Great service Friendly people
Randall V.
Customer Reviews for Home Satellite Center LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Just dropped off my trailer here. They sent me my receipt within a half hour of opening, so good response.
James A.Loved Ron's good humor
TOM H.It was perfect everything went smoothly great people couldn't ask for better help
Jennifer G.Showed me where the passenger seat belts were hidden. Nice guy!
Clinton S.Friendly, knowledgeable and very helpful.
Joe M.They were easy to work with and very helpful.
Jaden B.The online truck pickup is not very user friendly
Randy A.Ron is a great guy to work with. I had already been there several times for boxes and wrapping paper. He explained the whole process of renting the truck very well. I would definitely recommend him!!!
rita B.nice service
patrick H.We were charged double and the uhaul was filthy
briana S.The gentleman was very friendly, helpful and courteous. HIGHLY recommend Home Satellite Center.
joe M.Better location
Doua L.Easy to find and drop off trailer to.
Thomas Y.Nothing. He was fast, knowledgeable, and helpful. A suggestion: the trailer tongues are very heavy and hard to get off the hitch. Maybe recommend the customer bring a jack to assist. I'll be doing that next time.
Kristin W.Always amazing service. This is probably the fourth or fifth time in a year I have used his location. Every time is a pleasure! Merci.
SAMUEL M.Ron was so helpful and accommodating! Great experience!
Stacey S.At the drop off location there should be a sign on the office door indicating where the key drop box is.
KARISSA G.The owner of this site was so very helpful and patient since we could not make up our minds of what we needed and when. Just keep doing what you are doing. No need to change anything for the next customer. Great experience!
mike S.Guy was strange and somewhat of a cocky asshole and the place was cluttered. Truck was freezing cold and cab was not the cleanest.
Erika W.This particular truck had a bad driver side wiper blade. It should be replaced.
David D.I came during normal business hours and no one was there so ended up having to do an "after hours" drop off.
Kylun S.Contact less pick-up, far from efficient as video indicates that I would end to upload a picture with odometer, which didn't happen. So I called U-Haul customer Service to find out the training video is outdated, odometer reading was in contract. Wasted nearly 1 hour picking up a vehicle, which we had planned to have only one say to avoid "contactless." So we "had" the vehicle for less than 5 hours & paid for 48 hours.
Lori N.very informative and friendly
Tammie W.Everything went smoothly! Thanks for everything!
Lucas W.Everything was good! Thanks!
jeanne M.The self service pick up was a nightmare. We had to make a 90 minute round trip to get the truck and it took an hour an 10 minutes to get the key, and that was with help from chat. It was, without exception, the worst Uhaul experience we have ever had or hope to have. It made an already stressful weekend so much worse.
Bret B.The only thing that I've sent me was they wanted you to take a picture of the odometer and to track where it was at but I could not do that before I picked up the truck nor after because there were lights on in the vehicle and the service tire pressure light also which made it unable to see the mileage number
Sheleah G.Small parking lot, difficult if you have a larger truck.Otherwise ok, thank you.
Nathan B.We just dropped the truck off and they checked it in Ihe next day and sent us a receipt.
JOHN S.fine; no suggestions
Melisa C.Ron was wonderful! He explained everything thoroughly and answered all my questions. We had successful move because of Ron's help!
Margaret W.The auburndale uhaul place never charged for mileage. But this one the marshfield did. Disappointed. Way to expensive.
Jeremy C.Trailer was ready on time as promised. Thank you A+
Kevin C.I was a little late returning the truck by misunderstanding and they didn't charge me for it. Merci!
Chad M.1st time using no contacts check in and it was awesome
KATHERINE K.I am so impressed with how nice the U- haul trucks are and how neat it was to just do the whole pick up and drop off process on my phone as well!! The truck made moving so easy , with the ramp , handles ,ect , along with the secure feeling of nothing is going to fall off going down the road ect , when suing a normal pick up truck and trailer . We have have to move our stuff one more time once our house closes the end of August , and I will be back as a return customer :) Thank you for the ability to make such a big project, easier .. Lisa
Lisa B.Staff is extremely friendly and went over all instructions prior to use.
AMANDA D.Couldn't find drop off box
Sheila P.all good
Harlan A.Don't charge them way more than usual?? VERY unhappy with Uhaul. I was only supposed to be charged $292 for my travels and then some additional mileage afterwards. They tried to charge me an ADDITIONAL $320 ON TOP OF the $292 I ALREADY paid. Why?! I was told someone was supposed to contact me because I did NOT agree with the charges and nobody ever got ahold of me. Piss poor job if you ask me and NOT worth it.
Jordyn S.The trailer lights would not work and I called the roadside service number. I was on hold for over 15 minutes and finally hung up and got my own mechanic to check it out. The guy at Home Satellite Center is great and very helpful (and friendly).
Daniel C.This location is too small to be used for drop off especially when they are only open till 10am on Saturday so it's after hours and you cannot park the truck in the gate. The lot was full and not sure where we were suppose to park the truck.
Tanner H.Nothing. Drop off was great.
Adam K.Was not full of gas when i got the truck
Mark S.