Customer Reviews for Island Park Storage
(Concessionnaire U-Haul dans le voisinage)

411 évaluations

800 Av H   San Francisco, CA 94130
(800 Ave H)

(415) 956-1395

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(415) 956-1395

800 Av H
San Francisco, CA 94130
(800 Ave H)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

MELANIE J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Wesley F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC A.  |  Expérience générale 
Évaluation :
5

When calling this location, each person I contacted was informative, helpful, and friendly. It was a convenient and quick process picking up and hitching the trailer to my vehicle. The trailer was in good working condition, however, the interior was not clean and a black residue covered anything that touched the walls and floors.

JordanKiva M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chuck F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yanet S. 
Évaluation :
5

- great people excellent service!

CLEBER A. 
Évaluation :
3

Hard to get location. One of the front tires was lower in air.

Martin A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Warren-Elmo M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David E. 
Évaluation :
3

Rental blankets were not in the rear of the uhaul.

Emma M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar D. 
Évaluation :
3

Trucks interior and exterior was filthy dirty and smelled of body odor.

MONICA A. 
Évaluation :
5

My unit was broken into and a bicycle, a big metal box and two suitcases were stolen, apparently months ago. However at that time, before even the move to the new location, nobody informed me and I had to find out myself when I came to beckon my belongings after a five year absence that the staff had just locked the unit zith a Master lock, but apparently did not think I needed to know about what happened there (qI was told some crack heads had apparently stolen items from several storage units at the time before they were discovered and kicked out. Also most of my clothing was damaged from the humidity hat had infiltrated from below, the hole wooden floor of the unit was still wet and I had to discard books and clothes, blankets and even leather clothes due to he damage by moisture and mildew.

PETER G.  |  Expérience générale 
Évaluation :
5

I'm not sure if there were security cameras on my conex box, but I think overall security was good, and there were no issues. I didn't like having my unit moved several times over the last couple years but I think I understand that was out of your control. Overall Mike took good care of me and was great to work with when I had issues...

Todd S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Tomas and Nef are fantastic. Always love going here for fast and friendly service

MICHAEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward C. 
Évaluation :
5

Easy going and very helpful staff

PETER S.  |  Expérience générale 
Évaluation :
5

Great service and friendly staff

Judith T. 
Évaluation :
5

It was super easy. The guy working there was really nice. He helped me catch the bus which I really appreciated. It was very fast and easy to drop the car off with him. I would use the location again.

Luke G. 
Évaluation :
5

Staff was professional and equipment was as expected. I could've used a padlock and an explanation of the tow feature. It's always nice not to deal with a pushy sales person, but these were things I had failed to think of and the shared consideration would've helped amidst my rush to move my stuff.

Benjamin D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stacy P. 
Évaluation :
5

Todo muy bien

WILLY C. 
Évaluation :
2

There was nobody at the location and when I tried to check in the truck online the service did not work, so I had to just leave the truck there and call back and hope everything went ok.

Nicholas S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvia V. 
Évaluation :
5

Best storage unit I've ever rented, excellent staff and great experience all together

Jacob B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald A. 
Évaluation :
5

Container leaked water all over my furniture and ruined what I paid 4 months rent to store

EVAN K.  |  Expérience générale 
Évaluation :
5

Island Storage is great. They took wonderful care of me and were always available whenever I needed to get in touch.

Len L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank T. 
Évaluation :
5

Thomas was great!!

Randy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMUEL P. 
Évaluation :
5

Such a great location! Went there for 5 years while living across the bay and it was so convenient!

Linzy G.  |  Expérience générale 
Évaluation :
5

I love the folks at Island Park Storage. The staff is top notch, and I was able to get help from the security to open the outdoor storage container when I had trouble with it. The storage container itself leaked a bit on my stuff and the boxes I had wrapped in plastic fared better than the ones I didn't. There was one of my items that developed a fungus mildew also. So if you want the best run and least expensive place, but can pack your stuff in plastic, this is a good place.There is no lighting inside the containers.

barbara p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M.  |  Expérience générale 
Évaluation :
5

Mike is a great guy there. Highly recommend him.

Jerry C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher A.  |  Expérience générale 
Évaluation :
5

Mike is very nice and knows how to run the facility he was very helpful in every way.

Alex A.  |  Expérience générale 
Évaluation :
5

Good storage !really safe

shumei y.  |  Expérience générale 
Évaluation :
4

Pick up process was smooth and the self-check in directions were clear. One thing that could be improved is that I had to check in at the location of Avenue H, but the truck was actually parked down the street on Avenue D. My GPS wouldn't let me start until I was in front of H, nowhere near the Uhual. It was confusing at first, but we figured it out.

Catherine D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jian zan W. 
Évaluation :
5

Excellent service! Kudos to Nef for going above and beyond to provide such service!

Fernando M. 
Évaluation :
5

The cats in the office are kind, compassionate, and maybe a little bit over worked, but such is life in the Bay Area. Despite this possibility, they maintain real kindness and amazing customer service. They deserve vacations and massages, courtesy of whomever owns the joint. Thank you so much for everything!

Crystal W.  |  Expérience générale 
Évaluation :
5

The young man helping me was very friendly and helpful. When I brought it back after dark, the security guard helped me figure out how to release the hitch after doing his job and making sure I wasn't robbing the lot.

James M. 
Évaluation :
2

The man I spoke with on the phone derided me for showing up late to returning the trailer. His customer service skills were so poor he made me cry. Moving your life is hard enough, having a team member actually make you CRY for not making it in time is POOR customer service.

Carla S. 
Évaluation :
5

The staff at "Island Park Storage" (U-Haul on Treasure Island, San Francisco, CA) are the true winners. All my experiences with them--and I have used their services many times--have shown them to be exceptionally friendly, helpful, and professional. And the storage charges are quite reasonable. I highly recommend.

Debra C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rich P.  |  Expérience générale 
Évaluation :
5

I truly appreciate your help with my storage needs. Your staff has been great through the years. Thank you so much for your services. Pamela Sunshine Simpson

PAMELA S.  |  Expérience générale 
Évaluation :
5

We stored our Airstream Sprinter here fir about a year (we bought a house with storage so moved out). The staff is very friendly and helpful. Security is great…gated with video and guards. Very pleased.

Gregg A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
5

Get this location for yr need on moving

ROBERT P. 
Évaluation :
3

A lot of slow traffic due to island construction. But on the plus side, the city views are incredible

Sally B. 
Évaluation :
4

Unfortunately after I turn on the AC a little later; the cigarette smoke smell heavily filled inside and didn't go away entire trip. I did more stops to try to refresh the air as made me cough whole road as allergies. It was a rough trip as result.

Volkan K. 
Évaluation :
5

I still haven't received my deposit or a receipt. Even though I was told I would be getting it back

Eilean P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace L.  |  Expérience générale 
Évaluation :
3

I did not receive the hand cart I paid for.

Matthew H. 
Évaluation :
5

Nothing—-Very good and welcoming staff I will recommend to family and friends.

LORRAINE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gil P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David O. 
Évaluation :
5

The team has been super helpful and has great communication. Will be returning, should I ever need to rent another unit.

Anthony P.  |  Expérience générale 
Évaluation :
5

The staff here went above and beyond to help me through an otherwise stressful reservation process. They really did an awesome job in communicating over the phone and in person to made sure that my concerns were addressed in a timely fashion. I was super impressed with the stellar customer service here!

ADRIANA O. 
Évaluation :
4

It's a good location.

UDAY H. 
Évaluation :
5

Nef was very helpful

PAUL T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ARIEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Owen S. 
Évaluation :
5

I've been using a small storage unit for many years here. No problems except security is not very tight. Some of the units can be opened with a screwdriver. However, I never got any security incident.

ALEKSANDAR R.  |  Expérience générale 
Évaluation :
3

We ordered a pickup in San RAfael which is closest to our home. The night before pickup we were told that we had to pick up on Treasure Island which was not at all convenient.

Donna R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonathan O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maytenya G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOMASZ S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE O. 
Évaluation :
4

The price has skyrocketed this year as compared to last year. So expensive! Also, last year Uhaul had given me extra miles as a courtesy. This year, however, I was denied any extra miles. This gave us a bit of stress. A truck was unavailable at my 2 preferred locations. So we had to drive further to retrieve the truck than we had originally planned.

Kalbert W. 
Évaluation :
5

The guy who helped us was great!!

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bao T. 
Évaluation :
1

Terribly inconvenient location on Treasure Island. The Uhaul stalled several times which made it impossible for me to put gas into it for fear of breaking down. The rental place closed earlier than was listed and then had the gall to charge me double for the rental because of the inconvenience they caused. Might be the last time I ever use Uhaul, if something is not remedied.

Colton G. 
Évaluation :
5

the staff was very friendly and helpful.

Johnny B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES A. 
Évaluation :
5

#1 and 2 not fair to use in this case. The space was on dirt, and seemed like a junk yard. BUT, facility was convenient to SF, price below competition, and staff helpful. So we knew the condition when we chose to store our campervan. I have recommended the Park and advised of the conditions. This was a good solution for the shorterm.

Elizabeth Mary D.  |  Expérience générale 
Évaluation :
5

People were honestly great. I'd gotten sent from Hayward to San Jose because no one wanted to rent a truck one way. The treasure island folks were so helpful.

NOAH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXIS N. 
Évaluation :
5

A bit tricky to get to, but only because of the ongoing construction on Treasure Island. It was actually quicker to get to than some of my alternatives in the East Bay. Very efficient and professional staff.

MICHAEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALESSANDRO S. 
Évaluation :
3

Closed on Sundays. Returns on Sunday's are sketchy.

Rhomel N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marco M. 
Évaluation :
1

Worst experience ever. Spoke to the person Neff and was offered additional time to return the trailer outside of normal business hours to avoid bay bridge rush hour traffic. After speaking with agent twice I was told after the fact that I would be billed additional day. I will never rent from this facility ever again.

Tim C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benson Y. 
Évaluation :
5

Great service, favorite location to rent

Aleksey B. 
Évaluation :
5

Customer service employee was super friendly, knowledgeable, great communication skills, and did a fantastic job juggling multiple customers at once.

Carey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fariba Z. 
Évaluation :
3

Tell people there's no gas stations on this island!! So we had to drive back to San Francisco to get more gas, which adds on to the mileage of the truck. Why were there no drop off locations in San Francisco?

JEFFREY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLE HEALY G. 
Évaluation :
2

The address was not accurate and we had to call for help to get to the actually spot

elisabeth K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RAJ K. 
Évaluation :
5

Great place, perfect for my situation.

Kevin Eugene A.  |  Expérience générale 
Évaluation :
5

You guys were great! Thanks for making my move less stressful.

John M. 
Évaluation :
1

Scheduling issue that cost us hundreds in delays â€" truck was not ready / keys not in the lock box when we arrived. For the truck 2 hrs late. I paid for moving supplies that were not included in the truck when we picked it up. AC didn't work.

Ann S. 
Évaluation :
5

No issues, solid service: some employees are willing to go above and beyond to ensure your satisfaction is guaranteed. Large carts in warehouse are very useful for taking things in and out of storage. Competitive pricing, timely access and convenient location near bus stops.

Sunder I.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne M. 
Évaluation :
5

Seven years good service here, thank you!

CHRIS G.  |  Expérience générale 
Évaluation :
5

This was the best Uhaul location yet. Excellent customer service. That is how service should be. Fast, friendly and professional.

DAMON T. 
Évaluation :
3

Cleaner truck- ashes inside

Jeffrey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byron Dourglas W.  |  Expérience générale 
Évaluation :
1

The truck I got was dirty inside and out. It was obvious the truck hadn't been used in a while. The truck had a hard time changing gears, and well as had bad wheel handling. The trucks wheel alignment was off, and the truck and steering wheel would shake as well as it would veer to the left instead of going straight. The truck was is poor condition. It was a bad trip all around regarding this truck.

MICHAEL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac K.  |  Expérience générale 
Évaluation :
5

Good service

SUTHIDA T. 
Évaluation :
5

Only thing I can say is GPS takes me to the wrong spot. May need to update the address with Google maps. Other than that this location is great!

CHRISTOPHER M. 
Évaluation :
5

Incredibly helpful and friendly staff! Would use and recommend again!

Scott B.  |  Expérience générale 
Évaluation :
5

My furniture was molded and covered in dirt. If you don't want all of your items completely destroyed, and to deal with an unhelpful staff - find another place. Quickly. I'm actually putting together a review for my YouTube channel - I have 2Million plus followers on social media. I'm going to be showing my exact experience in the next weeks as I document the condition of ALL of my belongings.

TORI T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID J.  |  Expérience générale 
Évaluation :
5

10/10. They deliver exactly what they promise, and with a smile! The staff is wonderful, totally transparent and honest, the location is very secure, and I'm very glad I did business with them! I would rent there again in a heartbeat. Bravo and thanks! But there's a reason it's 40 % less expensive than many other facilities. There are three downsides to this facility. First, that you can enter and leave 24/7 as most other facilities have. There is a very friendly security guard available 24/7 who comes and unlocks the facility for you, then you drive to your unit. This takes a few minutes of course. The guards are extremely nice! They move as fast as they can! But you should factor that in to your choice. Second, you're renting a shipping container. It takes 5 minutes to open, it's not roll in/roll out, and it's a scant 8 feet wide. garage-style units take seconds to open, are flush with the ground, and 2 feet wider. A car does fit in the container, but just barely! Third, it's on Treasure Island. Which is often difficult to get to, with stop and go traffic on US 80. On the plus side, if you're coming from the West, there is no toll to get there or to drive back. From the East Bay, you will pay the Bay Bridge toll every time you visit by car. I understand you can walk or bike from Oakland to the island at no coast, but I've never done it. So in sum, a terrific place with terrific people, but you get what you pay for.

Scott W.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cheryl C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaybee V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario R. 
Évaluation :
2

The people in the office were not wearing masks the whole time even though there was a sign that masks were required to enter the office. While the rental process went fine, I would not recommend this location to others during the pandemic.

Nicole V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JESSE M. 
Évaluation :
3

Drop off location after hours, so not much feedback

Jesus N. 
Évaluation :
5

I had a massive mold issue with the unit that cost me 1000s of dollars.

GADDY S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Peter K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEKSEY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Spencer C. 
Évaluation :
5

The only suggestion I could make is to give the desk guy some more help. He is being run ragged. Still very friendly and helpful. I only have been there twice in 6 months, but both times were great. Merci!

Jeremy m.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful....Thanks for all the help the last couple of years while the son was a student at San Francisco State.

JIM Y.  |  Expérience générale 
Évaluation :
5

I've never been perfect human being or customer so I really appreciate anybody that can tolerate me as a as a business that client thank you I do appreciate all your business you gave me great service and I really do appreciate it I do know how it Centric I can be so I really really do appreciate you that's his professional I know how to be thank you again

Scott H.  |  Expérience générale 
Évaluation :
5

The guys are professional and helpful. I would recommend this location to anyone in the area that need some extra room or a temporary space while moving. Thanks Guys!!- Greg

Greg R E.  |  Expérience générale 
Évaluation :
5

Send more people here

Yashvir S. 
Évaluation :
5

Rien

Marcus F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIVEK M. 
Évaluation :
1

Terrible moving service that never showed up and left me hanging having to move everything on my own. I am still being charged for the movers that didn't show up. I also bought insurance just in case which I never do and the Uhaul got broken into and I had over $1500 of stuff stolen. Uhaul said it wasn't their problem. This was awful customer service experience and moving is stressful enough.

RYAN P. 
Évaluation :
1

Very bad location don't get that location

Elmisawi H. 
Évaluation :
4

Easy to find, It was Saturday, not much people were there. Good service.

Yaozhen W.  |  Réservation 
Évaluation :
5

The unit I reserved was available, person who helped me with all the documents was very nice and friendly.

Anton P.  |  Réservation 
Évaluation :
5

Very easy to work with these people.

Todd W.  |  Réservation 
Évaluation :
5

Fine.

Jeffrey M.  |  Réservation 
Évaluation :
5

Cancel the booking after a schedule conflict

Wensen W.  |  Réservation 
Évaluation :
4

Every staffs were so friendly and kind, but only thing was that the storage were locked when it was reserved for me to move in.

Harold K.  |  Réservation 
Évaluation :
3

Reasonable value for cost especially compared to San Francisco prices. Rain water did leak in. Door was very difficult to open and close. Main gate to area was usually unlocked. Unit was never numbere

CHRISTOPHER K.  |  Expérience générale 
Évaluation :
5

smooth and painless transaction. nice unit. Helpful staff. 24hr. access. so far everything is great.

Ken K.  |  Réservation 
Évaluation :
5

Good drive up storage. Office staff were very helpful

Jasmine Lee B.  |  Expérience générale 
Évaluation :
5

Everything is Excellent

Heungsik H.  |  Expérience générale 
Évaluation :
5

Never had single issue. And they are a very helpful and friendly staff

Pedro D.  |  Expérience générale 
Évaluation :
5

No issues, we just needed temporary storage and this was a great option.

Eric J.  |  Expérience générale 
Évaluation :
5

none

Eric W.  |  Réservation 
Évaluation :
5

Great storage! Very safe and easy to work with! Paulo was super helpful!

ARIANA D.  |  Expérience générale 
Évaluation :
5

Best storage unit I have ever had.

ALAIN B.  |  Expérience générale 
Évaluation :
3

Nice experience over all.

Memoona J.  |  Expérience générale 
Évaluation :
3

Did not utilize

Scott S.  |  Réservation 
Évaluation :
4

Nice folks.

Christopher M.  |  Réservation 
Évaluation :
5

Thank you for not increasing my rent every few months, like many storage units do in San Francisco! I'm an artist and it was lovely to store my sculpture safely without someone milking me for more $

LAURA R.  |  Expérience générale 
Évaluation :
2

The man who runs the place Mike is helpful and easy to deal with. The daytime/evening security is fantastic. The two gentleman who run the counter are beyond difficult and Show nothing but attitude.

James L.  |  Expérience générale 
Évaluation :
4

Staff were professional and friendly, and made things easy for me.

Nancy I.  |  Expérience générale 
Évaluation :
5

Great service! I was running late & needed to get my items into a unit. I got to the facility just as it got to closing time, but Pavlov was very accommodating and helped me with reserving a space.

Vida May K.  |  Réservation 
Évaluation :
5

s/o

Mark B.  |  Expérience générale 
Évaluation :
5

Island Park is extremely affordable and accessible!

Cymone M.  |  Expérience générale 
Évaluation :
5

Thank you for your professionalism and 24 hour convient access, a great and rare find. Would certainly use your facilities again and most likely soon.

Dennis H.  |  Expérience générale 
Évaluation :
3

The storage facility is great, but it is a maze of storage units, which might mean that you`ll to carry your stuff through it. They do provide trolleys which you can use.

Privacy R.  |  Premières impressions 
Évaluation :
4

The 2x3 storage unit was exactly what size I needed!

AYANNA H.  |  Premières impressions 
Évaluation :
5

Ive tried many storage facilities in the past. Yet island park storage have exceeded my expectations thus far. Everyone has been real polite, and helpful with exceptional customer service.

Privacy R.  |  Premières impressions 
Évaluation :
3

helpful staff. parking space for car storage was in OK condition

KENNETH T.  |  Premières impressions 
Évaluation :
1

He quoted us $46 upfront AND another $46 for a security deposit, refused to honor the uhaul price quote of $6,95 today, $46 @ end of month - told us to complain to UHAUL about false advertising.

Privacy R.  |  Premières impressions 
Évaluation :
3

Service was excellent, facility is sketchy

Privacy R.  |  Premières impressions 
Évaluation :
5

Very accommodating people. They solved a difficult situation for me. Thanks

Privacy R.  |  Premières impressions 
Évaluation :
2

I was told upon arrival that my reservation had been purged by the system. Almost not cool

Privacy R.  |  Premières impressions 
Évaluation :
3

The storage unit seems to be very safe and secure. There was miscommunication at the front desk when we dropped off our trailer however that was quickly resolved.

Privacy R.  |  Premières impressions 
Évaluation :
5

Mike was very helpful and worked with me on my move in date and even received some shipped boxes and put them safely away in my storage unit. I would recommend Island Park to anyone.

Privacy R.  |  Premières impressions 
Évaluation :
4

unit not available so i got better unit for same $ for the other unit. i am very happy.

Privacy R.  |  Premières impressions 
Évaluation :
3

Yay

Privacy R.  |  Premières impressions 
Évaluation :
3

The latch was stuck but the rep had a flashlight to bang it open. Everything else went well.

Privacy R.  |  Premières impressions 
Évaluation :
3

The map on uhaul website showed the storage in a different location than it was. We had to cancel and get a closer facility

Privacy R.  |  Premières impressions 
Évaluation :
3

I did not land up using this facility. But i really appreciate there assitance over phone.

Privacy R.  |  Premières impressions 
Évaluation :
5

Very friendly and accommodating. Thank you Alex

Privacy R.  |  Premières impressions 
Évaluation :
5

Reservation has changed due to my schedule. Facility has been excellent dealing with me and working with my scheduling changes.

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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