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ORION P
Iron Eagle Customs
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lees Summit, MO 64063
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very kind young lady
JOY LSuper nice and good to work with
JACQUELINE HA/C fan was not working
PENNY RThe guys at Iron Eagle Customs were great. I was directed by U-Haul to go here to pick up an auto transport because my preferred location did not have one on hand, which was wasn't optimal but okay. When told about the location change I said I wanted to pay to have them do the service of loading and securing the vehicle which U-Haul offers. When I got to the location and told them that I requested that service they told me they do not do that at that location, which then led to them needing to call their U-Haul Rep to get things sorted out. I can say that the guys at Iron Eagle were great and they ended up loading and securing the vehicle but with the phone calls to figure out everything it severely delayed the start to my cross country drive. The next issue was the U-Haul app. It locked up as I was going through the inspection process and did a close and when it reopened it showed me all checked in. I wasn't able to document anything so luckily I took photos with my phone to get a timestamp just to cover all bases. Then came the issue of payment. We had paid for the auto transport in advance, and I had a receipt showing that we had paid for it, but the computer showed that it needed to be paid and I believe this was due to them switching our locations. The U-Haul rep they were speaking with was working on the issue for maybe 10 min or more and they called their direct U-Haul rep and he instantly fixed it, so yet another delay. Essentially the issues I experienced with with U-Haul itself, not Iron Eagle Customs. The App had problems, getting moved to a new location caused problems and the U-Haul computer had problems. I should not have been sent to a location that doesn't load vehicles and I get that things happen. Apps don't always work like they should and computers and networks can be slow and can produce errors. For me the frustration was the long delay this caused me being I had a 27 hour drive ahead of me (3 days in the truck). Even though it was frustrating, everyone was helpful in attempting to get things worked out and I appreciate that. I will continue to use U-Haul when I need the types of services they provide.
Paul B