Évaluations des clients Interstate Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Interstate Self Storage

Cote générale :

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JIM B.
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Very little space for dropoff and no one available to help.

DAVID W.
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Le client n'a pas laissé de commentaire.

William F.
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Le client n'a pas laissé de commentaire.

Jonathan V.
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The drop off location had a very large concrete dip that scraped the bottom of the truck; avoiding it was impossible as it's at the entrance. May want to have that leveled out. All staff were very friendly and professional. Thank you.

Fredlyn G.
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The truck we got had no air conditioning for a 9hr trip in 90 degree weather was the worse experience I ever had. The ac worked when we picked it up and immediately turned off after we drove for 1 hour

Exree H.
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Le client n'a pas laissé de commentaire.

Nathan L.
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Le client n'a pas laissé de commentaire.

Kimberly P.
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This was the worst experience I have ever had. Window wipers were wore out. Cruise control didn't work. Back tires were no good Couldn't do more than 50mph down interstate because couldn't see the road with all the rain. I can't believe the way they care for these truck.

Deborah W.
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Le client n'a pas laissé de commentaire.

Brandy F.
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I can't think of anything they could change. Melanie was very nice and very professional. She did a great job. If I ever need a uhaul again I will definitely be returning to this location.

Maxine E.
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Melody was great!

Rodney B.
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Le client n'a pas laissé de commentaire.

Karen L. | Réservation |
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Very helpful and accommodating to our schedule

Tony G.
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Le client n'a pas laissé de commentaire.

Kevin P.
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Le client n'a pas laissé de commentaire.

David S.
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Le client n'a pas laissé de commentaire.

Gregg M.
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Le client n'a pas laissé de commentaire.

Richard S.
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Le client n'a pas laissé de commentaire.

Gregory V.
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Le client n'a pas laissé de commentaire.

Alice S.
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Le client n'a pas laissé de commentaire.

Keisha F.
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Customer service was awful. The uhual truck was dirty and the equipment I ordered look dirty so therefore I didnt get it.

Robert L.
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Absolutely no customer service. I had to hook up the Uhaul car trailer to my Uhaul 15' truck on my own. Associate did not leave the office. Was not shown how the fender on the trailer folds down. I drove up on the trailer and the door would not open. I had to crawl out the window to get out. Also, the associate did not check to see if everything was hooked up properly, tail lights operational, etc. Fortunately I have experience towing vehicles. I cannot imagine what it would have been like for others with little or no experience. Also, the facility was in terrible shape. Pot holes everywhere. Difficult to navigate around the facility. One last thing, when I was finished, my hands were very dirty. Associate handed me a couple of paper towels with no offer to use the restroom to clean up.

KIMBERLY P.
Évaluation :

I was supposed to pick the truck up at 8am at one location. After 45 minutes on the phone with customer service there was no key to get the truck and it was the wrong equipment in the truck so I then had to go to another location which the truck was ready when I got there. I was refunded 50$ but that didn't even cover the cost of paying the movers for the hour lost that morning trying to get a truck I reserved DAYS before. Then when dropping the truck off I was charged for an extra day and now have to wait 3-5 for a refund on MY money that never should have been taken to being with. Absolutely horrible experience with U-Haul. Moving is stressful enough and this made it that much worse

Marvin R.
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Le client n'a pas laissé de commentaire.

William C.
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Le client n'a pas laissé de commentaire.

gennaro D.
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Staff was very nice but the location was poorly marked and difficult to get a large truck in

Travis M. | Réservation |
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This was canceled over the phone due to my move in being changed.

Sharareh B.
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Hard to find

Angela L.
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Not a lot you can do. It was in a remote location. I didn't feel safe.

Monica D.
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Service was very customer friendly.

Charisma P.
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I reserved my uhaul at a certain t location and when I got there I was told that I had to go to a different location. Customer service said that they had emailed and text me about the change but I never got a text or email. So, I was a little upset that I had to go to a location that was further away from my house than I wanted.

Joseph G. | Réservation |
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Great customer service!

Cassandra J. | Réservation |
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I didn’t end up using this storage but they was very good on any question I had!

TIM H.
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Hard getting out. Too steep a grade to climb and push exit button at the same time.

Richard P.
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Le client n'a pas laissé de commentaire.

OUTLOOK F. | Expérience générale |
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driveways not trailer friendly.

Randy P.
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Le client n'a pas laissé de commentaire.

PAMELA M. | Expérience générale |
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I had a unit there for three years

Clarence V.
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Make a clone of Melody. She makes the entire rental process easy.

Clarence V.
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Le client n'a pas laissé de commentaire.

gregory S.
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The facility is not easily accessible. It is cramped with little maneuverability. No assistance on proper hookup

VICKI S.
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Le client n'a pas laissé de commentaire.

Rodney H.
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Le client n'a pas laissé de commentaire.

Camilla G.
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Le client n'a pas laissé de commentaire.

Danielle A.
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Excellent customer service. Will definitely be using this location again!!

Norman B.
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Le client n'a pas laissé de commentaire.

Norman B.
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Le client n'a pas laissé de commentaire.

Billy R.
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This truck I was given as a rental needs to be retired. Very old and power steering was very whiny and had an exhaust leak. I do not know what your policy is on trucks, but this one needs to be a local only rental and not a 500 mile truck. The lady I spoke with in Rock Hill, could not have been more accommodating and I will use them again if an when I rent with u-haul. I appreciate her helping me and being so polite.

mary M.
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Nothing. Melody was very helpful.

Jolene J.
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Did not have 26 foot truck & 2 dollies available that I reserved online 11 days prior to date needed. The lady at the pick up location took excellent care of me, had a 20 foot truck available and made it so that my stress level went down.

KELLY Y.
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Le client n'a pas laissé de commentaire.

Lisa K.
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This place is a he'll trap to drive a big truck into and there should be WARNINGS posted at the gates so that drivers will not ha e to navigate or fear driving down the slope ...very awkward and very dangerous!

Nancy B.
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Le client n'a pas laissé de commentaire.

jeffrey H.
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All was greatx

Scott H.
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Le client n'a pas laissé de commentaire.

Douglas D.
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Le client n'a pas laissé de commentaire.

AbduSamad A.
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They charged me twice for my rental then gave me the run around for my refund. Still waiting on it.

ANTHONY J.
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Le client n'a pas laissé de commentaire.

sam C.
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There should have been directions for how to drop off the truck, posted at the gate.

Lonnie M.
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Le client n'a pas laissé de commentaire.

Wesley G.
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Nothing! Melody was excellent to work with. Would rent from here again!!

ADRIAN G.
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I was welcomed by a very nice lady. The location was clean and welcoming. Thank you!

Non reviews have been submitted for this location.

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