Very helpful and always responsive staff!
Cate D | Overall ExperienceIsland Park Storage
800 Av H, San Francisco, CA 94130(Treasure Island)
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- 4.0 Average Customer Rating
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Very helpful and always responsive staff!
Cate D | Overall ExperienceStaff was not flexible and very unfriendly. The place was dark, and very creepy. When I called to cancel my rental after I had emptied the unit, I was told, for the first time, that I needed to take a picture of the empty unit in order to cancel. I live 30 minutes away, so was not going to drive there to take a picture. Never heard of anything more ridiculous. Never using a storage facility again!
ELENA G | Overall ExperienceThank to all.
Sara L | Overall ExperienceThere when I needed it. Smooth process from beginning to end. Would recommend.
Shahmeer A | Overall ExperienceEvery storage unit is a drive up one, easy in and out. Stuff is great and very helpful.
Nikolaus B | Overall ExperienceWas stored here from 2016 to 2023 and they did a great job keeping up with the 24 hour access even through COVID and holidays. Staff was always super helpful and friendly. Mike knows whats up! I never had any security or safety problems. The con is there are mice that will chew apart anything you have with a scent. So you can't store any bath products or vitamins. The mice chewed apart a mouth wash bottle I had in there and all my stuff smells like spearmint. The other option would be store all your stuff in locking plastic tubs or glass. The other con is there are no public restrooms within walking distance so don't come here when you gotta pee :).
JAZMIN H | Overall ExperienceThe staff is great, and the access hours are perfect. That flexibility is most important to me. The lighting in the facility could use some improvement.
William B | Overall ExperienceWell done to the Crew here.
BRIAN S | Overall ExperienceNever had any problems. Pricing was some of the cheapest you could find in SF/Oakland area. Very secure and easy to find given the treasure island location. Would repeat if I ever needed storage accommodations in the future.
Carlis S | Overall ExperienceCanceled this on Friday. Thank you.
Barbara E | ReservationI stored materials at the facility and it felt post-apocalyptic. I decided to move to the facility next door which is paved, well lit and has a more secure appearance. I also rented a 9’ box truck from the same facility. It was delivered to me with the gas gauge reading as empty as could beam, a tow light was on and the cup holders were filled with debris swimming in a mysterious liquid. It was disgusting.
Ken F | Overall ExperienceThe staff is super helpful and very friendly.
Simon B | Overall ExperienceThe team at Island Park Storage/UHaul on Treasure Island rock! The price for my storage space was reasonable; the facility was clean & secure, the access hours pretty good. The staff (Nef, Mike, Tomas) are helpful, friendly & professional & most importantly, worked with me when my payment checks failed to materialize on time due to Post Office delivery issues. I highly recommend island Park Storage for your storage needs.
Lori H | Overall ExperienceMy unit was broken into and a bicycle, a big metal box and two suitcases were stolen, apparently months ago. However at that time, before even the move to the new location, nobody informed me and I had to find out myself when I came to beckon my belongings after a five year absence that the staff had just locked the unit zith a Master lock, but apparently did not think I needed to know about what happened there (qI was told some crack heads had apparently stolen items from several storage units at the time before they were discovered and kicked out. Also most of my clothing was damaged from the humidity hat had infiltrated from below, the hole wooden floor of the unit was still wet and I had to discard books and clothes, blankets and even leather clothes due to he damage by moisture and mildew.
PETER G | Overall ExperienceI'm not sure if there were security cameras on my conex box, but I think overall security was good, and there were no issues. I didn't like having my unit moved several times over the last couple years but I think I understand that was out of your control. Overall Mike took good care of me and was great to work with when I had issues...
Todd S | Overall ExperienceEasy going and very helpful staff
PETER S | Overall ExperienceBest storage unit I've ever rented, excellent staff and great experience all together
Jacob B | Overall Experience