Took an hour for the app to allow us to pick up. Then the engine sounded like it was going to blow up. On the way to pdx we has a flat that took 3 hours to get fixed. Really not satisfiedMatthew S.
Customer Reviews for Greg Butlers Auto Body
(U-Haul Neighborhood Dealer)
Pour nous contacter
Jefferson, OR 97352
Services dans cet établissement :
- Mon–FriDe 8 h am à 7 h pm
- SamediDe 8 h am à 12 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great Guy to work with. Accommodating and professional!Gretchen K.
Greg was professional and helped us find the trailer we needed for out giant camping trip. Reservation and hook up was a snap, return was prompt and cost less than budgeted. Will definitely recommend this location to friends and family. Thanks for the great service Greg!Chris S.
Sight was very junky and didn't look like a rental location. Persons wife was there cause he was sick( understandable) but didn't know what to do or where to put it. Luckily I was able to do off hrs drop off online otherwise I would have had to call for new location.Racheal C.
Make sure location's phone number is correct in U-Haul records. The correct telephone number is 541-327-7772, NOT 541-327-7817 as shown on my contractAllison S.
My truck did not come with the dolly or furniture pads I paid for.Evan C.
Le client n'a pas laissé de commentaire.jack L.
You charged me twice for 1 Dolly haven't had time to call you.Dianna M.
Was adamant about dropping off in Blaine wa!!! Where I was going!!Richard Q.
Le client n'a pas laissé de commentaire.Michael H.
This is also a great u-haul to do business with! Greg butler is good people!!JEREMY M.
Very friendly and quick serviceLuann G.
Limited interface with owner at drop-off location. Owner met me in parking lot and I handed him the truck key. He checked the cargo compartment and fuel level, then I was outta there.MARK RAYMOND D.
Le client n'a pas laissé de commentaire.Nicholas K.
Le client n'a pas laissé de commentaire.Jesse M.
Very easy pickup and drop offHeather C.
Honestly think that a wheel that rotates needs to be added to car dolly frame the unit is vey heavy to move around and if had a wheel near hitch one could roll itjames S.
Air conditioner was broken. I called U-Haul to fix it. They wouldn't send a repairman to fix it. Terrible serviceWILLIAM CHARLES B.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.JAMES C.
Not raise the price 300 dollars over what was quoted and then not issue the refund that was promised at the time of return.Steve P.
It's all perfectMary jane S.
Le client n'a pas laissé de commentaire.Shantelle R.
It was fine. Everything was ready to go when I got there.CARL S.
U-Haul needs to improve on every part of the spectrum. I made a reservation in Houston to have my son moved from Oregon when i arrived there was no truck or tow. I was sent to 3 different locations and no truck or tow was available. Finally when we found a truck they sent us back across Oregon at 6:00pm to get the tow and that place did not have a tow so they sent us to another location at 6:25pm to pick up the tow. Very stressful, not please with the cs rep over the 800 number nor were the reps in person helpful.Kristopher N.
Le client n'a pas laissé de commentaire.Erik W.
Le client n'a pas laissé de commentaire.LISA ANN W.
Greg was a great guy. Hooked the trailer up for us without us even saying anything and made sure everything was set up ready to go and working.David W.
Le client n'a pas laissé de commentaire.Chalen B.
Le client n'a pas laissé de commentaire.Pedro F.
Le client n'a pas laissé de commentaire.Tyler H.
When I tried to return my trailer after hours the mobile site would not find my locationJustin S.
Le client n'a pas laissé de commentaire.Wendy F.
Needs signage to indicate that it is a U-haul dealerStephen D I.
Every thing was just wonderful.Mary jane S.
Le client n'a pas laissé de commentaire.teresa T.
I did not rent shitChuck W.
Le client n'a pas laissé de commentaire.Cory S.
Le client n'a pas laissé de commentaire.Sheila R.
Great service. Thank yousteve B.
I think everything went very smooth, and the gentleman was very nice, helpful and knowledgeable. I was pleasantly satisfied with his service.leilani B.
Le client n'a pas laissé de commentaire.Mark L.
Le client n'a pas laissé de commentaire.tracey E.
Le client n'a pas laissé de commentaire.brandon R.
Le client n'a pas laissé de commentaire.Bryanna W.
Le client n'a pas laissé de commentaire.Maureen W.
The person I had previously talked to on the phone said that the card I used to reserve the van was just a hold. The person at this site also stated that it was a hold. But, as it turns out, I was charged ASAP on a card that I was not prepared to use for the full amount. I don't see it as the site person's fault, but it sure did cause me a lot of problems because it took from money that was already set to pay bills.Julie R.
Le client n'a pas laissé de commentaire.erik F.
Le client n'a pas laissé de commentaire.MARVIN P.
Le client n'a pas laissé de commentaire.Jerry F.
The owner has his dogs in the shop. I was ok with it, but not all customers will be ok with dogs barking at their feet and licking them. He seemed like he does not do many pickups there and seemed unorganized. It took him quite a while to find the drop off location.Bonnie T.
Le client n'a pas laissé de commentaire.Jason H.
Reply to roadside assistance during travel when needed!Cory S.
Le client n'a pas laissé de commentaire.Candace W.
Le client n'a pas laissé de commentaire.dale B.
Very nice, very friendly people.No waiting which is nice.Gerald B.
Le client n'a pas laissé de commentaire.Dennis K.
Le client n'a pas laissé de commentaire.Raul M.
This location was shown as not available for drop off on line even though they were not at their max limit.Nikkita H.
Le client n'a pas laissé de commentaire.steve P.
Le client n'a pas laissé de commentaire.kenneth R.
Le client n'a pas laissé de commentaire.Shilo H.
Le client n'a pas laissé de commentaire.Elliott W.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.charles B.
Le client n'a pas laissé de commentaire.Ian M.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Shane P.
Le client n'a pas laissé de commentaire.ken P.
Everything was great and beyond expectations.David M.
Le client n'a pas laissé de commentaire.james A.
Small town location but friendly and helpfulROBERT' H.
Le client n'a pas laissé de commentaire.Jonathan G.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.Cory S.
Greg went out of his way to find us a truck. Fantastic person and I hope he gets recognized for it.lance K.
I love doing my business local and hes my go to man for all my u haul and mechanical needs.tesa W.
When a customer reserves a truck at a specific location don't have them waste an hour and a half of their time to get it from a location that is further from their place. I was not happy that I had to drive to Jefferson to pick up the truck. It should have been moved to the location near where I needed it. This was a huge waste of time for me.Ryan C.
Le client n'a pas laissé de commentaire.TIM K.
Le client n'a pas laissé de commentaire.Dale E.
Relly was impressed with 24 hr rental & not having to beat the clockjoan H.
Greg was great, friendly and helpful. Van in fabulous condition and smooth/easy to drive. Great experience. Thank you!Kimberly W.
I reserved a 26 ft. Truck They said there would be no problems getting it. When I showed up to get it I got a 20ft and a 5x8 trailer instead. I was told a 26ft trailer couldn't be located and the 5x8 trailer was the only one avail as well. I did not get everything into the uhaul's. I had to leave several items; Freezer, table chairs etc. I have multiple witnesses. Both the truck and trailer were packed tightly and were full. The cubic feet lost was greatly needed. I gave the items away to friends value probably around 1 000 dollars. I'm 900 miles away now so the chances of getting them are slim. Then Uhsul dinged me 90 bucks because the Truck that had less than half a tank when I picked it up didn't have that exact amount of fuel. I will never use Uhaul again and will recommend everyone I know to do the same.Jim R.
Owner was not very knowledgeable about how to best assemble and use certain packing products, such as the flat-panel tv box we requested. He also seemed somewhat unfamiliar with how to make alterations to an order (we were concerned we might have underestimated the size of truck needed, and might need to make two trips, so we asked if we could extend the number of miles allotted - owner could not definitively say whether this was possible.)Claire S.
Le client n'a pas laissé de commentaire.Jeffery B.
Don't change a thing.marsha R.
The trailer had damage to the inside rubber bumpers, exposing nails. The right brake light was pushed in; luckily I was able to pull it out and reconnect the wire and place it back in the hole.Laura J.
I had to travel 15 miles to get the trailer. The reservation was made at a store near me but i had to travel to get the trailer. It was a little inconvenient.Jared M.
Le client n'a pas laissé de commentaire.todd R.
Le client n'a pas laissé de commentaire.JON K.
Le client n'a pas laissé de commentaire.CANDY M.
This was by far the best experience I've ever had! Greg and his daughter Nakisha have the best. Customer service you can ever imagine.ADBULLAH I.
I made reservation ahead of time to pick up in Lebanon. They changed at the last minute, told me to pick up in Albany. Albany called day before and told me to pick up in Jefferson, or no truck. That was at least 40 miles one way and charged for mileage. On top of that the truck I ordered was not available. I would appreciate your crediting my account for the extra miles.Robert G.
Very helpful and a nice person, I would rent here again.KATHI R.
Le client n'a pas laissé de commentaire.harold B.
Le client n'a pas laissé de commentaire.Gina M.
Make sure you are up front with all the cost if more than one thing us being rented. I was quoted one price but once I agreed to the s deal, I ended up paying double the amount.LANNY M.
get employees that know whats going on. Told us the trailer was available in Albany, Or in the morning. It was in Jefferson Oregon for Afternoon. Guy there charged us for Insurance For Trailer of Sod (what are we protecting?) Didnt ask us If We Wanted it---just included charge---bad experience overall.Kathleen H.
I had to drive out town to grab it, they completely took care of that, but not fuel. Plus I return it a day earlier, I was expecting some credit back or compensation for gas.Antonio S.
Le client n'a pas laissé de commentaire.darla W.