Customer Reviews for H&H Food & Grocery Corporation
(Concessionnaire U-Haul dans le voisinage)

1242 évaluations

1881 Forest Ave   Staten Island, NY 10303
(at Morning Star Rd)

(718) 815-6285

Heures

  • Lun au dim : 7h30 am à 10h pm

Services dans cet établissement :

Pour nous contacter

(718) 815-6285

1881 Forest Ave
Staten Island, NY 10303
(at Morning Star Rd)

Services dans cet établissement :

Heures

  • Lun au dim : 7h30 am à 10h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Make your equipment more available to a wider area

Richard F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac D. 
Évaluation :
5

Because this location is a gas station, convenience store, lottery retailer and U-Haul rentals, it would help if there was more than one staff member on the days that are known to be busiest. Like the weekend after the 1st and 15th of the month.

Esteban M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pradeep W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roman V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUIS T. 
Évaluation :
1

Costumer service was DISGUSTING!!!! I don't think I will use uHaul again.... I come back, there are 3 small pieces of wood and 1 strap, and he has the audacity to tell me that it's very dirty the truck and he will have to charge me for cleaning AFTER HE SAW ME TAKE IT OUT OF THE TRUCK .....

Shulem S. 
Évaluation :
5

Gentlemen at counter was extremely professional and helpful

Jeffrey R. 
Évaluation :
5

Vary customer friendly

Lisa C. 
Évaluation :
3

The vehicle drove poorly. It needs a wheel ailment break change and a transmission work. The location was great and the employees were nice. I will be coming back to this location in the future. Thank you for making it seamless.

Igor F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zanobia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS M. 
Évaluation :
5

Staff was great and very accommodating.

William J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADEBOLAA O. 
Évaluation :
5

Nothing unless you start renting. For free. . Everything was great thanks u haul.

Joseph K. 
Évaluation :
5

The owner runs the best uhaul service in ny Very very professional and courteous

richard L. 
Évaluation :
5

Excellent, Excellent and Excellent...

Edwin C. 
Évaluation :
3

My pick up location was switched at the last minute with no notification. It was much more inconvenient and led to increased mileage charges. Very unprofessional and will make me think of going elsewhere in the future.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Great customer service and easy planning of the truck will. Retour

SCOTT D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Siva S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tomasz G. 
Évaluation :
4

We had a very small paperwork problem that they took care of quickly and efficiently. I wasn't happy at first but that was more because of the stress of moving, not them. I would recommend them to anyone.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELINA P. 
Évaluation :
5

Professionalism, direction excellent

JOHN C. 
Évaluation :
3

B

ROBERT Q. 
Évaluation :
4

Left side ramp stuck Tie down strap was broken/unsafe

Denis G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

moreno C. 
Évaluation :
3

I wait 45 minutes to pick up the truck after that he says no more 20' so I took that 17' truck that's terrible experience

WingHong L. 
Évaluation :
2

The personnel were not wearing masks nor were they requiring customers to do so.

Mike S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIchael D. 
Évaluation :
5

I like the customer service at this location, very good staff and employees. they are really professional and they know what they are doing and they finalized everything on time.

ABDUL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan R. 
Évaluation :
1

Very disappointed in U Haul, in general but would absolutely never use this franchisee again. First UHaul: when I reserved truck I was told by pre-loading the information the pick up process would be faster. it wasn't. Also, I was informed by local rep that the truck would be at the designated location with the dozen blankets and refrigerator hand truck. When I arrived at this location the vendor complained that UHaul knew he had no trucks, gave me a number to call and walked away. Calling the UHaul service # at 0800 on Sunday, gave me the opportunity to speak to a cranky rep, who never acknowledged my problem but told me that if I wanted the truck I would need to get to the other side of SI. Arriving at this franchise did not make my morning any better. The gentleman was annoyed I was there, complained I didn't reserve initially at his location, and had no idea how to use the UHaul computer program. After 25 min of frustration and multiple times repeating information that was pre-loaded to "save time and make the pick up faster and more efficient" i was informed there were no blankets. The truck I was assigned had a filthy cab and I was told to take it or leave it. GREAT SERVICE UHAUL

Thomas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELIX N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Waitak J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nicole S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M. 
Évaluation :
5

Rien

anthony M. 
Évaluation :
1

The inside of the van was very dirty, it even stank. I had to clean and try my best disinfect the area myself because it was filthy. They should not be allowed to rent the to different people unless they properly follow COVID protocols by sanitizing the inside of the vehicles before renting it to their customers.

William M. 
Évaluation :
5

Everything went as smooth and easy as possible. Nothing I can see to improve.

Matthew K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stanly J. 
Évaluation :
5

Incorrect input the mileage.

Richard F. 
Évaluation :
5

Excellent service!

Peter D. 
Évaluation :
4

Friendly and professional workers

Winona B. 
Évaluation :
5

Great experience. Why I keep renting from them . AlwAys kind and helpful great job guys

Joseph K. 
Évaluation :
5

Everything was good. The staff was very informative, friendly and courteous

Daralyn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fabienne J. 
Évaluation :
4

Best service on the island.

jennifer D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell W. 
Évaluation :
5

This location is perfect. I have traveled 10 miles just to use this location based on their professionalism and dependability

Steven C. 
Évaluation :
3

I was trying to resolve a credit charge on my card 7 weeks after I rented the van. It took four people and 2 web sites and two days, and at least 4 different phone numbers, before I spoke to this women and got the matter resolve. All I wanted was an explanation of the charge.In the age of computers and this high tech society, I feel this was not handle approperatly at all. There has got to be a better way.

joseph P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas C. 
Évaluation :
5

I always come here for my rental needs. I get great prices and service.

cassandra G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mariusz C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven A. 
Évaluation :
1

THIS LOCATION HAS A BUNCH OF DRUNK PEOPLE SLEEPING IN THERE TRUCKS SO THAT THEY CAN WATCH THE PLACE FOR THE OWNER OVER NIGHT VANS AND TRUCKS SMELL LIKE CIGARETTES AND BEER PLUS STINKS FROM THE ODOR OF NON SHOWERING HOMELESS DRUNKS THEY HAVE A GUY RECEIVING THE RENTALS STATES THE VEHICLE IS CLEAN THEN THE OWNER OF STORE CALLS YOU AND CLAIMS ITS DIRTY SO THEY CAN CHARGE YOU CLEANING FEE I RENTED A VEHICLE UPON DRIVING OFF I HAD GUYS FALLING OFF FROM THE BACK OF THE TRUCK I MADE THE FIELD SUPERVISOR AWARE OF IT ONLY TO BE IGNORED AS THE OWNER STATED SHE LEFT ON VACATION AND THAT MY CONTRACT WOULD BE OPEN UNTIL SHE COMES BACK I DONT RECOMMEND ANYONE TO RENT AT THIS LOCATION UHAUL IS NOT THE BLAME THEY ARE A GREAT COMPANY AS I DONE BUISSNESS WITH THEM FOR ALOT OF YEARS BUT I WONT RECOMMEND ANYONE TO RENT AT 1881 FOREST AVE STATEN ISLAND NY

Javier V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WAHIDA A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Excellent service

adnan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caesar A. 
Évaluation :
5

Excellent customer service from Americo ....and the local dealer I am very satisfied with the service

Luis C. 
Évaluation :
5

Thanks, I am very happy be your customer.

viktor K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGEL B. 
Évaluation :
5

The staff was very friendly and helpful. Would recommend this location.

Keith C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haitham F. 
Évaluation :
1

This location was total chaos, it seemed to have only one true employee who was taking care of the line, answering phones, checking people in and out...all of it. We got an auto transport attached to our car here, and when we dropped off the transport at our one way destination the employee told us the auto transport was hooked up completely incorrectly and in fact was very unsafe. The men who were sitting outside that were helping get it hooked up were clearly drinking beer, and when we drove the car onto the transport at the location it completely came detached from the truck. Overall I would call this location totally dangerous and in need of some serious intervention.

Stephanie V. 
Évaluation :
4

Have some blankets included with the truck

Mark M. 
Évaluation :
5

Salesman is a great fellow down yo the earth and helped all the way . God bless him

Malik K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra A. 
Évaluation :
5

I will recommend my friends and family, thanks you are the best.

Viktor K. 
Évaluation :
5

Great people to do business with! Would always use them!

francis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda S. 
Évaluation :
5

Not much

Joseph K. 
Évaluation :
5

I enjoy the great service from this location.

Lateef K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armond C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gazmen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elazar R. 
Évaluation :
1

There's a pandemic at the moment and multiple people inside this location had no masks on.

ALYSSAANNE D. 
Évaluation :
5

I Love this location. The gentleman were very pleasant and made my experience easy and convenient. The items I had ordered were always available to me. I recommend this location.

LISANDRA M. 
Évaluation :
5

The agent i dealt with there was a pleasure, such a nice guy, helpful and very cheerful and appreciative. I have uhaul rental locations closer to me, but when i do need a rental again, i will be sure to go back to this location.

Anthony A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adebola O. 
Évaluation :
5

Very nice people I accidentally left over one hundred dollars worth of items In the truck they called me and held on to the items for me.

PAUL D. 
Évaluation :
4

It's so expensive for few hours in 1day 165$..

Zaida A. 
Évaluation :
5

Very friendly and communicated all info along with Necessary paperwork

MILLICENT A. 
Évaluation :
5

Treated a handle very well. And also I wasn't able to make my trip and they was able to help me out with no extra charge was great I recommend Staten Island U-Haul to anybody there great.......

James S. 
Évaluation :
5

They never have vans available

Floris R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan C. 
Évaluation :
5

Nice owner and nephew. Would definitely rent from here again !

stephen D. 
Évaluation :
5

Let people know that supplies are available at the shop instead of TJ online directing them to purchase and wait for delivery.

Luis G. 
Évaluation :
5

Discount for regular customers will helpful thanks

Derick O. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page