Professional & personable! This was the first time I rented a truck and an auto transport to tow my car and was a little nervous about it. Mike went the extra mile and was extremely helpful. To sum it up ... Great experience ... Mike was Awesome! Thanks!Michael R.
Customer Reviews for Green Valley Junction
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Spruce Pine, NC 28777
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun et mar : fermé
- Mer - sam : 11h am à 6h pm
- Dim : 12h pm à 5h pm
Heures d'ouverture spéciales
- 5/19/2021: Fermé
- 5/26/2021: Fermé
- 6/2/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Clean the truck. A previous renter had clipped their finger nails and left the clippings in the passenger side arm rest. Nasty nasty nasty. The cargo area had not been swept out. The windshield leaks when raining. Pours water on your right leg when it's raining.Sean B.
The truck we rented leaked very badly in the cab as well as the bed. My stuff got wet. NOT HAPPY! Will file a complaint! willWilliam S.
Online estimate of charges for 10 ft truck 194 $(204 $for 15ft truck) for 2-day rental; actual payment was 287,28 $. Didn't get much explanation of why the difference.... Was approved for 354 miles, actual mileage was 327, so that doesn't explain cost difference. Truck was clean and ran well/drove well considering the old mountain roads.Jesse B.
I reserved truck at my closest location only to be told I had to drive 45 minutes to a different location to pick up truck... and then upon returning truck the location I was told to take it says they were full and I had to drive to some other location to turn it in... and was charged for extra miles... NOT HAPPYJACLYN L.
Le client n'a pas laissé de commentaire.lynn C.
Awesome and easy!Lois B.
They were awesomeScott B.
Mike, the owner of the Uhaul company, was extremely understanding when bad weather caused us to need to keep the truck for a couple of days longer than expected . He was gracious and kind and did a great deal to help us out.lynn C.
Trailer was clean. I asked about tire pressure and was told it is checked when unit goes to large uhaul center. I checked tire pressure and found driver side tire at 35 psi and passenger side tire at 42. These were st trailer tires and should have been at or near full pressure of 65 psi. I doubt most customers would check and could drive on under inflated tires. All uhaul locations should have a pressure gauge and air compressor to make sure tires are properly inflated nefore putting a unit on the road. Other than that issue all else was just fine.Thomas B.
Just be sure your customers are aware that location is closed each Mon thru Wed of each week so plan accordingly!Steven P.
I was planning on dropping it off at Spruce Pine. The guy there said no, he had too many. Not my problem. Take it somewhere else. He told me about Green Valley Junction. When I got there I found out they were closed on Monday.JOHNNY R.
Helpful and accommodating.Margaret H.
Nothing- they were super polite and fast!Sarah D.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Daniel D.
our experience with Green Valley Junction was great. They made the rental so easy.Charles F.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Gregory L.
Le client n'a pas laissé de commentaire.william E.
Le client n'a pas laissé de commentaire.thomas W.
Le client n'a pas laissé de commentaire.Christopher C.
Le client n'a pas laissé de commentaire.Steven P.
Efficient drop off â€" they had me in and out in a few minutes. Appreciated their weekend hours!James A.
The employee was very frustrated. He could not check in the truck. He tried to get help but couldn't get help. He was pleasant. Wasted time!!!Michael O.
Billing screwed up. Stopping payment on credit card until correct billing is in place.robert W.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.leonard H.
Le client n'a pas laissé de commentaire.John S.
My UHaul experience was horrible! After driving for 54 minutes from my location, no one was there to check out the trailer. Uhaul gave me the wrong phone number. I called the number on the sign and all I got was leave a message. Called Uhaul, they could not reach the person either. So on to the next location, another hour away. i saw this trailer earlier but the sign on the store said closed on Monday, Tuesday, and Wednesday. But UHaul insisted that they were open. So i went. It was closed. Called uhaul again. Luckily, they were able to locate the wife in the back of the store and I got the trailer. I had a 9 AM reservation for pickup and got a trailer at 12 Noon. Hours wasted. UHaul reservation guarantee says i will get 50 $back. Still don't have that either. No one seems to know what they are doing. This is the shoddist run business that i have ever done business with. IF you can afford otther options run with it!!!!Linda G.
Le client n'a pas laissé de commentaire.Bob C.
Location has no drop box forcing me to wait for the agent to show up over an hour after the opening time shown on the door. Printer was in the next building??Brian K.
Le client n'a pas laissé de commentaire.Kimberly M.
Nothing the guy that renting the U-Haul is a great person I looked at a place in Burnsville that guy not that good of a person really didn't care for the way he talkedJames M.
Le client n'a pas laissé de commentaire.Neal G.
Le client n'a pas laissé de commentaire.lynn T.
Overall very pleased with experienceMelissa W.
Nothing! I had excellent service!!PATTI B.