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The only thing negative I can say is the tires didn't have good traction, they would spin in the snow. But it really wasn't a big deal. All the main roads were clear, it was just when I was backing into a driveway that the wheels spun. But the U-Haul ran very good and was very clean and maintained. I would definitely do business there again ðŸ˜
I did not receive the dollies I preordered and due to that I twisted my knee and my fiance pulled his back
My experience went very well. Very pleased.
Have someone available on a Saturday
Only problem I had was with the uhaul app being slow and continuously losing connection.
Improve web site,could only get so far then it was freeze up,it sent me to 2 different locations,A1rental and they had no record on their computer of my rental! Tryed multipal x to complete. Rental app.as I was standing in Harisson automotive parking lot it sa I'd I wasn't there once again I had to try to finish app3x before it wd let me in.1 wrong click n I had to start all over and put all my info in again at least 4x biggest pain in the ass I ever dealt with! I was to pick truck up at 8:00 did not leave lot until11:00!
Took almost two hours. u haul site would not work. Had to do over a phone with rep. when dropping off trailer was not in computer under name or phone . took 45 minutes to find trailer. not goof
service was very good
