Overall good experience they were very helpful but I was not made aware of the 15$ a day insurance cost when I called for a quote or when I picked it up and was surprised to find that out when I dropped it offReiley K.
Customer Reviews for Greenwood Rent All 2002 Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kingston, NS B0P1R0
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Diane C.
Not sure what the purpose of giving 3 contacts and their phone numbers when you have my credit card number , my drivers license and my phone number. Over kill and puts other people on the spot. Other than that the trailer and transaction was great.Brian B.
Online booking has a lot of issues. I had to continually call head office to correct things I had already requested online. Also received larger truck than requested as the truck I requested was not available at this location. I got it for the same price but because it was a larger truck I had to put more gas in it so really felt that it should have been cheaper since I requested a smaller one to begin with.Charles B.
Le client n'a pas laissé de commentaire.Jennifer K.
Le client n'a pas laissé de commentaire.JILL G.
Le client n'a pas laissé de commentaire.Jacquelyn C.
No issues at all. Excellent service.kevin P.
Le client n'a pas laissé de commentaire.HOLLY ROSE CURLE P.
Gas consumption was very heavy; mileage rate could be on a sliding scale.Mark R.
The staff were excellent. The trailer was easily accessible. A staff member assisted me with coupling to my van and showed me the safety points for review. Return was fast and easy. Will recommend and will rent again. Very Happy.Joe M.
Le client n'a pas laissé de commentaire.NEIL M.
Le client n'a pas laissé de commentaire.NEIL M.
Le client n'a pas laissé de commentaire.Nick M.
Le client n'a pas laissé de commentaire.MARK PAUL S.
Le client n'a pas laissé de commentaire.Douglas T.
Le client n'a pas laissé de commentaire.ALEC GORDON J P.
They were closed, no interaction with anyoneron A.
It was great service.Alison M.
Le client n'a pas laissé de commentaire.GARY M.
This location is a pleasure to deal with! I've rented from them at least a dozen times, and each time they are welcoming and helpful.Kris S.
I would recommend this u haul location. Friendly staff , excellent service and top notch equipmentRAYMOND GERARD M.
The guys at Greenwood Rentall very knowledgeable and friendly will be back again cause of themJOHN H.
Need to clean trucks. Sticky and stinks. Returned truck to metro equipment on green St, hali. Would not refund my deposit and I had to drive to horshoe lake Dr to get my refund. Not impressed with dealer at metro. Roland at greenwood rent all is great. No issue there.anthony A.
The truck cab was very dirty when we picked it up coffee spilled throughout the cab and the previous renter had smoked in the truck. Also the back of the truck was swept out.Aaron P.
Le client n'a pas laissé de commentaire.Kris S.
The U-Haul equipment at this site is all in good order. The site itself is the equivalent of a junkyard and does not represent U-Haul well. Lots of non-repairable equipment strewn around the property creating an unsafe and unsightly venue. I would recommend U-Haul change its neighbourhood dealer for this area. It was an after hours pickup so no interaction with the owner was available.David L.
Le client n'a pas laissé de commentaire.Kenneth S.
Very quick and easy and good advice.Kevin O.
Le client n'a pas laissé de commentaire.ryan W.
the truck needs to be seen by a mechanic. it was not safe to be on the road. now you have taken money out of my account leaving me short on rent. like wtf. so much for fucking Christmas....Jeremiah Joseph P.
The guys at Rent-All are great. They are very friendly but the truck I got was absolutely disgusting! It smelt like either shit, or old work boots. The truck itself drove like it would fall apart, and to top it off the tires were bold. Luckily I did not have far to move but I don't feel that makes it a good excuse to rent a poor truck. As I said I like the guys at this location, I have rented trucks before from them, but the truck was a poor choice. I will still recommend them but hope in the future they will check over their trucks a little better.Jenna B.
Le client n'a pas laissé de commentaire.dale R.
Great service. Easy.lisa S.
Le client n'a pas laissé de commentaire.David H.
Staff very quickly dealt with my return. I was in and out in 5 minutes, and they even disconnected the trailer for me. Awesome service at this location!MICHAEL ERNEST H.
Spent 1 hour looking for the lock box that had the keys in it, it was in the back of a junk lot on the corner of a fence that was blocked by junk. Had to call u-haul to see where the keys were and it took them awhile to see where the box was. Very frustrating and was a terrible place to have the lock box.Melissa P.
Le client n'a pas laissé de commentaire.Stephen W.
Manager was very helpful and would go there to rent or return again for sure.Fred W.
Exceptional customer service.Christopher B.
The gentleman that served me was exceptional! He was extremely nice and professional.Jordan V.
Le client n'a pas laissé de commentaire.Wayne D.
Le client n'a pas laissé de commentaire.Verilea W.
Return customer. Always happy and eager to help. The representative is courteous and able to answer my questions. Always excellent service.Joseph M.
very cheerful and friendly .my second time dealing with this person .doug M.
Excellent and fast service. Had exactly what I wanted. I will definitely go back to this location.Joseph M.
Le client n'a pas laissé de commentaire.CHARLES W C.
I am very unpleased with the service I received from Uhaul. Thursday I had it set to pick up my truck at 7AM. Showed up 15 minutes early and my truck was not ready. 1) it was blocked in by another truck 2) it was dirty/uncleaned (which is terrible considering the time we are in) 3)the truck still had items from the last driver in it 4) the system wasn't working right and my reservation wasn't prepared 5) got my truck 1 hour after arriving, even then it was very inconvenient 6) the hour wait to FINALLY get a truck after a reserved it a week prior to ruined my entire day. 7) not only was I pushed off my original schedule, I was unable to get my new apartment key in time having to rent a room else where. 8) the man who I dealt with at the dealership had no idea what he was doing 9) I had reserved a 10ft truck and the reservation was set, the day before you no longer had the size I needed and upgraded me to a 15ft truck (with no extra charge) which ends up taking and using more gas I hadn't originally planned for. 10) I had paid for my truck online prior to picking it up and when I picked it up I was charged an additional 47 dollars. I paid taxes twice! 11) I rented a truck for 2 days, that's 48 hours. I had my truck for a little more than 24 hours and was charged a whole extra day. This trip ended up being more expensive then originally planned and it was because of the lack of communication and preparedness on your behave. I would like some sort of refund or compensation for the inconvenience you have caused me during my move! I do not accept all these additional charges. My phone number is (902) 760-0436 , please call me so we can sort this out. If not, I will be making a bunch of unhappy phone calls due to the service I have received!!Cheneyce B.
Service was great. The trailer was ready earlier than expected, and we returned it early, as well. No problems.Paul O.
Le client n'a pas laissé de commentaire.tim S.
Le client n'a pas laissé de commentaire.Paul A.
Le client n'a pas laissé de commentaire.MICHAEL W.
Le client n'a pas laissé de commentaire.Nicholas B.
Great service!!!Rafael D.
Le client n'a pas laissé de commentaire.Andy P.
Le client n'a pas laissé de commentaire.Rene D.
Le client n'a pas laissé de commentaire.luke O.
Le client n'a pas laissé de commentaire.Jan M.
This is a great location, great service and always friendlyWalter L.
Le client n'a pas laissé de commentaire.Heather M.
Customer service is excellent. Always willing to help me out. My only complaint is no smaller trucks.Heather H.
Le client n'a pas laissé de commentaire.Simon G.
Le client n'a pas laissé de commentaire.Colby P.
Le client n'a pas laissé de commentaire.Jamie A.
Not clean inside. However, trailer worked well and customer service was greatKitty A.
The owner was awesome and very accommodating to my constant change in needs.Heather H.
Le client n'a pas laissé de commentaire.DONALD C.
Le client n'a pas laissé de commentaire.Scott T.
Le client n'a pas laissé de commentaire.DANIEL I.
Le client n'a pas laissé de commentaire.maryann I.
Le client n'a pas laissé de commentaire.Adam N.
Le client n'a pas laissé de commentaire.Sabarinath B.
Le client n'a pas laissé de commentaire.Jennifer W.
Le client n'a pas laissé de commentaire.Keith B.
Clean the inside of the cab.Tim B.
Le client n'a pas laissé de commentaire.paul H.
Le client n'a pas laissé de commentaire.Donna R.
Very pleasant experience and everything was explained and the equipment was properly attached to vehicle.richard P.
Le client n'a pas laissé de commentaire.cody M.
I got exactly what I had asked for. The agent was friendly and answered all of my questions. He assisted me with the hook up, made sure I was ready and saw me off on my way. I am very pleased.Joseph M.
Le client n'a pas laissé de commentaire.Cassandra R.
Le client n'a pas laissé de commentaire.Greg W.
Friendly service! Clean Trucks! Very accommodating & helpful staff! Good prices!Tamara V.
The customer service at this location was terrible. The gentleman I dealt with was quite rude. He made me feel very rushed as he was in a hurry to get to his cabin. We were there a little bit before pickup. I was told I had until 12 noon to pickup. I was already gone out of my way because the pickup location was changed. Overall, I was very disappointed with the experience. To improve, I would recommend that this gentleman be taught some manners and to treat people with respect.terry M.
They were very fast and very helpful when i got there was in and out with in min thank youDONALD C.
Le client n'a pas laissé de commentaire.jason D.
Everything was easy!steve T.
It was a perfect experience. They are very helpful and we got a clean newish trailer.JOHN E.
On a rainy day the parking lot is a bit muddy - some gravel might help. Otherwise, staff and service are great. There's quite a variety of equipment and vehicles to rent, and the prices are terrific! Definitely a go-to place.elaine S.
This is the first time I've used this location and I was very pleased with the reception received. Very friendly and accommodating.chantal W.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Mark J.
Le client n'a pas laissé de commentaire.Erin A.
Friendly service makes a successful businessKirk A.
The only thing that could possibly have made the experience better, would be if I'd been informed of the free 30 day storage option in Truro. I would have definitely taken advantage of that option, instead, I now have everything outside under tarps, as I create space for it all at the cabin. No big deal. Aside from that all went perfectly.Susan C.
Le client n'a pas laissé de commentaire.Craig S.
Le client n'a pas laissé de commentaire.Desiree S.
The gentlemen working there were absolutely amazing! Super friendly, very helpful. Will definitely use this location again in the future.Dyana F.