Did not listen to my needs.Devyn Sxott B.
Trailer Rental & Towing in Tomball, TX at Happy Tires
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Tomball, TX 77375
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Service was great. Truck seems to have transmission issue and rear lights did not work. I figure rental company would check this before renting truck.Christian D.
Hve it filled to full. Very hard to do a small amount under 3/4 tank.Lisa C.
The pickup process was very difficult. I reserved a truck to pick up, but when I arrived, the location was closed. I called the location's phone number and they picked up but advised I had to call Uhaul to receive the code to get the keys from the after-hours box. I was then directed to my email to pick up the vehicle via the electronic log-in process. It took 30 minutes to complete the process, including having the agent call one of my contacts to ensure I was who I said I was. The phone numbers I entered into the website for my contacts was rejected by the website and it was difficult on the person who was helping me on the website. It was very difficult and frustrating. The pickup process needs to be worked on and communicated more effectively. I would not recommend anyone use Uhaul with the current system.Scott C.
The truck was riddled with dents and large scratches, but the inside was clean. When we dropped it off at exactly where the tank was at pickup, the guy said we're going to be charged for gas because it's not full. He said that's â€œU-Haul's rulesâ€. I happened to take a picture of the tank level before we left and he backed off of that statement after I showed it to him and told him he can tell U-Haul what he wants, but we have proof of how much gas was already in there.Ty E.
The truck was an hour and a half late for pick up and I was guaranteed a truck at 11am. Didn't actually get it until 1pm. I am pissed off and will never rent again. I paid full price and had the truck less than 5 hours. Needless to say I will tell all my friends to find someone with a trailer before they rent a damn uhaul.Nicholas E.
Have better signage outside. It was a bit difficult to find if it wasn't for the uhaul trucks parked right next to it otherwise I wouldn't have passed it up.!!!Carlos M.
The owner of the business deceived me and told me I could bring the truck back at 8pm without paying for an additional day, then he called me the day of and HASSLED me and told me I had to bring it back because another customer needed it, even though we mutually agreed on an 8pm drop off without an additional day charge because I told him up front. Then, when I picked up the truck, it was missing almost 1/4 a gallon of gas, which is fine, HOWEVER, when I dropped the truck off with a FULL tank of gas, he charged me for 2 gallons of gas! I would never recommend this place again. I also looked up the shop he's listed out of (Happy Tired Houston) and he has some terrible reviews. Literally would not ever recommend him again. He's a stealing, deceiving person.Meggan M.
The Uhaul system was not working properly and took me about 30 minutes to be able to signe the contract. Very friendly service at happy tires.JUAN PABLO B.
The only issue I had was when I talked to your rep at your contact number. I was trying to find out about the drop off place and the first place was closed and not set up for 24 hour drop off. I had to take the truck to a different location which was way out of the way. I couldn't find it had to call back finally got to the place to drop off the truck. That put me a few miles over and cost me over 15.00 which wasn't my fault. That's my only issue.pam C.
Happy Tires was nice and friendly. Truck was fine and I felt they were nice for the rental although I think we had a miscommunication on the length of the rental time (2days instead of 1 day) initially. But after they called we got it straight. I'd certainly use them again, plus it was easy to get in and out from their location (and get gas before returning).Daniel A.
Vehicle is all banged up on exterior with scrapes, dents, and patches. Interior had taped up seats, holes in seats and had muddy floors. Overall far inferior to other truck rental companies I have used.Bradley K.
Don't have U-haul dealers who store their trailers in muddy lots and have no one there to assist with getting the trailer and hooking it up. Service was so poor at 2521 FM 2920 in Tomball, TX that I left to find a trailer elsewhere. I find it difficult to believe you have them as a dealer.Robert B.
Pickup was reasonably quick but the single employee was trying to help me and customers at the tire shop.John C.
Have a better and cleaner place, person taking care should be focus on one thing at a time not be multi tasking. Truck needs a major wheel alignment.Aziz Z.
Juan handled my business like a pro. I'm coming back next time a need a rental.David H.
I was not happy with the trailer when I got to my first stop for the night. I opened the door of the trailer to find that it leaked water! I notified uhaul right away.Christen E.
Everyone was so helpful, I'll be renting at that location again.Oscar M.
The owner was very helpful and kind and getting the truck and returning it was very easy!!! Will definitely be renting from here again!Katherine F.
Great Customer Service.jorge C.
Very friendly and helpful people!!Jimmy F.
Have the EXACT trailer that I reserved available. I reserved a 6x12 open utility trailer. All you had was a 6x12 BOX trailer. The inside space was 6 inches too short.... your your attendant me you don't have the open trailers... WRONG! My friend rented one from you last weekend! We managed, but it was far more difficult than necessary.Lynda M.
all personnel involved were helpful and professionalEugene M.