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lennox forteau
Customer Reviews for H&A Equipment Exports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Friendly and professional atmosphere. Excellent service à la clientèle.
Sheldon CampbellThe facility is a very unclean shack. The stairs are very crooked. A man was sitting in the open office slurping something out of a bowl, very annoying and unpleasant. U-Haul should consider a change of location.
Larry Lucieerhave everything ready to go when customer arrives
Theodore SimendingerThe gentleman did not speak English, so every time I had a question or an inquiry he had to call someone and I had to speak on the phone to that person.
Kathi BenjaminoAmazing place to rent very friendly and helpful would 100 % recommend
Todd SchonemanThey were very nice. The entire process was easy. I did everything online before I got there. They walked me through everything. Took maybe 10mins.
Mary JohnsonI have rented from this location before and as long as I am in this area, I will choose them. They are friendly and they take good care of their equipment. Great experience, again!
Gary PenaI called in advance it was my last desperate call trying to get a reservation they handled perfectly easy and very helpful No need to change a thing we went to 4 different uhaul places to get a car hauler trailer no one knew what to do nor could handle the reservation we needed they barely could get into computer to put in my info even though it was all still in there from the last time I used uhaul a few months ago wow anyway thank God I found them I will be back on anyand all occasions.......thank you again it was a pleasure
Michael GressleyJust be sure that they have a Clear Understanding of the transactions start to finish.
James BernardAmazing service and help full place,thank you so much!!
Gabriela Padronowner showed up after 9 am to open location and my reservation was set up days prior for 830 pick up. She was unapologetic. Vehicle had cigarette ashes in it and was not cleaned prior to my using it. would not recommend this location.
karen roscignoThe ocala location needs a makeover
James KerkerWaited 45 minutes for someone to show up past opening. Time to receive my rental back. Tried using the app and it wouldn't let me upload photographs of the condition and location of the trailer. Both this location and your app failed.
Richard BabbAlways been very courteous and helpful when returning trailers at this location.
James BrackenNothing to
Mike KURLAKOWSKIGreat and Friendly people
Bert ThomasOmg great customer service from the person/business that made reservation. To the business who handled it! Loved it and the lil doggie! Seeing knowing an Ewin is great.
Edwin RosarioExcelente lo recomiendo 100 %muy amables
Lenis naranjo Juan CarlosVery friendly and helpful. Def recommended!!
Mireya MartinezThe fee to rent this small trailer was very expensive in my opinion
Paula BlagraveThese U-Haul employees have been very helpful when returning trailers for this third time now.
James BrackenClean trailer and fast service after rental. Phone is often not answered esp. around lunch due to high volume. *Phone not answered as U-haul'*, but just 'hello' and nothing further -makes it harder to know if you reach the right place. Still a good experience though. Recommandé.
thomas dyeGreat people and customer service
Carlos MontesJust the nicest gentleman. Did all the finalization check-in for U-Haul for me. Even had a nice little small conversation about the Airfield behind the location. Highly recommend this if you're looking for a quick and efficient
Keeano MartinNo problem with THIS drop off location, HOWEVER, I was told I could drop of the trailer at ANY UHAUL LOCATION within 20 miles, this was NOT the case. After 2 long and stressful days of moving furniture across the state, I was told I had to drive across town to drop off the trailer or I would be charged a fee!!
Nadia McCartyI returned a trailer with this man once before. I requested this drop-off point because of my first experience. I was very well pleased. I would be happy returning a trailer with him again.
James BrackenThey should be the one checking and unhooking the trailer. They just stayed in their office and let their customer do all checking and unhooking the trailer.
RICHARD BERNASOLIt was great
Gladys FranquiSee above.
BOB WARDQuick service. In and out very fast.
Joseph VenutiThe overall care of the trucks was awesome, however I was charged double for what I don't even know. I couldn't check out correctly. What a mess I should not have been charged as much as I was. Very disappointed!
Ann DayVery convenient and the people are very easy to work with.
Alan ShaferGot my first rental broke down for 6 hours mechanic couldn't fix it it's still charging for the vehicle told me they replaced the vehicle in two days on a Friday and it'll be a free truck no it didn't it turned out to be $130 truck for me plus the $50 I paid for the other truck never got a refund back for any of it supposed to be free and here I am paying $130 after these guys put me on the side of the road for 5 or 6 hours and I had to delay my move and was pour down raining over the weekend no I'm not very happy with you guysI
Kathrine ToweryIt was close had to leave truck parked outside the gate
Edgardo LatorreNice and friendly staff. Very courteous and helpful. Will highly recommend and will use again for truck rental.
Latonya BurgessNothing everyone was wonderful
Oscar RodriguezFast friendly service.
DWAYNE GUIDATrucks have damage and should be already documented prior to next rental!! I saw damage and had to report to vendor.
Andrew HillNice people to work with
randy hickmanGreat experience!
roy witzelProvide clearer instructions about gate being locked at 7:30 pm.
robert lopezExcellent customer service and equipment. Very efficient process to rent truck. Pleased with cost of rental.
William SchnyerVery difficult to get in and out of. Giant car haulers, junk hauler, tractor trailers pulling in and out. Looked like the type of place that you'd see in a movie where the body gets hidden. But the employees were very nice and helpful.
Olivia CappielloNa
Seana PowellLeft message , call not returned. Had to unhook trailer and park , with help of owners wife.
Thomas MullalyHector and family were very friendly and accommodating. I will definitely return when in need of a vehicle.
Jean Bourassa