Évaluations des clients Hoffman's Outdoor Power and Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Hoffman's Outdoor Power and Repair

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John C. le

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Le client n'a pas laissé de commentaire.

ELIJAH S. le

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Worthwhile experience, but there were hidden fees/costs that were not mentioned until I picked up the truck (environmental fee/insurance/rental tax/ PA motor vehicle rental fee) and significantly increased the price of the rental. I’m sure the extra fees were covered, legally under the fine print at the bottom of the website in small print, but it was misleading nonetheless.

RICHARD J. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

Patricia G. le

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Traveled 1 1/2 hours to pick up the uhaul truck. Everyone was very accommodating.....just no trucks in my local area.

Mike M. le

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Le client n'a pas laissé de commentaire.

zina S. le

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Keep up the kind friendly service.

Mark L. le

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Our experience here was fantastic. We could not get the 24/7 thing to work and Mr. Hoffman came over (on his day off) and helped us out. He even gave us directions to get back to the highway quicker. He was friendly, professional and very easy to work with.

CHARLES N. le

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Le client n'a pas laissé de commentaire.

Norman Y. le

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Le client n'a pas laissé de commentaire.

MIA B. le

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Le client n'a pas laissé de commentaire.

KAYLEE V. le

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Had many issues with computer and knowledge had to call multiple people for help. Didn’t explain things I knew from previous uhaul rentals to read through details etc before signing. Also charged me $100 deposit even tho I paid with card. Will tell friends to avoid this place.

nicole C. le

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none

Christina B. le

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There is nothing to improve. The process was quick, easy, online for most of it. Was not in the store for very long. The sales rep went over the truck, and even threw in an extra blanket. Everyone was very friendly.

Ryan W. le

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Le client n'a pas laissé de commentaire.

Thomas P. le

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Being a new site, they are still learning. No problems noted, just an observation!

Amanda S. le

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Le client n'a pas laissé de commentaire.

Ken K. le

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Le client n'a pas laissé de commentaire.

EXCEPTIONAL M. le

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Le client n'a pas laissé de commentaire.

Norman Y. le

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Le client n'a pas laissé de commentaire.

jason K. le

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Le client n'a pas laissé de commentaire.

Micheal W. le

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They were awesome! There ended up being a major snowstorm causing our plans to change abruptly...and they did everything to help make things easier for us!

MIKE C. le

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Le client n'a pas laissé de commentaire.

WANDA D. le

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Le client n'a pas laissé de commentaire.

jeffrey K. le

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They were closed.

RACHEL P. le

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This was the best service I had ever had at a truck/car rental facility until it was matched by the one I dropped the truck off at. Very Very Excellent Service!!!!! The man was very professional, thoughtful, nice, and helpful! Took stress away.

Michael V. le

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Great customer service. Easy in/ out from road. Better than some to drop a trailer. Thank you.

MARK S. le

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Le client n'a pas laissé de commentaire.

JAMALL M. le

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Good job

KENYAE R. le

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Le client n'a pas laissé de commentaire.

trey T. le

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Awesome service!

MANDY T. le

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Le client n'a pas laissé de commentaire.

CHELSEY H. le

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Le client n'a pas laissé de commentaire.

GRANT J. le

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Le client n'a pas laissé de commentaire.

PAMELA M. le

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Need better communication betwwen the customer and operator.

MARIE W. le

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Very friendly and extremely helpful! The customer service was extraordinary!

RAIMUND P. le

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Le client n'a pas laissé de commentaire.

MICHAEL GAVEN S. le

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The gentleman at this location is super professional. He was prompt and ready for my transaction as soon as I walked in the door. I can appreciate this so much as I own a service business. He is an asset for that location.

JACK W. le

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Le client n'a pas laissé de commentaire.

JOSH C. le

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The person at this location was very helpful.

ROBERT P. le

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Le client n'a pas laissé de commentaire.

Steven M. le

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Le client n'a pas laissé de commentaire.

MICHAEL C. le

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happy with service

MIKE H. le

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Le client n'a pas laissé de commentaire.

MARY E. le

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great customer service

BRUCE K. le

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Chip was very friendly and easy to work with. No problems with the truck. Good experience. Thanks!

LINDA H. le

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Le client n'a pas laissé de commentaire.

LINDA H. le

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Le client n'a pas laissé de commentaire.

Roland B. le

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Le client n'a pas laissé de commentaire.

JAMES S. le

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Our time for pickup was 9 am no one was at this location till after 10 am

TAMMERA L. le

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Have my information when I arrive and not say there closed!!

Michelle L. le

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The location was suppose to be open til 6pm; however they closed early. I was thus charged for 2 days instead of one. The next day when I called to see what happened he said they always close at 4 but never changed the sign. If I had known this I would have changed my moving plans. It was very inconvenient. My last move was with Penske and went much smoother.

sarai B. le

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Le client n'a pas laissé de commentaire.

robert N. le

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Excellent Friendly Service!

Earlaine B. le

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They were great to work with and I was very pleased with the customer service! Would recommend to anyone!

KAYLA J. le

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When I got there at 11:00 the door was locked and it just had hand written phone numbers on the door to call, but the man working there arrived a few minutes later and was very knowledgeable and efficient once things got going.

steven H. le

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Moving truck was very clean and in great condition. The appearance of the location was not great. We only came to this location because the other rental company nearby looked much worse.

MATTHEW M. le

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Le client n'a pas laissé de commentaire.

RACHEL F. le

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Le client n'a pas laissé de commentaire.

COLLIN R. le

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These guys were so friendly and helpful and I loved the feel of the entire office, mreally welcoming. I'vevmoved a ton and have always used Uhaul, the was the BEST experience yet!

Eric S. le

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Le client n'a pas laissé de commentaire.

Scott D. le

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Easy to find and drop off, friendly.

IAN P. le

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Uhaul changed my pickup site the night before to a new location that didn't open at 8am (as pickup was scheduled). I had quite the fiasco bouncing to another site that also wasn't open. I was upgraded to a larger truck that I didn't need and cost more in gas to drive. Additionally my order for blankets was dropped in the transfer. At this point I had lost an hour of time and I had a strict timeline that involved paid movers standing around at the loading site, and a 7am flight the next day. The Uhaul site operator was super helpful, quick and understanding and while he had no Uhaul blankets to give, he let me use his personal ones free of charge. The "Moving Helpers" were also good. Luckily it was just a small job of heavy furnature, my friend was flexible and at the end of the day everything worked out. It was just quite a rough start to a tight window of opportunity to move. I have used Uhaul before.

Rodger M. le

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Le client n'a pas laissé de commentaire.

LOUAY K. le

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hope all the people using U-Haul.

COUTTENY T. le

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Le client n'a pas laissé de commentaire.

lisa M. le

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Le client n'a pas laissé de commentaire.

SHALYNN M. le

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This is not the location I scheduled a pick up for. The actual location that I did have scheduled was closed when I got there. No one would answer the phone and all the doors were locked. Not happy with the service at all.

Debbie M. le

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Le client n'a pas laissé de commentaire.

RYAN T. le

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Customer representative was friendly. Location was not convenient. Gas was too low to get back to our loading destination.

CHASITY S. le

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Le client n'a pas laissé de commentaire.

SANDRA D. le

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will never use uhaul again the agent was very abusive and called three or four times a day harassing me as to when I was returning.i will pay extra and go to another company from today on.

BENJAMIN H. le

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Le client n'a pas laissé de commentaire.

MICHELLE S. le

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Le client n'a pas laissé de commentaire.

John B. le

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The truck I received broke down after driving it 6-miles max. The run around I got thereafter was horrific. BAD VERY BAD CUSTOMER RELATIONSHIP BY ALL!!!

robert T. le

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Le client n'a pas laissé de commentaire.

DOUGLAS D. le

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Le client n'a pas laissé de commentaire.

GERALD H. le

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Excellent customer care. Very helpful and friendly.

RADHI M. le

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Le client n'a pas laissé de commentaire.

AMANDA L. le

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Le client n'a pas laissé de commentaire.

DANIELS L. le

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Le client n'a pas laissé de commentaire.

PATRICIA F. le

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The only problem we had was after we settled on a larger vehicle than we needed just so we could pick it up nearby, I received a message that we would have to drive across town. When we said that was unacceptable, they offered an even larger truck at a slightly higher rate. The LEAST they could have done is give us the larger truck at the SAME rate after promising it to us. When we got there the truck they had originally planned to rent us was there and we got it at the original price. Thank God we did not pay for all the extra gas to go across town and pick that up.

TERESA S. le

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Le client n'a pas laissé de commentaire.

jason C. le

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I had an on-line chat w/ someone to change my pick up time from 1200 to 1030 a.m. and although it was put in the notes, it was never trsfd to the order, so my 14 ft truck was not there when I arrived at 10:40, so I had to settle for a 10 ft. truck, and had to make three trips instead of 1. I feel like you should have waived the gas charge due to this. I was given the .79 rate instead of the .99, which didn't help cause my mileage wasn't high anyway. It was alot more time and hassle to make three trips, and I had to pay the gas for those 3 trips and my movers for a longer period of time. Registering on line did no good either because the information had not been transferred into the records at the point of pick up and I had to provide all the same info again. My time is valuable. I think your computer system is poorly lacking. My contact person was nice at pick up point, but not much consolation due to all of the trouble.

Ashish P. le

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Le client n'a pas laissé de commentaire.

ASHLEY P. le

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Need to have a better form of communication.

KENDRA D. le

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Don't lie to your customers

CHERYL K. le

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I had an eight a.m. pick up time and no one even showed at the location until 8:30. Because of getting the store open and check in this put my schedule almost an hour behind. I had family that came from Cookeville TN to help and friends who were waiting and on a time limit. I was furious, however we did part friendly but i will not use that location again.

MELISSA J. le

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Le client n'a pas laissé de commentaire.

BRADLEY M. le

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it was a great experience and i plan to rent there again soon.

Aaron R. le

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make your signs more visible

CHARLIE J. le

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No complaints about this site, but dissatisfied with U-Haul website reservation process. Reserved 4pm to next day on website. Then when confirming with the Site, they had reservation for noon to 6pm same day. We had to adjust our use/rental time to get the truck we needed.

BRIAN M. le

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Staff was excellent and reassuring. Great to do business with. Would do it again if I needed a truck and would use this location over and over again. Highly recommend.

DAVID A. le

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Le client n'a pas laissé de commentaire.

LOUIE K. le

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Thanks for your help

MATTHEW R. le

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Le client n'a pas laissé de commentaire.

STEVE R. le

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Why the charge for using a credit card? I saw nothing that told me this nor did anyone tell me.

MARCUS M. le

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Very helpful when called about late night drop.

BRIAN C. le

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Le client n'a pas laissé de commentaire.

CHRISTYNA F. le

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Le client n'a pas laissé de commentaire.