Great staff support. I couldn't open the shed, they came right out and helped. Very professional
Jeffrey R | Expérience généraleIsland Park Storage
800 Av H, San Francisco, CA 94130(Treasure Island)
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Comment U-Haul Fonctionnement des avisGreat staff support. I couldn't open the shed, they came right out and helped. Very professional
Jeffrey R | Expérience généraleStaff are absolutely friendly, they are also truly 24/7 not unlike those bait websites, Staff will also walk you to your storage compartment, inform you how to access the 24/7 and they are really humble and Great!
James J | Expérience généraleThese guys were great. Even helped me get a refund from uhaul as they noticed a mistake had been made!
Charles P | Expérience généraleIn my unit there was excessive amounts of rodent poop and urine smells that compromised my belongings. The lighting in the hallway of my unit did not work and prompted rodent activity as well as made it near impossible to see inside of my unit even during the day. The staff is very friendly and helpful and I love the customer service they exhibit and given the opportunity I will most likely return if I need any more storage in the future.
Jordan S | Expérience généraleHello, thank you for contacting me. I had cancelled the reservation because of an auto accident I was in and was unable to relocate my belongings and make an indented trip. Again thank you.
Georgia S | RéservationIf I needed another storage unit, this is where I'd get it. I rented a unit for 11 years and never had a problem accessing the site. The staff is super friendly and chill - all in all, it's a good and mellow experience!
LUCIENNE R | Expérience généraleHighly reliable with predictable pricing.
Nima F | Expérience généraleOkay, So San Francisco is expensive. I stored my furniture 10 month’s in an 8x10 and for the price you can’t beat it. Never had any issues and I even needed in at 5am one time and I was able to call the number on the door and was quickly accommodated. Never had 1 issue. 5 stars and the best thing is it never gets too hot. Great service and my deposit was refunded with no drama. Thanks guys. JC
Jason R | Expérience généraleI stored with U-Haul (Island Storage) for 10 years, and it was a very affordable solution for me. The staff were always helpful whenever I needed assistance, and the facilities were consistently well-maintained. For me, the Treasure Island location was especially convenient when coming from San Francisco.
PHIL M | Expérience généraleOk. First there is nothing fancy about the place. Its build-up from wood panels with wooden doors. Nothing similar to usual storage with rollout doors. But! If you dont need it and you are looking for the convenience safe location and friendly people, and very good price that its your place. Good for not valuable staff you need to store. Not a place for expensive art electronic or furniture. But everything else is good to go. Great for the seasonal storage for college students
Evgeny T | Expérience généraleVery secure and the staff was always helpful to answer any questions. Very affordable and a great experience.
Jonathan P | Expérience généraleIt all worked out very well. The staff was very friendly and professional. Thank you.
Urs L | RéservationRun by criminals who actively burglarize their own customers units and then claim their cameras were offline when you try to investigate. In my situation they gave me 30 day notice to collect my property as I was being evicted for 'Loitering.' Then they wouldn't accept my balance payment to give me access to my property 2 separate times, telling me to talk to Mike the manager who wasn't available. I went on the 30th day to pay balance and remove my property only to discover my locks cut and property removed before the 30 days had elapsed. They gave me conditions to collect my property, then refused to adhere to their own agreement, and unlawfully removed my property before the legal 30 day notice expired. They are thieves and will be prosecuted.
Kevin C | Expérience généraleStorage 5x5x8 indoor, fit all the way to the ceiling. 1.5 years. Great location, large carts provided, BYOL, easy pull up with a vehicle, easy to reach from SF (this direction has the advantage of no toll) or East Bay. Never had any issues. BUT access is NOT 24h as UHaul states and UHaul’s access code is a dud. I’d recommend contacting the facility for current hours.
Kalliopi P | Expérience généraleGreat
Monica R | RéservationI took a three month lease, while I had a home remodel. The only thing that wasn't moved was the kitchen, so there was definitely no food. Unfortunately, most of my furniture and property was destroyed by rats and I had to pay for it to be dumped. I asked for a refund and was ghosted. The insurance that they make you buy isn't worth the paper it's written on. On the bright side, the staff were friendly and helpful and I should mention that my movers said they'd used this facility before and never seen anything like this, so perhaps it's a one off but I definitely don't recommend it.
John B | Expérience généraleIsland Park Storage was recommended to me by a friend for 24h access and good staff. Both features proved valuable to me. Sometimes the security seemed kinda lax, but that generally made my access easier; can't have it all.
Tom B | Expérience généralePlease cancel as I will not be needing it. Thank you!
CYGRIDH R | RéservationThe hours were great but the guy that works at that specific location with an accent was rude he Also loved to hide in the office there.so he have unlock the building Said my unit was in .And my partner and I got locked in where are storage was twice.
Daniel H | Expérience généraleVery helpful and always responsive staff!
Cate D | Expérience généraleStaff was not flexible and very unfriendly. The place was dark, and very creepy. When I called to cancel my rental after I had emptied the unit, I was told, for the first time, that I needed to take a picture of the empty unit in order to cancel. I live 30 minutes away, so was not going to drive there to take a picture. Never heard of anything more ridiculous. Never using a storage facility again!
ELENA G | Expérience générale