Customer Reviews for Hamilton Self Storage
(U-Haul Neighborhood Dealer)

143 évaluations

385 Stateline Rd   Southaven, MS 38671

(662) 655-0265

Heures d’ouverture

  • Mon-Fri: 8 am–4 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Dimanche : de 9 h a.m. 12 h p.m.

Services dans cet établissement :

Pour nous contacter

(662) 655-0265

385 Stateline Rd
Southaven, MS 38671

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–4 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Dimanche : de 9 h a.m. 12 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Polly S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

duff H. 
Évaluation :
5

Great costumer service ! Would definitely use this location again .

marconius T. 
Évaluation :
5

This why I only rent U-Haul from this place,

CHARLES J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda P. 
Évaluation :
5

Trailer was reasonably priced, pulled great. Tailight worked intermently. Check in not clear on contract, rented on 1-28, returned 1-29 to specified location, contacted 1-31 not returned. Traveled to check in location, they had not checked it in. I don't need help looking bad!

jack J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy M. 
Évaluation :
5

This was my first time ever using a storage unit and my experience was great. I had 24 hour access to my possessions and was notified when there was a possible issue. Hope I never need to use a storage but if I do I'd definitely use U-Haul for my storage needs.

LATANGLEA E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALLEN W. 
Évaluation :
5

The customer service is perfect and this location is great

kim C. 
Évaluation :
5

Everything is perfect

CHARLES J. 
Évaluation :
5

Yes very clean ,love the way it's inside .The lady that was there was very helpful,and nice

Brittany B.  |  Expérience générale 
Évaluation :
5

Customer service was excellent

Raven S. 
Évaluation :
5

Very professional and helpful

ezra W. 
Évaluation :
5

Great storage and friendly service

LINDA R.  |  Expérience générale 
Évaluation :
5

Nothing 385 Stateline Rd is perfect to me.

CHARLES J. 
Évaluation :
3

I haven't received my refund

Tavaris J. 
Évaluation :
5

Great customer service with both of organization representatives. Friendly and courteous job well done in selection of staff. Appreciated!

Angela P. 
Évaluation :
4

S.O.

Herbert W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deborh J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khan M. 
Évaluation :
5

The customer service was great. I wouldn't change anything about my experience. I will definitely return in the future.

Amber P. 
Évaluation :
5

Everything is perfect

CHARLES J. 
Évaluation :
5

I love the people that run this place, very nice people and honest.wouldn't want to go anywhere else.

CHARLES J. 
Évaluation :
5

Excellent Customer Service. Would highly recommend this location to anyone in the surrounding area. Will definitely use this location again. Great storage facility as well. Well Maintained and Plenty of security cameras.

Terren J. 
Évaluation :
5

There was trash in the cab of the truck.

Tracy S. 
Évaluation :
5

They were so helpful each time I use them, you go away feeling like you just left a good friend. They made my experience with uhaul so simple and friendly. Thanks . See you all on the 7th of this month.

Devorner T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonya S. 
Évaluation :
5

Great customer service, very clean facilities,attentive to their customer needs,very good surveillance cameras to protect the customer and business. I would recommend this Uhaul Hamilton Storage to anyone.

yolanda D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chet I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chet I. 
Évaluation :
3

U-Haul locations should carry useful equipment to assist in moving sch as hand trucks and sillies.

Tony G. 
Évaluation :
5

S.O.

Herbert W. 
Évaluation :
5

Great service. Tiffany was wonderful. I witnessed her handling a difficult customer very well. I'd give her a raise!

Terry W. 
Évaluation :
5

The one day truck rented had a broken bar that had been taped to keep the ramp functioning… I jarred my hip push the ramp in, due to the bar catching a rail, stopping the ramp from closing… I reported the problem to an U-Haul associate immediately upon my arrival to the property before the return inspection began… It kind of inconvenienced me due to me having to figure out how to get the ramp to close… I have a video and a picture of the issue for management purposes… It needs to be welded back together before someone hurts themselves… It happened with the 17' one day truck rental… I spent nearly 3 hrs trying to figure the problem out… I really didn't want to bandage the issue but that was the only way to get the ramp closed… I smashed my finger and burst the cuticle area that bleed for awhile… Please inspect every inch of these vehicles before renting them out because I could've been the person that would push the issue… I'm just overly grateful for the team y'all hired!!! They were super fun, friendly and genuine!!! Thanks for the rental!!!

John L. 
Évaluation :
5

My return was horrible. The representative that I returned to said I didn't pay when I know I did pay a certain amount up front. Then it was showing like I didn't pay at all. Hope I never have to use Uhaul again.

Lashuntral R. 
Évaluation :
5

Very easy process

Joanne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

veronica P. 
Évaluation :
5

i rent a U-Haul every week. Stateline Rd is the only one that I recommend any one to go to. Very nice people and never have any problems..

CHARLES J. 
Évaluation :
3

The truck needs an alignment's

alfred R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
2

The truck was very nasty, and the windshield was so dirty I was barely able to see out of it. And I think the Transmission is going out in the truck because it was having a hard time shifting all in all it was the worse truck, I have ever gotten from U-Haul.

Lisa F. 
Évaluation :
2

I gave it an Below Average for the UHAUL web product. In trying to return the truck through the UHAUL app it was gut wrenching. I had to call customer service and Cst Ronald Drake was phenomenal in helping me accomplish a task that should not have been such a chore. Fix the UHAUL app , the locating of my phone signal was the worst part. And secondly, when taking a pic of the gas hand and odometer reading the app kept giving me the run around saying my memory was too low and the process didn't go through. It was crunch time and I needed this rental returned ASAP or I was in jeopardy of having another day added to my ticket. But Ronald came through in the clutch and saved the day from UHAUL receiving a POOR review.

Hollis H. 
Évaluation :
3

The vehicles need to be cleaned, and the vehicle needs to be checked and serviced before renting it out to the public. The Check Engine/Service Engine sign was on and the tire pressure signal was also on, when I received the vehicle. The inside was filthy, to where my son and I did not want to touch anything at all. This was my worst experience with U-Haul.

Jerry V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy C. 
Évaluation :
5

Improve the online pick up option..but the employees at this location were great!

ANSHANIE C. 
Évaluation :
5

I will always love to rent a truck from this store, very nice people

CHARLES J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betty H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kirkland W. 
Évaluation :
5

Very easy process to return the truck. Definitely will recommend.

Juan T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason A. 
Évaluation :
5

Keep up the good work 👍

linda R. 
Évaluation :
3

Option to check in faster and give extra minutes

Shameka V. 
Évaluation :
5

I did not drop off the trailer myself, my husband did; so I cannot speak from personal experience. But we have dropped off trailers at this same location before, have never had any complaints.

Julie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toya R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet C.  |  Expérience générale 
Évaluation :
5

Awesome place very clean staff was amazing would definitely recommend and use again.

RICHARD C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

demetria H. 
Évaluation :
4

The 10 ft I rented drove horribly especially on the freeway. I seemed like it had transmission problems with several yellow lights on the dashboard. Drove back immediately the guy just said that the truck was ild.

Willene J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMILA B. 
Évaluation :
5

Best customer service ever. Cleanest facility . The workers make you feel like family.

trip T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRITTNI L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yolanda H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cantrice S. 
Évaluation :
4

The person who waited on me was very polite and professional. I will go to see him again. Thanks U haul.

Angela J. 
Évaluation :
1

Didn't receive my receipt at all over charge me, only use 15 miles pay for 30 miles

Leon F. 
Évaluation :
5

The people that waited on me was so friendly, I mean their customer service was so awesome I felt like we already knew each after. Most definitely would recommend them and use U Haul again.

Devorner T. 
Évaluation :
5

Great Worker

carl D. 
Évaluation :
5

Nothing. It was a really good experience

Quinton F. 
Évaluation :
5

Affordable prices and clean restrooms, helpful nice staff.

DeMarous R.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shavonn C. 
Évaluation :
5

Everything was very nice and Kimberly gave good customer service and will rent again.

LILLIAN M. 
Évaluation :
5

The front desk lady was great

Stephanie M. 
Évaluation :
4

Very nice and helpful

ron M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony W. 
Évaluation :
5

Drop off was smooth

Daniel W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROGER H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ladarius S. 
Évaluation :
5

Customer Support was excellent and friendly!

Brenda G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raul I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evette S. 
Évaluation :
5

Easy to make the reservation, easy & quick pickup, convenient drop off.

Richard H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ray B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bandrika M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher L. 
Évaluation :
4

I dropped off the trailer to the location They were currently closed so I didn't have any interaction with the staff. The location was easy to find and seemed very clean

Trinetta P. 
Évaluation :
4

N.D.

Terrence D. 
Évaluation :
5

Thank, Uhaul for an easy and quick experience.

Anthony B. 
Évaluation :
5

Very nice women working at this location

Charles M. 
Évaluation :
5

Hamilton location was great, lady working did all she could to get us taken care of. Will not recommend your 5375 Pepperchase Dr, Southaven, MS 38671 location. Got there 30 minutes late and lady told us UHaul doesn't play and canceled our reservations. Employees were too busy eating their Wendy's while we were there. Hamilton location had someone late, she called person to see if they still needed reservation. When they said no, we were able to rent truck. UHaul needs more employees like the lady at Hamilton. She went above and far exceeded the efforts of employees at Pepperchase location. Pepperchase needs training on who (customers) helps pay their wages. They were rude and not helpful. Thankful for your Hamilton location, because of her extra efforts; we completed our move.

Christopher S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oumar B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tyjuan D. 
Évaluation :
5

This was my first time to pull a trailer and I didn't know how to do anything. Now I am an expert because of the patience, demonstration and information received by the U Haul attendant (who had done this probably a million times). The office is always clean and organized with options to help a move and the inside storage is very safe!

Leimome C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michele J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jose C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Valarie J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon M.  |  Expérience générale 
Évaluation :
5

I needed a large storage space and I was able to find it at Hamilton’s storage facility.

Rosa B.  |  Expérience générale 
Évaluation :
5

The staff was extremely professional and efficient, while still being friendly. If we need storage in the future, this will be our first and only stop!

BRENT R.  |  Expérience générale 
Évaluation :
5

Absolutely the sweetest staff! Very clean and helpful!

JEANNE F.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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