Évaluations des clients Greenbriar Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Greenbriar Self Storage

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Brandon D. le

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Le client n'a pas laissé de commentaire.

Vertez M. le

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Le client n'a pas laissé de commentaire.

CURTIS B. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

Latasha G. le

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I was quoted one price and was charged another price on top of being charged an extra $9

shirley W. le

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I was very impressed with the professional service I received when I rented from U-Haul.

ebony W. le

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I was given a reservation for this location but never called back from to confirm. Then when I called they said they didn't have both the truck and auto transport like I was originally told. The guy was rude and having conversations with other people in the background. He later told me to come in to get the truck, then stated the auto transport was still not functioning so he would still have to locate a location that carried it. I had literally drove through town to pick up equipment. The employee never walked me out to the trucks to check anything, just sent me across a huge parking lot to figure out which truck was mine and sent me on my. Oh and also without a receipt, wrote done the address of a third address ( in gain red marker)where to receive the transport. He never left his seat and was very rude at times. Mind you I was sent to this location from another U-Haul location(Old National Rd. Atlanta, Ga). This meant now I would be needing to now go to a third location to receive the final equipment needed for my move out of state. This has been one of my worst experiences ever.

Dehanna H. le

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Gr8 experience!!!!

terence G. le

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Nothing no one thing the guy who was there was real cool

Jacqueline H. le

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I received an email saying I didn’t return the equipment. However the location did not update the records. On the receipt it says it was returned July 28th but it was returned July 27th. I had to visit the establishment a second time to receive an update that the equipment was indeed turned in.

CURTIS B. le

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Le client n'a pas laissé de commentaire.

Nikole C. le

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Le client n'a pas laissé de commentaire.

justin L. le

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Le client n'a pas laissé de commentaire.

letitia P. le

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Nothing excellent service

PATRICK C. le

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They were 15 min late opening then he was taking forever going thru the steps

Shawnta C. le

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Le client n'a pas laissé de commentaire.

Trudy C. le

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Have this location open on Sundays.

kelly M. le

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We are new to Georgia, having recently relocated here from the Midwest. In the past, I've had a couple of negative experiences with U-Haul--including our trip here from Chicago, in which we rented a truck that broke down on us. Not even one complaint about Greenbriar Self Storage and UHaul however. And the manager, Mike, is wonderful. He seems to wear a lot of hats and somehow keeps the operation there running smoothly. He is kind, very helpful, and extremely understanding. He made sure our truck was clean and went outside himself to sweep and mop a truck that was, in my opinion, fairly clean already. That's professionalism. Thanks, Mike. We hope we don't have to move again anytime soon but, if we do, we'll be coming back to your location!

Trudy C. le

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The manager at the Greenbriar location was very patient, kind, helpful & professional. The storage area was reasonably kept, but security could be improved upon, especially for women who may need to go check on their property by themselves. For customer convenience, this location should be available and open on Sundays, too! Thank you.

DEBORAH L. le

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This experience was terrible. The person working at the location is not there for business hours. He did arrive at the time of my rental reservation. But the 10ft truck I reserved, he said I couldn't have because the battery was dead. He offered to send me to another nearby location or give me a discount on a 15ft truck. I said I would take the 15ft truck. I had only reserved the truck for 10am to 2pm. He extended it until 6pm. He checked me out, gave me keys to, supposedly, the truck parked in front of the location. I went to try to open the truck, the keys he gave me did not go to that truck. The truck was actually all the way across the parking lot. He also informed me that there was NO GAS AT ALL in the truck and I needed to go straight to the gas station. When I got in the correct truck, it indeed was COMPLETELY EMPTY OF FUEL. Luckily there was a gas station close by. He told me that if I brought it back on at least 1/4 full, I would get a credit. I did make it to the gas station, but I was terrified that it wouldn't make it. I had no issue with the truck itself. I did take advantage of the extended time, but I still didn't need to keep it until 6pm. I brought the truck back roughly around 4pm. The guy at the location was nowhere to be found. I ended up doing the return on my phone, but I didn't know what to do with the keys, as there was no one to hand them to. I called the Uhaul 1-800 number and was told to look for a drop box outside. I did locate the box but it was not in front of the place I rented the truck from, it was in front of the business NEXT DOOR. I will never rent a Uhaul from Greenbriar Public Storage on Headland Dr. in Atlanta GA EVER AGAIN. The rental was deeply discounted but the experience was extremely frustrating. I hated it, it was terrible.

Dan L. le

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Le client n'a pas laissé de commentaire.

LaMira J. le

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Mike was very helpful and knowledgeable.

CURTIS B. le

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Le client n'a pas laissé de commentaire.

Bebee K. le

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Very bad experience the whole entire time.

marilyn R. le

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Mike is the best. Service was excellent, equipment was great and he's just a delight to work with.

Caliel C. le

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Le client n'a pas laissé de commentaire.

richard B. le

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Le client n'a pas laissé de commentaire.

richard B. le

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Le client n'a pas laissé de commentaire.

debra B. le

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Mike was so kind and patient with me! I really appreciate his kindness. Good bless...

douglas G. le

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Le client n'a pas laissé de commentaire.

Karen G. le

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No comment

JESSE W. le

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Le client n'a pas laissé de commentaire.

Marilyn J. le

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This whole experience was horrible. I reserved my truck at Wash N Spin Coin Laundry 2020A Campbellton Rd Atlanta, GA 30311 who told me they do not do one way trips and sent me to this location which was 12 miles away from where I needed to pickup my furniture. I told Mike why I was upset and he ‘tried’ to save me money by doing a $15 fuel credit but I would have to return the truck to his store (which is out the way for me). He advised me to call U-Haul so i can get a $50 credit due to the previous location not providing the truck I reserved. I called customer service and the call lasted about 2 hrs of going back and forth with the rep, Mike and someone above her. I also was called and texted by Mike who told me he was thrown under the bus for trying to help me out. That was extremely unprofessional and a store clerk should not call or text a customer in regards to their experience in my opinion. The CS rep advised I would have a total of 150 miles free due to the issues I endured with my reservation but I did not receive the 150 miles like I was advised and no $50 reservation credit. I’ve been using U-Haul everytime I move and this has been thee worse experience ever.

Guyana D. le

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Do Not Rent Here do yourself a favor.