Reservations included 50 blankets. None were available. They sent me to second location to pick up the blankets but that location had no blankets either
Robert C
Customer Reviews for Iron Eagle Customs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Small lot but friendly staff and I was in and out in 5 minutes.
Joseph LOnline reservation didn't work. After several attempts, I phoned and all went well.
Curtis sI've used this location twice this month and the service is great. The staff is friendly and helpful.
MARK Hvery helpful staff
Steve OAwesome customer service. Will be my first place to rent Uhaul.
CHRISTOPHER TClean out the food and garbage and phone charger cords and sand from the box.
Heather GIt is very tuff to get into to.
JACK EThe truck worked great. It was clean and ran just fine....perfect for my project. The staff was friendly and professional.
Don GDealer was very helpful
donald eReally good customer service and they did what they said vs adding a bunch of things and coming up with hidden fees
Kelvin PThe transmission warning light was on when I picked up the vehicle and stayed on the whole trip. Everything else with the vehicle seemed fine.
Jeff LHelpful employees who actually answered my call and opened early when I picked up on a day not normally open.
Gina DGreat service and location.
Dave LThey were helpful, friendly, and timely. Very good experience.
Paul ZPick up and return was super easy. No issues at all. Great experience, I'd recommend them to anyone.
Jim HNo improvements needed. Great people.
James HPick up and drop off locations fine. Uhaul itself is trash.
Danielle CService was exceptional here at this location. When I called questioning the way the billing first appeared everything was explained to me thoroughly and simplified so I would understand followed up with the assurance of if it did not happen that way to contact them and it would be handled by them. Every thing the young lady said is exactly what happened. Billing , service, and expectations 100 % accurate, and fulfilled. This will be the place I go if I need to rent another U-Haul truck or trailer.
Brian SThe returning portion of the trailer was concerning because the place was closed and no instructions left for returning trailers that can be easily stolen.
Ryan WGreat Service! Very helpful and accommodating! I would rent from this location again and would highly recommend it to friends and family!
EMILY HThey were Great!!
Jeanette JRien
david mAsked for a yellow receipt. We didn't have one, just contacted customer service.
Carol PSuper quick serv
Michael HThe agent was very professional and helpful with my service did a great job.
Gwendolyn EThe rental location is at a motorcycle shop. It's confusing because there are no indicators of a U-Haul Representative at all. It took forever to find one. Also, the vehicle had the "check engine" light on. Lastly, my vehicle was double booked and I didn't receive a text for pickup instructions as the online reservation stated.
Michael RStaff was so nice it was refreshing. I'd have work done on my motorcycles based on how nice this place is.
Brandon BNothing, service was excellent
CHRISTOPHER BUhaul corporate was very messed up. Not this location, but correlated rentals. Local rep was great.
Scott WThe people were very friendly and very helpful. We have rented equipment from here a few times already and each time, we had a very good experience and were very satisfied. We definitely recommend this place. A+++
SERGEY Cnothing
Brenda JThe lady that checked me in was so nice, smart, and informative! When we checked the lights on the trailer, all worked except the tail lights. She said it was probably the fuse blown in my truck. She was right! Replaced it and everything worked perfectly! Thanks so much!
Robert CLower prices would be helpful $377 to rent a car hauler is very expensive
KIMBERLY FEasiest time I ever had renting from uhaul. Highly recommend renting from this location!!
Kristi LI wanted to pick up my truck at an Overland Park, KS or Lenexa, KS location...but this Lee's Summit, MO location ended up being a well-run location with a knowledgeable representative, who handled my truck rental agreement and check-out professionally and without any problems.
DAVID MVery good
Victor GTruck wasn’t that clean but associate addressed it so we wouldn’t be held responsible
OTTO VGreat experience! Iron Eagle Customs was so helpful! I would definitely recommend to others!
Shauna YNothing to improve. Service was perfect! Even took the trailer backa day early, after hours and someone was there to help!
Jeff PVery helpful. Thank you.
Robert PThe young lady that handled the transaction was very nice and helpful. The had the equipment we were looking for but I only saw one other Uhaul lvehicle on site.
lisa BSuper easy to deal with, highly recommend this location.
Scott REverything went well. Staff was very nice, she hooked up the trailer, demonstrated how the latches worked and unhooked the trailer upon our return. The trailer pulled very smoothly.
Robert B