Le client n'a pas laissé de commentaire.Garry S.
Customer Reviews for Henna Resale Shop
(U-Haul Neighborhood Dealer)
Pour nous contacter
Diboll, TX 75941
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - ven : 10h am à 5h pm
- Sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The young woman who met me at the location was very friendly and professional and assisted me with everything I needed. It was a great help in the situation I was in that they were open for pickup about 3 hours later than the other locations in the area. Excellent experience.Steve H.
Le client n'a pas laissé de commentaire.Ariel P.
Trailer lights did not work and tried four times to go and get fixed on trip to fort pierce and finally found one open and he worked on the electrical for over 11/2 hours and got lights but no turn indicators or stop lights and this was out side of Mobil and the person advised the trailer had to have new wiring in the old trailer. This delayed our trip four hours and some composition should be considered and would like to have u-haul response â€"Jerry hill 216 Westchester Street, Lufkin, Texas 75901 (936,68-2815)jerry H.
Le client n'a pas laissé de commentaire.Rex B.
Le client n'a pas laissé de commentaire.Shadariona R.
All transactions went well. I definitely recommend and will be using this location if I ever need to.CARLOS O.
Le client n'a pas laissé de commentaire.Christian A.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.Mike R.
The truck was a pick up for after hours. First they had the incorrect truck out. Thank God they answered the phone. Then they gave me a 26ft raggedy truck. Fuel cap light on and check engine light on once we called back they to ask would they bring a truck without the light on the truck was jerkying and pulling terribleness. They informed me to call roadside assistance who never answered this is a very unprofessional company and if I was U haul I would pull my trucks terrible service and trucks raggedyDeanna B.
My experience was great! I never knew there even was mobile check in .so it made it even more convenient that I was able to rent a truck in a sunday.thanks for that!Angela D.
Have an alternative way to check the equipment in after hours if Location sharing is not working right.Chad P.
Le client n'a pas laissé de commentaire.Rogelio P.
Le client n'a pas laissé de commentaire.JIMMYFARRELLJR K.
Le client n'a pas laissé de commentaire.Gerald M.
Le client n'a pas laissé de commentaire.Adam T.
Le client n'a pas laissé de commentaire.Melissa P.
Not a thingnannie H.
Le client n'a pas laissé de commentaire.CINDY RENEE C.
This location was good. However the overall rental process sucked. I reserved a truck two weeks in advance. The day I am to pick up the location had no truck for me not any other truck. Called U-Haul directly and was given another location to pick up a truck. Drove half hour to that location. No truck available there either. Again called U-Haul directly. Was given yet another location for a truck which was not the size we needed but had to have one so this size was a complete overkill on size and gas. Drove another 45 minutes to pick this truck up. If I ever need a truck again in the future I will be looking for a different company first.Sandi C.
Very nice people,marco C.
Again overcharged and no resolve through Uhaul.com total overcharges are well over $100! Not at all pleased with overall customer serviceNICOLE D.
The location was fine but the app for U-Haul is the biggest piece of s*** I've ever seen and does not work when you need it to at all.STEFANIE GAIL G.
It had no signs of life, very little signage, and didn't feel well kept. I was desperate to get a trailer and there it was in the grass, if I wasn't I would have left. She was very nice on the phone and the equipment worked perfectly and transacted all through the phone. She was fast and prompt.Shawn W.
Le client n'a pas laissé de commentaire.JAMARAI H.
Le client n'a pas laissé de commentaire.Trenton H.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Matthew K.
Need better curb appealDarryl S.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.Gloria M.
Excellent dealer - helped us out on Saturday!Linda S.
Le client n'a pas laissé de commentaire.Dwayne D.
Le client n'a pas laissé de commentaire.Dorsey T.
Le client n'a pas laissé de commentaire.JERRY B.
Le client n'a pas laissé de commentaire.CHRISTOPHER O.
Open earlierREGINA D.
Le client n'a pas laissé de commentaire.Ray W.
Came here several times to rent equipment very helpful and friendly people thank you again !Ahmad A.
Nothing you guys are awesome keep up the good workShevasitti F.
I recommend this place good customer service and great equipmentHerman H.
Le client n'a pas laissé de commentaire.Max V.
Thank you ! For you help Christian <3Anita M.
Mrs Christian is very helpful and kind was doing her best to make a quick process we definitely will be coming back!John R.
Le client n'a pas laissé de commentaire.alma J.
The trucks were clean and ran perfect. Plenty of power. No problems at allGustavo A.
Le client n'a pas laissé de commentaire.BARBARA J.
The location itself was fine however I was unhappy with uhaul for not having a closer location. When I originally made the reservation they had one in town then the day before they called and said they didn't and I'd have to to this location to pick it up. I asked her if this would change the price she said it would not. However it most certainly did up the price! I am not happy about thisHeather B.
Le client n'a pas laissé de commentaire.Lorrie C.
This location was very helpful in my move they are kind and hands on easy process thanks Christian.Ahmad A.
Location showed to be open but no one was there to assist. Had to open the gates to return unitRobert M.
The truck and trailer was not at order location although ordered days ahead of time. The location I was sent to is a trashy place, selling garage sale stuff by the bag. The lady did not have a computer - only a tablet. She could not access her site while her kids were playing loud video games right next to us - probably taking all the WiFi wand with. She said she could try from her phone but could not find it. She finally called someone. I had already checked in online. The website had all my information yet that person wanted to recreate a NEW order - asking me to repeat everything . It took me 2 hours to leave with a truck! But then, I asked if I could leave my car on the lawn and come back with the truck full to attach the trailer with my car on it. She said yes. Her business is open until 5:00 pm . When I came back at 2:30 pm. The curtain were closed . I looked around and she poked her head saying I did not want her help in the morning now I had to call customer service! She argued with me - very very rude lady. She even tried to close the door on my foot. At that point I was already late to my destination where movers were waiting for me. I decided to leave with the truck and called a friend to come get my car. He showed up at 4:30 pm. She had my car towed although it was still opened for business as if it was an abandoned vÃ©hicule!!! She refused to finalize the transaction and assist in making sure the trailer was well attached to the truck although I had already paid for it. She called the police and lied to the police to cover herself. I was now without my own car and called U-Haul to change the one way to around trip . I request at no additional cost since my predicament was caused by the wrong doing of your agent. I was asked to wait till the regional manager call me. Well, it never happened on Sunday nor Monday until 5:00 pm. By then, I had taken upon myself to return the truck to the original place of order. He refunded the trailer that was never delivered to me but he was so biased to defend the unacceptable customer service I received and the substandard technology to process an order. The U-haul experience was a very very bad one. I want someone to call me back . I want to know if the space used to store U-Haul truck is rented space by U-Haul and therefore a place of business during business hours where customers who entered into a rental contract with U-Haul can Legitimately expect that their vÃ©hicule are safe from being towed like an abandoned vÃ©hicule. She showed me were to park my car until I get the trailer. I was invited by her to park my car on that spot where U-Haul equipment is stored.muriel D.
The trailer scheduled was in poor condition, brake-blinker-marker lights would not work. The attendant was helpful in getting us an upgrade into a safe trailer. You need some type of safety checks before allowing rentals, better servicing.James K.
Le client n'a pas laissé de commentaire.ronnie O.
Le client n'a pas laissé de commentaire.Pamela B.
Le client n'a pas laissé de commentaire.Javier S.
Le client n'a pas laissé de commentaire.Matthew E.
Great Service ! Very kind helpful young lady was fast and everything work out for me and my familyRobert B.
I am very satisfied with the service i will be using them again. It's a plus renting from them it's a resale shop got couple of nice items Thank Y'all for the help of moving my truckBRIAN N.
Christian was very helpful and fast I pull in to drop off trailer and she was ready I was out in 5 minutes thank you so much I do recommend this place if I could rate a 10 I would !Steve B.
On the positive side, the owners were very helpful in getting the trailer I rented hitched up, and in getting my vehicle out and in to the parking area. On the negative... owner asked if I could have the trailer back by a certain time. When I said I would try but might be a little later, she said it would be ok because she was on site 24 hrs. Never did she say she was entering it as a local rental and I would have to pay DOUBLE if I was an hour later than the time she asked me to return. I just thought she wanted me to return before closing time for her store. Had I known what she was doing, I would have either asked for a longer rental window OR tried a lot harder to get back on time.Cindy T.
Was to get an dolly's got there did not have one i had to move trailer around to get to the one i rented there was a car in the way that I was told was some one that rented a truck and today when i dropped off the trailer the lady that works there was putting her kids in it to leave will never use them again and i have already had friends go to another uhaulLeonard D.
Le client n'a pas laissé de commentaire.Ginger H.
I ended up at this location. The rental was done on a cell phone.I was suppose to get a truck in Nacogdoches but at 830 am I got s call saying our truck had been returned to a diff drop off so there was no truck for us. Our pick up was 10 am. Now I was told someone tried to call us the day before. No message was left. We had to drive 30 miles out of town to pick up another truck. Delayed our move several hours. The apartment we moved from over looks the rental facility there were 4 trucks sitting in their parking lot all day long! But not our truck?!Joalice S.