I really appreciate Linda and all that she does to make the rental process so easy. She was very helpful at the pickup with making certain all connections were correct and safe. When it came time to drop off the trailer she stayed after closing...now that is superior customer service. Thank you Linda.BRENT E.
Customer Reviews for Ideal Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ennis, TX 75119
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 3h30 pm
Heures d'ouverture spéciales
- 8/14/2021 - 8/15/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great serviceSHEILA D.
No improvement needed. The customer service and professionallism was outstanding. I was there like 3 minutes. Super fast service.GERMAN M.
The ladies was great and kind and niceSAMUEL DWINE W.
Le client n'a pas laissé de commentaire.ANDREW F.
Le client n'a pas laissé de commentaire.JOHN N.
Le client n'a pas laissé de commentaire.Jenifer S.
Le client n'a pas laissé de commentaire.SHAMICA B.
Easy drop off.steven D.
Le client n'a pas laissé de commentaire.Tyler L.
Better serviceFelix M.
Le client n'a pas laissé de commentaire.TERRI B.
You have a young lady working there by herself named Patty. She was a perfect professional while renting me a car hauler. After I got my car loaded I could not get the front tire ratchet tie downs to work because they were in desperate need of some WD-40 lube. Patty was outside at the time helping others and came by to me and after a few minutes that girl got them both working and secure! And it was 50 degrees outside! I'm 6 foot 3 and weight 235 pounds and lift weights for a hobby and know my way around cars, trucks and trailers and Patty kicked my ass! You got a great pro working for you U-Haul I hope you appreciate her as much as I do. She's made me a lifelong customer because of her professionalism and her skills. Thanks Rick in TexasRick J.
I was supposed to return the truck on Sunday, Dec 20th. The uhaul app, email links, nothing would work to do the after hours check in. I called the uhaul number 3 times over a few hours and was on 30 min hold each time. Could never speak to someone about where to return. When pulling up my reservation number, it told me my return was due Tues Dec 22nd. I finally got a text from uhaul Monday with the return location. I returned it Monday around 4:45pm and the center was closed. I received an email the following day with a charge for keeping the truck an extra day. I want my money back. The website is useless and cost me more money when it wasn't my fault!Janice N.
Le client n'a pas laissé de commentaire.MICHAEL H.
The staff was excellent and very helpful!Brian R.
Excellent service and personalBob B.
Le client n'a pas laissé de commentaire.Araceli H.
No hassle rental process and polite staff! Merci.Casey F.
Found the check-in person to be very friendly and accommodating.Doug S.
To expensive for just one way tripFRANCISCO G.
Le client n'a pas laissé de commentaire.Lee M.
Le client n'a pas laissé de commentaire.Brian S.
very professional and pleasant to talk withVictor N.
We did the after hour self return. Very convenient drop-off location.Vickie K.
Le client n'a pas laissé de commentaire.Tony H.
Le client n'a pas laissé de commentaire.Keith S.
Horrible customer service. RUDE over the phone when calling about concerns.Stephen H.
Le client n'a pas laissé de commentaire.Kris D.
The truck cab smelled of body odor!!tommy A.
Very nice ??PAM G.
Le client n'a pas laissé de commentaire.Cody H.
Le client n'a pas laissé de commentaire.NATHAN C.
Le client n'a pas laissé de commentaire.Clayton S.
Le client n'a pas laissé de commentaire.Jeff E.
Le client n'a pas laissé de commentaire.Terri B.