Customer Reviews for Irongate Shell
(Concessionnaire U-Haul dans le voisinage)

31 évaluations

6437 Iron Bridge Rd   North Chesterfield, VA 23234

(804) 325-1212

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 10h pm

Services dans cet établissement :

Pour nous contacter

(804) 325-1212

6437 Iron Bridge Rd
North Chesterfield, VA 23234

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 10h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

Le client n'a pas laissé de commentaire.

Ashley D. 
Évaluation :
1

The attendant was not aware that the trailer was scheduled to be dropped off. He had to call someone else, who simply asked for my last name, no other information. I was told to leave the trailer in a food lion parking lot and that they would check it in and send me a receipt. No one came out to inspect the trailer or to see if I had actually dropped it off. The trailer was due back by 10am the following day, I called customer service at 9am to make sure the location had checked the trailer in, as I had recieved no confirmation or receipt. Turns out the location had not checked the trailer in, and could have cost me a late fee.

Tony S. 
Évaluation :
3

Need attached equipment for customers to disconnect trailer if needing to.

evelyn D. 
Évaluation :
1

This is a remote p/u location. Zero staff. My trailer was missing the light wiring harness. Trailer had no option to apply a lock for security and did not include a spare in the event of a flat.

RICHARD B. 
Évaluation :
5

my customer service was great thank you

Kim P. 
Évaluation :
3

I rented a pull behind enclosed trailer. The U-Haul representative (with my help) hooked up the trailer. I felt that the break away chains needed some slack taken up as they were almost dragging the pavement; however, as I live less than 10 miles away, I decided to take care of that myself. The trailer exterior was dirty - nothing major. The real issue was 3 of the 4 tires were not properly inflated. Maximum tire pressure was 65 PSI. 2 tires did not register on the gauge. I inflated all 3 tires to 50 PSI to match the one tire that had air. Both representatives (rental agent and return agent were pleasant); however, upon returning the trailer, I had to complete the disconnect totally alone, as there was only one rep manning the rentals and the convenience store.

JOSEPHROLAND P. 
Évaluation :
4

Have signs up if you have no gas to sell

ANDREL J. 
Évaluation :
4

Put signs up if you have no gas

ANDREL J. 
Évaluation :
3

Aucun

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herman J. 
Évaluation :
4

The only complaint I have is for the people who rent the trucks that don't bring them back as scheduled. My move was set back by an hour because of that. I have to give the gentleman at the pick-up location a 5 star rating. Very helpful and patient.

DYLANSTEVENSON F. 
Évaluation :
2

Truck ran noisy. Heat came up from motor latch was broken on grey cup holder panel. Had to press my foot against it to stop heat from blowing. Had to sit on middle sest to avoid heat blowing in my face. Owner gave me attitude when i complainef. Nevrer use that particular UHaul again.

ANTOINETTE J. 
Évaluation :
5

The customer service at this location is the best I ever had in 4 or 5 times I have had to get your services. Please tell them: Thank you.

BESISAGRARIO M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID MCKINLY K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary S. 
Évaluation :
3

The truck overheated while moving. I had to stop and get someone to help get coolant. The truck also was out of alignment, which made it hard to drive.

GREGORYCARLTON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNP H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

HELENEANNETTE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYANBEHRENDSEN K. 
Évaluation :
4

The money held on people card to long ! I'm still wating on my hold to come off! The bank says it could take up to 30 days

ERICAPATRICE T. 
Évaluation :
2

A “Uhaul” sign would be VERY appreciated. I was looking for a Uhaul store, later to learn it was a Shell gas station. The individual I spoke to was very friendly.

Frank C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENNETHZANE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARROLANN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Phillip A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ISMAEL R. 
Évaluation :
3

After using my card with uhaul I was a fraud victim with the card I had on file and used to pay. This is my first time ever being a victim of card fraud. Not sure if it's on your end but you guys need to sure up your security!

Eric K. 
Évaluation :
5

Friendly and awesome

PHILIPJAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMINICALATRICE W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erica K. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page