Le client n'a pas laissé de commentaire.chad M.
Customer Reviews for Hultz Rentals And Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Quincy, IL 62301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Mr Hultz was very responsive to phone calls and helpful in getting trailer hooked up!Susan G.
Le client n'a pas laissé de commentaire.Pat S.
Mr Hultz returned my calls in timely fashion and was very helpful with the equipment and all our questions. We would definitely use his uhaul service again. Thanks Mr Hultz.Benjamin M.
The gentleman at the rental place was very nice but he had a bunch of issues with accessing my reservation and couldn't get our contract to print. It felt like the process took a long time because he wasn't really sure how to work his computer. As for the equipment, my tire had a blow-out on the highway that was quite scary. But I was really impressed with the roadside assistance.JANE G.
The website kept timing out when we were doing the return so that was frustrating but everything else was great!Dylan A.
I had a great experience. The man took time from his personal errands to come help and worked with me when I needed a little extra time.Stephanie B.
Give a uhaul trailer in good conditionJessica M.
Le client n'a pas laissé de commentaire.Steve L.
Le client n'a pas laissé de commentaire.Rachael S.
Le client n'a pas laissé de commentaire.Immanuel S.
Everything was great their was a small hole in roof of truck it did not leak. I am very pleased with the place I rented the uhaul from.Robin M.
Le client n'a pas laissé de commentaire.eric S.
very easy to locateEmily L.
Le client n'a pas laissé de commentaire.karen C.
The location and service was fine no issues there. The vehicle itself had nearly bald tires. Which I discovered after barely going 40 mph and the whole cab was shaking. I highly recommend checking the tires before taking a vehicle. Very unsafe to drive.Jerod H.
Get people who actually know wtf they are doingRobert H.
Make sure truck is road worthy when custumer picks it upKenneth B.
Roadside assist took almost 5 hours to arrive in 30-35 degree weather, cost me an additional day, truck wouldn't start the next day, second roadside assist, Uhaul charged me for the full amount even though I marked I did not agree with the charges, i have contacted customer care and gotten no response.Beau V.
Le client n'a pas laissé de commentaire.Rigo C.
Le client n'a pas laissé de commentaire.Dave L.
Le client n'a pas laissé de commentaire.LESLIE H.
Le client n'a pas laissé de commentaire.MARY R.
Le client n'a pas laissé de commentaire.debbie M.
The app wasn't working properly for the pick up and returnâ€¦..thankfully the manager was there when I was picking up, but I had to call him when I was dropping off. It all worked out, in the end.Trisha M.
Le client n'a pas laissé de commentaire.Charles P.
Continue as you are.andrew L.
Le client n'a pas laissé de commentaire.Stephanie D.
Gas gauge was just under 1/4 tank when we picked up truck. When we returned the truck is was Above 1/4 tank. Still got charged 2 gallons of gas at $4,5 a gallon. Have a better check of gasoline.melisa H.
Le client n'a pas laissé de commentaire.CANDACE W.
Le client n'a pas laissé de commentaire.Josh W.
The owner of this location was extremely kind and helpful!Chase R.
Le client n'a pas laissé de commentaire.Dennis L.
Le client n'a pas laissé de commentaire.Dennis L.
U haul company kept messaging, they wanted truck back asap for next customer, we could only go as fast as contract unloaders.Ray D.
Trailer was clean and manager was great. However, trailer latch and mechanism was rusty and consequently did not allow the door to be closed. We had to strap articles inside and go with the door open.Carl C.
This location is closer to me then the others since one lication were close down. Would be nice I have known this location even existed. Also, have more trucks or vans would be nice.Larry B.
Le client n'a pas laissé de commentaire.William T.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Andrea M.
Owner was VERY rude and wasn't even at the U Haul location when I came to check in. After waiting 20 minutes I walked into a shed-like building that was used as an office and look for my keys! The office was unlocked with everything just sitting there, very unprofessional and unsafe!! The truck was filthy inside and out. I will never use this location again!!stephanie T.
Trucks could use better shocks! Hultz was awesome will recommend him to everyone.dean W.
Le client n'a pas laissé de commentaire.Isaiah W.
AFTER HAVING MY RESERVATION TRANSFERRED TWICE, THIS THIRD LOCATION IS WHERE WE ENDED UP. STARTING RESERVATION AN HOUR LATE DIDNT HELP AND THE OVER BEARING, CANTAKEROUS AND OUTRIGHT RUDE OWNER IS FAR AND AWAY THE WORST EXPERIENCE WE HAVE HAD IN USING UHAUL FOR DECADES. NOT ONLY DID HE LEAVE THE PREMISES DURING OUR HOOKUP, HE THEN THREATENED TO CALL THE POLICE AND INSINUATE WE WERE STEALING A TRAILER DUE TO HIS OWN NEGLIGENCE. THANKFULLY THE REGIONAL MANAGER STEPPED IN TO DEESCALATE THE ISSUE. THE FINAL BONUS TO THIS WAS THE OWNER THEN TACKED ANOTHER ENTIRE RENTAL DAY TO OUR CHARGES.Patrick T.
Le client n'a pas laissé de commentaire.Brian E.
Le client n'a pas laissé de commentaire.JESSE H.
Le client n'a pas laissé de commentaire.Gabrielle D.
Le client n'a pas laissé de commentaire.linda Q.
Le client n'a pas laissé de commentaire.stephen G.
Le client n'a pas laissé de commentaire.Edward R.
Le client n'a pas laissé de commentaire.amy T.
Ease of the after hours drop off made dropping the truck off on a Sunday afternoon extremely convenient.Stacy D.
Le client n'a pas laissé de commentaire.Janet I.
Owner was rude & disrespectfulamanda H.
Le client n'a pas laissé de commentaire.JACK I.
My online reservation stated to pick up at Cane's automotive. The vehicle was not there, and we had to go to a different location to pick it up.Jeremy A.
The app is awful; constantly locks up and requires a force quit when trying to run through a return.Alex C.
Le client n'a pas laissé de commentaire.Mike M.
I took the trailer back after the place closed and was charged another day....i only got it the day before cause they didn't open at 7 am...charles H.
Nice big lot to park inBradley S.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.Priscilla M.
Outstanding experienceDREW B.
Le client n'a pas laissé de commentaire.Norma R.
Le client n'a pas laissé de commentaire.Larry S.
Le client n'a pas laissé de commentaire.Amy P.
Everything was great.carol R.
The place looks creepy when closed. All the extra taking and sending pictures just to check out is a pain in the butt. Technology is supposed to make the process quick and easy. You are not there yet.Terry M.
Le client n'a pas laissé de commentaire.Chris P.
Le client n'a pas laissé de commentaire.John H.
Mr. Hultz came in on a Saturday to get my rental, thank you for the extra effort.michael S.
Le client n'a pas laissé de commentaire.Frank L.
Le client n'a pas laissé de commentaire.lori H.
Le client n'a pas laissé de commentaire.LARRY S.
Mr. Hultz was very helpful, His location was actually closed, but U-Haul.com did not tell me this, so he came in and opened up just so I could pick up my trailer.Bill G.
Le client n'a pas laissé de commentaire.lynnette B.
The light switch was defective and fell out of the dash while I was driving and the truck was infested with cockroaches! Now I have the roaches in my new home. Apparently the gentleman at the hultz auto Care did not get them all out of the back of the truck when he said he'd take care of it because they were in all my furniture and boxes. I'm very very disappointed with the results of my rental experience and I'm yet to receive any feedback from your company. I sent an email yesterday.lisa C.
Very friendly, helpful, and caring people. Asked questions and asked if I had questions. They took time to make sure I was connected to the trailer (I rented) properly.Rick M.
Very helpful and courteous.Patrick P.
Le client n'a pas laissé de commentaire.Terence H.
Le client n'a pas laissé de commentaire.Daniel T.
The gentleman there was very nice!ANGELA O.
I brought the trailer back before 2;00 pm Sunday but this a******* wants a picture with the time on it because he said it was late afternoon and charged me for another day I will never do any more business with U-Haul and I will be sure to tell my friends about this.bruce R.
Nothing. Outstanding service and very convenient.Dylan A.
Le client n'a pas laissé de commentaire.Sarah J U.
Le client n'a pas laissé de commentaire.kasey D.
Le client n'a pas laissé de commentaire.Timothy D.
Friendly and helpful service.mike H.
They did not hook the trailer up. The lighting wiring was in poor condition. Had to repair the wires so I had lights to be able to use it. Hurt myself hooking up the trailer.BRADLEY B.
Le client n'a pas laissé de commentaire.Ashley B.
Le client n'a pas laissé de commentaire.Mary B.
They were very helpful from the beginning of the rental until it was returned.lester M.
Le client n'a pas laissé de commentaire.Don M.
I called to reserve a truck and no one within reasonable range had what I needed. Once we found a truck in Quincy the person was rather rude when taking my information and after taking my information my card was ran and the charge of $694 came out. I then went to the address I was given to pick up the truck and they had no idea that I was picking a truck up. With this being said the Uhaul rep. Called his field manager to see what to do. During this time my confirmation number came in via text message so the rep. Gave me the truck. But before i got the truck he said that my info was only half way completed and put my information in again and my card got hit again. I had approximately $1500 pulled from my account when it should have been $695. This was a huge burden since I get paid for my Fathers funeral and was seriously strapped for cash. After I get the truck I get a voice mail asking when I was going to pick up the truck. I was loading the truck at the time of the call. I get another call the next morning and the guy asked if I was picking up the truck. I told him that I didn't know why he was calling because I had already been packing the truck for an hour and a half when he called the evening before. He had no idea that I had the truck. I also told him that I had been hit twice for the truck after being told that I wouldn't get charged until the truck was turned in. Over all this experience was a flat out mess. Uhaul had no idea what their rental stores are doing and the customer is being in a very vulnerable situation charging customers twice for teucks and not making customers aware of the situation. And by the way, I still don't have my refund back from the douvle chargethomas B.
Le client n'a pas laissé de commentaire.CATHLEEN L.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
Nous offrons la plus grande sélection de l'industrie!