The pick up spot I had to pick up the truck from wasn’t the problem. It was u-haul itself. First, i ordered a dolly and the dolly wasn’t there. I requested for a closer location and in the message after I requested the U-Haul, it said they would call (not email) before 5pm that day (I placed the order at 1am) to confirm time and location. I didn’t get a single phone call that day and there were no voicemails either. Even after that day I waited to see and never heard from anyone. When going to pick it up at the original location, I noticed I had to drive 15 minutes out now to pick up at a different location. When talking to the representative they said they emailed me, however, I never got said email. Communication and service was terrible on U-Hauls part. Truck worked good for what I needed it for
Jayven E
Halal Meat House
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lancaster, PA 17601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEnjoyed the experience.
Chester BTough getting out of rental location.
William EYour mobile app stopped working in the middle of pick up. Unclear where equipment was on-site, found dollies behind the shop and missing furniture blankets.
Lindsey B