The cab was filthy. Coffee drips, food crumbs on dash board, dusty, just dirty overall. Given that we're in a Pandemic, I would have expected the cab would have been wiped down after someone else used it! I thoroughly wiped down the entire cab myself before we used it. Also I got there when they were open and they directed me to use the App to pick up the truck. Cell service sucks there and I got no response from the I reent attempts on my cell to log in. They quietly closed and left leaving me high and dry. I did call UHaul 800 number and the assistant Rachel was fabulously helpful!! Lastly I rented 2 bags of moving blankets and a furniture dolly and none of that was in the truck. Rachel arranged for a different UHaul location in Fonda to supply me with the items, but I had to drive there to get them. Entire ordeal put me almost 2 hours behind my schedule to leave for Pennsylvania. Nit impressed at all.
MARK C.- New York NY
- Palatine Bridge
- 13428
Trailer Rental & Towing in Palatine Bridge, NY at Greco Auto & Truck Parts
(Concessionnaire U-Haul dans le voisinage)
Services dans cet établissement :
Pour nous contacter
6014 State Hwy 5Palatine Bridge, NY 13428
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Palatine Bridge, NY 13428
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Nothing, it was exactly what I needed. Thank you
brenda H.- Rating:
- 1.0
We had to clean the truck. In this age of COVID, that's unacceptable. There were no instructions regarding ez pass. We rented it for one day. We picked it up 8:30am and returned it at 8:30pm. We were charged for FOUR DAYS. We wanted to support a local business. I won't go back.
tim F.- Rating:
- 5.0
always make sure the equipment is top. Thank you!
bart K.- Rating:
- 4.0
U-Haul representatives need to be trained on new procedures, like uploading pictures of rental equipment.
MICHAEL W.- Rating:
- 4.0
The truck was dirty inside. The cup holders were all dirt/mud
Amanda A.- Rating:
- 5.0
Great experience. Made reservation online and it was an easy process and literally was in and out in less than 5 minutes. The manager was very nice, friendly and helpful.
Fahad S.- Rating:
- 5.0
Upon drop off with the Mobile check in i was unable to enter because it said i was incorrect with miles.
Catherine D.- Rating:
- 5.0
Great rental. AC was cold and drove great.
Marigrace H.- Rating:
- 5.0
Great experience. Easy in and out. Vehicle was ideal for my use, and it was very clean and ran great as well. Jason Greco was really nice to deal with as well.
Frank V.- Rating:
- 5.0
price is high
chris C.- Rating:
- 5.0
Jason was great to work with
Roy D.- Rating:
- 5.0
Kason does a great job. I rent almost every weekend in the fall and could not do it without him.
Roy D.- Rating:
- 1.0
Uhaul was double booked at another location I was supposed to pick it up at. They sent me to this location. Uhaul was literally just returned and had spills in the cup holder and smelled terribly of smoke the entire 2 days I drive in it( I don't smoke). Was disgusting. The manger offered to clean it but I was already delayed because if having to drive out there to get it. Definitely did not get compensated enough for this inconvenience nor with the condition of the uhaul.
josh H.- Rating:
- 5.0
Jason was very accommodating
Roy D.- Rating:
- 5.0
Jason is great to work with
Roy D.- Rating:
- 5.0
it was easy and very satisfactory to use this pick up location and for the return, thank you and yes I would use this location again as well as the Albany Location.
Marjorie W.- Rating:
- 3.0
I was overcharged mileage by 50 miles. The associates must have taken it for a ride after I turned in the keys. I have filed a dispute and am waiting for the results. I would not recommend this U haul facility or U haul in general at this point. Rip off.
kenneth V.- Rating:
- 5.0
friendly good service. I would recommend to anyone.
Russell J.- Rating:
- 5.0
The guys went above and beyond to help me with my return.
Ray H.- Rating:
- 5.0
The service was excellent I can't think of anything that could be done to improve.
donald S.- Rating:
- 3.0
Get your computer system in working order. I wasted an hour of a moving day trying to rent the damn truck because of your 20th century communication.
Kelly B.- Rating:
- 5.0
The man checking us in was great, very helpful! Highly Recommend
Gerry W.- Rating:
- 4.0
I was told by the Uhaul dealer in Arkansas that the car which was put on the car hauler by the Palatine Bridge, NY location was very loose. It survived the trip; just relating what I was told.
Anne M.- Rating:
- 5.0
I rent trailers from spring to fall . Great location, great service. Equipment is always in good shape
Roy D.