Évaluations des clients Happy Tires

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Happy Tires

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Katherine F. le

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The owner was very helpful and kind and getting the truck and returning it was very easy!!! Will definitely be renting from here again!

jorge C. le

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Great Customer Service.

Jimmy F. le

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Very friendly and helpful people!!

Lynda M. le

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Have the EXACT trailer that I reserved available. I reserved a 6x12 open utility trailer. All you had was a 6x12 BOX trailer. The inside space was 6 inches too short.... your your attendant me you don’t have the open trailers... WRONG! My friend rented one from you last weekend! We managed, but it was far more difficult than necessary.

Eugene M. le

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all personnel involved were helpful and professional

kIRK S. le

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Excellent

John T. le

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Le client n'a pas laissé de commentaire.

Diana B. le

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The gentleman was so helpful who helped us. I didn’t get get his name but he was a young fellow. The owner came out too. Will go back because of that

Marga O. le

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Le client n'a pas laissé de commentaire.

Marga O. le

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Le client n'a pas laissé de commentaire.

Dan T. le

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Le client n'a pas laissé de commentaire.

David N. le

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I was only given 12 blankets. Instead of the 24 I paid for. The gentleman said he annotated it on the contract but I don’t see it any where. I still paid for them. I only hope I am not charged to replace them.

Korey G. le

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Le client n'a pas laissé de commentaire.

Kimberly T. le

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I called to extend my rental for a one way rental with 54 miles included. I was told it was an additional $40/day. My husband inquired on return location and was told it made no difference. Now I'm being charged for mileage when on 193 miles. 54 miles/day should have been included per my contract. I plan to dispute these charges as your customer service people did not explain charges properly.

Michael R. le

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Had the truck for less then 6 hours because the dealer need it for another rental and still got charged over a 100$. They dont know enough English to speak to customers very well.

Jonathan D. le

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The location was easy to get in and out of and the staff and owner were very nice and helpful. I'll definitely be renting from them again.

David L. le

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Owner was nice and responsive. Truck was 3 plus gallons low on engine coolant, coolant light was on when I started the truck. Cab floor was dirty and owner agreed to clean it but I didn’t have time to wait after coolant was added. Truck shook while driving down the highway so bad I couldn’t locate cars in my side mirrors.

Ben H. le

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Juan was very professional and helpful. Very smooth process.

Terry M. le

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Le client n'a pas laissé de commentaire.

Alvin H. le

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Le client n'a pas laissé de commentaire.

Daniel T. le

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Le client n'a pas laissé de commentaire.

Glenda P. le

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Le client n'a pas laissé de commentaire.

Bradley H. le

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Fine for dropoff. Didn’t go inside. Small gravel lot.

HEATHER P. le

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Le client n'a pas laissé de commentaire.

Tiana R. le

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When I arrived at Happy Tire to pick up my trailer I reserved to move furniture from one location to another with two friends who are Hispanic (I am white), I felt as if I was being profiled and they did not really want to give me the trailer. The manager of the facility questioned me on where I was taking the trailer, wanted to know how long I would have it for, and expected two references for me to leave with the trailer. I made a reservation with my credit card for a trailer for six hours so I could move, and even purchased the insurance to protect my things and the trailer, but was left feeling as if this location was worried I would steal their trailer or use it to do something illegal. After this experience I doubt I will do any sort of business with another uhaul facility,

brandon H. le

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Le client n'a pas laissé de commentaire.

Johnny G. le

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Le client n'a pas laissé de commentaire.

Warren R. le

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Place was muddy, could not inspect truck due to slippery muddy conditions. Hard to understand vendor.

Erwin W. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Nothing bad about this location, the guy was nice and the truck was clean. On the other hand, the rental process with UHaul is a joke. I know I was there for 30 minutes. I had to basically repeat all of the information that was contained in the online reservation. I needed more reference contact information for UHaul (as a returning customer) than I needed for a recent auto loan. Technology is supposed to make life easier, but uploading pictures of drivers license, the odometer and fuel gauge with a weak cellular signal and then more pictures at the end, which I had to try to negotiate with a 3% charged phone. Bring a cigarette lighter charge adapter because the truck doesn't have a USB port to keep your phone charged. Additionally, UHaul only allowed 177 miles for this rental - it was 10 miles from the rental location to my home and 161 miles from home to our destination. After driving to lunch, refueling and the trip from storage location to drop-off, I was 18 miles over. How petty can the UHaul reservation system be? I understand not wanting unnecessary mileage on your vehicles, but "including" insufficient miles in the rental quote is deceptive pricing. I have two kids remaining in college, so I know there will be more moves to come - is this really the way UHaul expects to develop customer loyalty and grow/maintain their business?

Suanne F. le

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The website as well as the 1-800-go-uhaul did not have this locations actual inventory. I was told the trailer would not be available until 6:30pm and no other location in a 50 mile radius had one but this location had the trailer sitting there unused for 3 days! Super nice and helpful guys at Happy Tires. Call the location directly to find out the actual inventory.

Diane A. le

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Le client n'a pas laissé de commentaire.

Kevin D. le

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Very friendly. There was a problem back in the I-45 location with a reservation, however. You can call if you’d like to discuss.

tracy A. le

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Le client n'a pas laissé de commentaire.