Évaluations des clients Invisions Auto Body

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Invisions Auto Body

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katie K. le

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uhaul truck share, horrible experience, was a nightmare from pick up to drop off. Staff on the phone was nice enough, but unable to help me. Took me 3 hours to drop the truck off. Just horrible.

LaChelle R. le

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Le client n'a pas laissé de commentaire.

Kelly G. le

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Le client n'a pas laissé de commentaire.

JoAnn Z. le

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Le client n'a pas laissé de commentaire.

JACK S. le

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Start to finish went perfect, thank you Chip.

Anna O. le

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When I went to go pick up the UHual they attached the dolly to a different truck. So I had to call for a refund. I then went through the process with the mileage and it was off by 2,000 miles. I had to recall customer service for them to fix/note it down. When I returned the truck they tried to charge me around $1984 for a 25 mile drive. Luckily the guy at the UHual was able to sort it out. It was just a stressful experience.

Greg G. le

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This was the worst place to pick up. I stopped by the day before about 4:15 pm they were closed. I called and left a message that I would be there around 8-8:15 the next morning for pickup. On pickup day I arrived about 8:10 to find the place locked up tight and doesn't open until 9am although my reservation was for 8 am. Was on the phone with uhaul for over 40 minutes and left the location about 9:15 am and still no one from the location on site. Why would uhaul continue to use locations like this is beyond my comprehension.

David R. le

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Just use Uhaul.. best retailers in all Schenectady and Glenville area.

Bruce L. le

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First time picking up a truck with Uhaul share. Way too long waiting for the approval on line. Drop off is easy. I would like to see periodic interior detailing/cleaning. Although generally clean, the floor and cup holders were dirty with food and spilled drinks. Pictures will not capture this.

James C. le

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Le client n'a pas laissé de commentaire.

Samuel B. le

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Nothing. The transaction was smooth, the hook up of the trailer and instructions were great

Scott V. le

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Looked abandoned - not a real business?

Joe G. le

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Le client n'a pas laissé de commentaire.

russell C. le

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Le client n'a pas laissé de commentaire.

Caitlin P. le

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Le client n'a pas laissé de commentaire.

Darlene M. le

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The Colonie location was absolutely awful. I will never recommend that spot. However Glenville was polite professional and courteous

Tammy K. le

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Got the run around trying to set up the original pick up. Had to keep calling back because they left messages. Very inconvenient, especially since this was a domestic violence situation.

elizabeth S. le

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Le client n'a pas laissé de commentaire.

Louis H. le

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Increase time business is open for uhaul customers.

Dirk F. le

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Make it clearer that when you change someones rental to a location that's closed, that they have to use the 24/7 mobile option. My rental was originally supposed to be in Clifton Park and then it got changed to Glenville. The Glenville office is closed on Saturdays so I was initially very confused and upset. You also need to make it much clearer on the website that the screen with your "completed" rental agreement isn't actually guaranteed until you get the text message. Again, the website said I was set in Clifton Park, but then I got a text message 30 minutes after making the reservation that my van was reserved in Glenville. Was upset to say the least. Very average experience overall.

gregory M. le

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Le client n'a pas laissé de commentaire.

Justin P. le

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Le client n'a pas laissé de commentaire.

Christopher F. le

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Le client n'a pas laissé de commentaire.

Hal B. le

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Actually make an effort to get everything in the same location especially after spending ample time on the phone organizating things. The customer service was horrible and made things way more difficult than they should've been. I would like a copy of my conversations, I know they were recorded and the person who emailed me saying he/she listened to them obviously didn't. I'll be contacting BBB about the time, stress and money of mine your company wasted. It really shouldn't have been so difficult, if you had competant employees.

Jason B. le

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Le client n'a pas laissé de commentaire.

Edward L. le

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Mobile app kept shutting down when trying to submit my photo for verification. Worked fine on another phone so may have just been a glitch with my phone.

John M. le

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Just really nice and helpful

wayne S. le

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Le client n'a pas laissé de commentaire.

Arnie M. le

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The van had a little shimmy at 130 mph.

Christine R. le

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Second time using this easy and friendly service! Thanks again!

susan J. le

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Very thorough and helpful U-Haul employee

Henry P. le

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Le client n'a pas laissé de commentaire.

thomas H. le

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Le client n'a pas laissé de commentaire.