The pick up spot I had to pick up the truck from wasn’t the problem. It was u-haul itself. First, i ordered a dolly and the dolly wasn’t there. I requested for a closer location and in the message after I requested the U-Haul, it said they would call (not email) before 5pm that day (I placed the order at 1am) to confirm time and location. I didn’t get a single phone call that day and there were no voicemails either. Even after that day I waited to see and never heard from anyone. When going to pick it up at the original location, I noticed I had to drive 15 minutes out now to pick up at a different location. When talking to the representative they said they emailed me, however, I never got said email. Communication and service was terrible on U-Hauls part. Truck worked good for what I needed it for
Jayven E
Customer Reviews for Halal Meat House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Enjoyed the experience.
Chester BTough getting out of rental location.
William EYour mobile app stopped working in the middle of pick up. Unclear where equipment was on-site, found dollies behind the shop and missing furniture blankets.
Lindsey B