Évaluations des clients Grover Tool And Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Grover Tool And Rental

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

RICARDO N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melissa H. le

Évaluation :

I had rented some packing blankets and even though they were sealed in bags, they wreaked of marijuana. And after using them, they made some of my furniture smell.

Clinton B. le

Évaluation :

Nothing Grover took and rental was great made everything easy can not say enough good things for there help

thomas C. le

Évaluation :

fav

Raymond Y. le

Évaluation :

I almost cancelled the rental because the item shown in the email to me was incorrect. I could not use the item shown as it was described. Luckily I didnot decline and followed thru and arrived at my appointment as planned because the item was described incorrectly and the item was the agreed upon unit I originally agreeed upon.so it all in the end worked out, but I did come close to declining the agreement because the item was described incorrectly in the email. The email stated the item was an open 6x12 trailor whichi i couldnot use instead of the agreed upon enclosed 5x8 trailor, a siZe my car could pull, and enclosed which i absolutely needed. So in the end it did all work out but I came close to cancelling out altogether.

jerry G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert S. le

Évaluation :

Le client n'a pas laissé de commentaire.

dirk P. le

Évaluation :

I left my sunglasses in the truck and the guy who serviced the incoming truck found them. He was an honest person and I appreciated that very much and tipped him for finding them.

John C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Todd G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Laura B. le

Évaluation :

Le client n'a pas laissé de commentaire.

wendy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kimberly B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Les C. le

Évaluation :

All the workers new what they were doing

Judith G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Karen O. le

Évaluation :

They told me the gas tank was full. After driving 3 miles I went to put gas in the truck .It stopped at 2 gallons! there is no way I used 2 gallons of gas going 3 miles!

Carol L. le

Évaluation :

Le client n'a pas laissé de commentaire.

David Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

LeeAn R. le

Évaluation :

Excellent service!

Lance M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adriana V. le

Évaluation :

Make sure that the reserved items are on hand for the customer. I picked up the trailer and was not given the furniture dolly as ordered. I called to ask where it was and was advised that they did not have it available for me and I was given an alternate location for pick up of a dolly however it was 10 miles in the opposite direction I was traveling. I called the location nearest my middle stop but was unable to get in touch with the Santa Monica location on Lincoln blvd. They never answered phone or called me back. Was connected to service center who assisted by leaving message. Again, they never called back. I called back again and spoke to service center and was advised to go to location as the service center themselves were unable to reach the store. They suggested that I go there and see if I can get a dolly there. After waiting in line at the store, I was given a dolly and was then finally able to complete my moving. Needless to say, not having the dolly in the first place caused my move to be delayed and thoroughly frustrating. I had to search for the dolly and spent additional time I did not have. I wish to be refunded the entire amount of the rental as U-Haul and it’s partners did not keep their promises!!!!!

gary E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Galen R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sally S. le

Évaluation :

too much confusion in this office. not too competent

Laurie J. le

Évaluation :

Give directions in advance on where to park to return uhauls. Very busy corner and not an easy place to pull off to return. The owner was helpful however, backing the trailer into the yard for me off a busy street.

KATHY F. le

Évaluation :

Love you guys

ERIC B. le

Évaluation :

Smooth, easy, fast service with a smile.

Steven R. le

Évaluation :

Le client n'a pas laissé de commentaire.

john B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lance F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert G. le

Évaluation :

Le client n'a pas laissé de commentaire.