. Thank you!

bart k 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathy c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENEPATRICK R 
Évaluation :
4

U-Haul representatives need to be trained on new procedures, like uploading pictures of rental equipment.

MICHAEL W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlina C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis B 
Évaluation :
4

The truck was dirty inside. The cup holders were all dirt/mud

Amanda A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meeann D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joan L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sheryl h 
Évaluation :
5

Great experience. Made reservation online and it was an easy process and literally was in and out in less than 5 minutes. The manager was very nice, friendly and helpful.

Fahad S 
Évaluation :
5

Upon drop off with the Mobile check in i was unable to enter because it said i was incorrect with miles.

Catherine D 
Évaluation :
5

Great rental. AC was cold and drove great.

Marigrace H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristin A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN D 
Évaluation :
5

Great experience. Easy in and out. Vehicle was ideal for my use, and it was very clean and ran great as well. Jason Greco was really nice to deal with as well.

Frank V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heidi V 
Évaluation :
5

price is high

chris c 
Évaluation :
5

Jason was great to work with

Roy D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert R 
Évaluation :
5

Kason does a great job. I rent almost every weekend in the fall and could not do it without him.

Roy D 
Évaluation :
1

Uhaul was double booked at another location I was supposed to pick it up at. They sent me to this location. Uhaul was literally just returned and had spills in the cup holder and smelled terribly of smoke the entire 2 days I drive in it( I don't smoke). Was disgusting. The manger offered to clean it but I was already delayed because if having to drive out there to get it. Definitely did not get compensated enough for this inconvenience nor with the condition of the uhaul.

josh h 
Non les évaluations ont été soumises pour cet établissement.

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