Walk out with the female customers, make sure they know how to operate the latches & ramps etc. My latch got stuck @ the top of the door disengaging the door to be pulled down,. A tech came out after 90 minutes & used a pry bar in 2 minutes. Lost time for me & my daughter Shelley K.
Customer Reviews for H&A Gas Station Inc
(U-Haul Neighborhood Dealer)
Pour nous contacter
Wyandotte, MI 48192
Services dans cet établissement :
- Mon–FriDe 8 h am à 9 h pm
- Sat–SunDe 8 h am à 8 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.CARLO B.
Le client n'a pas laissé de commentaire.Gail D.
Le client n'a pas laissé de commentaire.krystal S.
I'm a cdl license holder so it's a Habit to do pre-trip and post trip on all vehicles. After I did my post trip inspection I told them what was wrong with the vehicle and they didn't even care.mathew J.
The customer service was ok but I did NOT like the drug paraphinelia in the store. Plus, I have no idea why my $35 went up to $55 to rent the van. You advertise $19,99 but then add charges that more than doubles it.Joel H.
This was a terrible experience, rude staff threw away my clothes, very sexiest, broken unsafe equipment, dishonest and over charging, I will NEVER go back And make sure everyone knows about thisJessica M.
Le client n'a pas laissé de commentaire.gennell G.
Le client n'a pas laissé de commentaire.Diane W.
Le client n'a pas laissé de commentaire.Kelly F.
Excellent customer serviceJOSHUA D.
Excellent customer serviceJOSHUA D.
The guys at H&A are always the best to work with. Merci.Martin D.
we could barely hear what the attendant was saying to us. There instructions were not clear and they charged almost $6 a gallon for the 3 gallons they said we used. When they are at a gas station and the gas was less than $4 a gallon.David B.
If you need a quick move or short rental, this is a very good location to rent from. Although they are in a gas station, the clerks were friendly and helpful. Needing a credit card on file was odd to me but the experience was pleasant.Christopher S.
Le client n'a pas laissé de commentaire.Tina W.
Le client n'a pas laissé de commentaire.memphis B.
Good all around experienceRANDALL F.
Le client n'a pas laissé de commentaire.dennis N.
Le client n'a pas laissé de commentaire.elaine D.
Mauvais service à la clientèlepeter C.
Le client n'a pas laissé de commentaire.Ross R.
Le client n'a pas laissé de commentaire.NORMAN T.
Le client n'a pas laissé de commentaire.cecil K.
This was my favorite experience to date. The individual was funny, informative and gave me pointers wishing my new area. I will use this location from now on.Micheal L.
Le client n'a pas laissé de commentaire.Sherry V.
Le client n'a pas laissé de commentaire.Angelo C.
Le client n'a pas laissé de commentaire.Christopherjay H.
I really can't say a lot I only used for an hour if that but everything that I did went well we didn't have any issuesVince G.
Check out process was super quick and easy!Ramona R.
The seatbelts was down in low, hard to get to.daniel H.
Le client n'a pas laissé de commentaire.Michael H.
Steering was terrible in truck. Ended up no needing it, drove it 6 miles total and returned in a half hour and still was charged for a whole dayRobert B.
Le client n'a pas laissé de commentaire.Eric A.
Le client n'a pas laissé de commentaire.Will K.
Le client n'a pas laissé de commentaire.Mary Jane G.
I would refer any one to rent a U-Haul . It all worked out great.FAYE J.
Le client n'a pas laissé de commentaire.Molly S.
Store clerk clearly does not cross check ID's and account information. A random person rented out a truck in my name, claiming to be one of my parents, was very clearly not (different ethnicity which is obvious from our names, completely different city), and the transaction was allowed to proceed. I did not find out about this until after the rental was completed, thus sending me a receipt to my email. Total negligence on account of the staff.Byron L.
The team at this location were very helpful and saved our day by being open when other locations were nor.CHRISTOPHER J.
The clerk who helped me was aloof and impatient.MATTHEW L.
Le client n'a pas laissé de commentaire.Carol O.
I brought truck back over 3/4 full have picture to prove it and they charged me for 4 gallons of gas over 20.00.Michael D.
Le client n'a pas laissé de commentaire.Timothy W.
Horrible customer serviceWilliam T.
Excellent service à la clientèleanna Q.
Le client n'a pas laissé de commentaire.Reynard M.
Le client n'a pas laissé de commentaire.Eldren A.
Great experience fast in and outBrendan M.
This place charged my card three times and when I brought it to there attention they didn't apologize instead they got smart and said I'll have to wait 3-5 business days to get my money back, they also would not give me a receipt for my rental, beware!!!KIM G.
Le client n'a pas laissé de commentaire.Chris S.
Le client n'a pas laissé de commentaire.Michal S.
Perfect and quick customer service! Thank you!KATY B.
Truck was not clean. Check engine light was on. Wipers were in poor condition and I did need them during my drive.Matt D.
Le client n'a pas laissé de commentaire.Paul C.
Le client n'a pas laissé de commentaire.Capri S.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.RONALD M.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.timothy C.
Le client n'a pas laissé de commentaire.john C.
Nothing at all at the Oak St. location in Wyandotte. I have ranted from them for about 8 different times and no problems with any of the truck no matter what size I rented!!! Very friendly service eat check out and in...LISA J.
this dealership goes above the average and are good to work with service is friendlyAnthony W.
Le client n'a pas laissé de commentaire.nicolas H.
Le client n'a pas laissé de commentaire.Charlotte G.
Service was good, but the car was dirty.zachary A.
I was charged a extra day and was charged for gas that I already filled the tank up I was over charged $200 and still waiting for return phone call and still haven't got onelisa O.
Van was dirty, equipment not ready. Representative was rude and dismissive, and speaking on his cell phone the entire time I was attempting to pick up my rental. Checking in online, using the app, did not help matters. Representative still wanted to see my license and was not willing to let me finish a sentence to explain. Representative then tried to give me the wrong dolly, despite showing I had rented an appliance dolly. Horrible experience!James H.
Le client n'a pas laissé de commentaire.Eric F.
Le client n'a pas laissé de commentaire.margarette R.
I had the U-Haul for only 3 & 1/2 hours and was charged $70,55 then got another charge for $8,32 and only drove it a total of 32 miles plus it had more gas in it when I returned it than when I took it. This place is ripping people off.Carol R.
Le client n'a pas laissé de commentaire.Debra P.
Le client n'a pas laissé de commentaire.terry C.
I definitely returned it with a 1/4 tank as I was directed, but they marked it as an 1/8 to charge me for gas.Nathaniel P.
It was weird to drop off truck at a gas station and the guy didn't look at the truck.Sheila G.
Man could not speak English. I asked for something to prove that I returned the UHAUL and he could not understand what I was talking about. I felt very uncomfortable dropping the truck off and not getting any verification for my doing so. He never even logged it on a computer....please change this.SANDRA BAPTISTA P.
Le client n'a pas laissé de commentaire.Matthew M.
Nothing ,great customer care .MICHAEL D.
Le client n'a pas laissé de commentaire.Lawrence L.
Le client n'a pas laissé de commentaire.ERNEST L.
Interior was filthy and reeked of cigarette smoke, items left in the center console. Floor had dirt and salt on both sides, obviously had not been swept or cleaned in any stretch of the word. Card board and road salt in the back also had not been swept Right taillight was on ALL the time and the radio would cut out when you hit a bump. Not to mention the attendant must have been using Bill Gates first computer on dial up. Absolutely the worst Uhaul experience, out of about a half dozen or so, that I have ever experiencedRonald C.
Did not charge me the 39,95 for the rental. Charged me $79.90. Charged me for 2 appliance dollies when i only had 1. Charged me for 2 dozen furniture pads when i only had 1. Make sure you close out your contract and don't let them "take care of it".RICHARDSCOTT T.
Let the customer know up front all the rules and requirementsLonnie S.
They rented me a truck with no catalytic converter. I had to drive nearly two hours on the highway in subfreezing temperatures with the windows rolled down and got a sore throat. This is the worst U-Haul experience I've ever had. I think a full refund is in order.Michael K.
Next time explain I had to go into the gas station to receive vechile. Also, do not offer an online check in and say it's going to save time when I had to just give the information all over again. And did not like that he had to take pictures of my ID and a picture of me. Overall experience I felt super uncomfortable. And next time maybe have the lot salted/ shoveled so I don't slipPaige M.
Le client n'a pas laissé de commentaire.ALYSSA MICHELE Q.
Guy tried to charge us more for the $19 van. When my wife refused to pay more guy gave us a box truck. It was nasty, sticky substance all over the dash. It smelled of cigarettes and azz. The rear was dirty & had a couple of store bags with trash or something in it. The driver door wouldn't stay shut. The trailer power button would come on by itself. And the window handle fell off. We will NEVER rent U-Haul ever again.!RENEE JOY M.
Not charge w0 for changed time id be out.JACQUES H.
Convenient and had the size that I needed available. Because it is a gas station it was great to be able to gas up to return the vehicle. MerciJoseph B.
Le client n'a pas laissé de commentaire.deanna B.
What everKevin M.
Le client n'a pas laissé de commentaire.Demetri L.
Le client n'a pas laissé de commentaire.GLENN J.
Something was wrong with the Total but was immediately corrected!channen P.
Le client n'a pas laissé de commentaire.Edgar P.
Le client n'a pas laissé de commentaire.mikey B.
The worst experience I ever encountered.Vallen W.