S.O.
Thomas S.
Customer Reviews for Integrity Self Storage At Mcgees Crossroads
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly
Kenneth P.Very knowledgeable and friendly couldn't have asked for a better service
Tim P.THIS WAS AWFUL. I ORIGNALLY ORDERED THIS UHAUL AT A DIFFRENT LOCATION. VERY CLOSE TO MY NEW HOUSE. I WENT TO PICK UP MY 100 % GAURENTED RESERVATION AND THE GUY AT "POP MART" GAVE IT TO THE GUY IN FRONT OF ME. HE SAID HE CALLED ME MULTIPLE TIMES AND SHOWED ME THE CALLER ID ON HIS PHONE AND WAS CALLING 3100 NUMBER AND I HAD TO ARGUE WITH HIM THAT THATS NOT MY NUMBER OR THE ONE ON THE RESERVATION. HE SAID IT WAS. HE PULLED IT UP AND I WAS RIGHT THATS NOT WHATS ON THWE RESERVATION MY NUMBER IS 3103. I WAS OUTSIDE ATTEMPTING TO DO THE CONTACTLESS ON THE APP AND COULDENT GET IT TO LOAD SO I WENT INSIDE. THE HE TOLD ME THERE WAS ANOTHER RIGHT DOWN THE ROAD. WE TURNED OUT OF THE DRIVEWAY AND PUT THE DESTINATION IN AND IT WAS 40 MORE MILES AWAY FROM POP MART. THE GUYS AT THE SELF STORAGE PLACE WERE GREAT. THE GUY OVER AT POP MART JUST WANTED TO ARGUE WITH ME AND WASTED 2 AND A HALF HOURS OF MY MOVING DAY. NOT TO MENTION I NOW HAD TO TAKE THAT U HAUL BACK AT 10PM WITH MY WIFE DRIVING MY PICK UP. TO 80 MILES ROUND TRIP OUT OF MY WAY. 60 IN FUEL IN JUST THE UHAUL OUT OF MY WAY. 30 SOMEYTHING IN FUEL IN THE TITAN XD OUT OF MY WAY. WHAT A MESS....... SO MUCH FOR GAURENTEE. I WANNA RENT U HAULS OUT OF MY YARD BECAUSE APPERANTLY ANYONE CAN DO IT BECAUSE MESS UPS AND PEOPLES TIME AND MONEY DONT MATTER, I MEAN THE LADY ON THE PHONE AT UHAUL JUST HUNG UP AFTER 20 MINS OF WAIT TIME. I WAS ALL READY STRESSED TO THE ABSOULTE MAX AFTER JUST DROPPING 200K+ ON A HOUSE AND MOVING. I RENTED FROM UHAUL AGAIN TODAY BECAUSE I REALLY DONT HAVE A CHOICE.
John S.Very friendly very helpful inspected the truck from front to top. Check all the fluids and made sure it was brought back the way I picked it up except with the gas in the proper place!!
Theresa J.Nothing, I had a great experience.
Monica T.Great job
Mitchell L.The folks there were great. Excellent! I had a bad experience with the Pop-Mart location in Dunn. Spoke with Terry at 1-800 U-haul and he set things up with the Benson location. All was great after that!
Kim C.I reserved a 20' truck for Clayton NC. I received notification the day before that I had to go to this location to pick up the truck. It is 28 miles form my home. When I got there, they did not have a truck or order for me. After 30 minutes and several calls, I had to go to Benson NC, another 22 miles away to get the truck. I wasted 0,25 tank of gas running around for nothing!!!!
Jeffrey J.Need more parking
Bonnie K.Not fault of girls at the store they were nice and helpful but the equipment was missing s hook for safety chain on one side and problem was we traveled under speed limit entire way mostly on the 95 and had to stop often as the netting over that tire that was missing s hook kept coming off so we would have to take veh off the trailer and put whole thing back on over and over . It took us 5 additional hours to our trip by using the tow trailer over driving our vehicle . I hope they retire that tow dolly or fix it for the next person
Donna H.The process of picking up trailer and paperwork seems slow and cumbersome.
Robert F.HAVE THE TRUCKS THAT PEOPLE RESERVE WEEKS/MONTHS IN ADVANCE IN THE LOCATION WHERE YOU ARE SUPPOSED TO HAVE THEM. EXPECTING SOMEONE TO DRIVE 40 MINUTES TO GET THE TRUCK AND ONLY GIVE THEM LESS THAN 24 HOURS HEADS UP IS HORRIBLE BUSINESS PRACTICE.
Aimee M.