The Uhaul Representative was beyond helpful!CAROLINE T.
Customer Reviews for Ivanhoe Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Mundelein, IL 60060
Services dans cet établissement :
- Lun au ven : 8h30 am à 5h pm
- Sam : 8h am à 12h pm
- Dim : 8h am à 11h am
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Heather R.
Le client n'a pas laissé de commentaire.Timothy H.
Im planning on another rental soon and will go out of my way to use Ivanhoe Auto. Great service. Very helpful.CRAIG S.
Great value to meet my short term needs.REX M.
Le client n'a pas laissé de commentaire.Daniel K.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.CHARLES O.
Le client n'a pas laissé de commentaire.Donald S.
Le client n'a pas laissé de commentaire.SPENCER N.
Le client n'a pas laissé de commentaire.Joseph B.
Nice friendly staffRONALD P.
Jordan was exceptional! great customer service!! Thumbs up for the Saturday Donuts!!!Enrique C.
This place is the best!Dominick C.
Service was professionalJOSEPH G.
Le client n'a pas laissé de commentaire.Rick G.
Le client n'a pas laissé de commentaire.PAUL C.
Staff always helpful. I have rented from this location several times, each time it has been a great expiriance.MARTIN Z.
Excellent customer serviceJim H.
Le client n'a pas laissé de commentaire.Raul C.
Le client n'a pas laissé de commentaire.KRISTINA P.
Friendly guys work here.Alexandru N.
Le client n'a pas laissé de commentaire.TASHA JAININE W.
Le client n'a pas laissé de commentaire.STEVEN D.
This was the worst moving experience I have EVER had. I reserved this trailer over a month before my move. I understand that it was a busy time, but they called me the night before and told me my reservation was moved to a location 45 minutes away from the location i requested. I drove there the next morning, only to find that Uhaul sent me to a closed location! I was extremely prepared for this pickup, and I wasted 2-3 hours calling the location and Uhaul to try to get the reservation honored at an open location. After all this, they sent me to a new location almost 30 minutes away to finally get the trailer. I wasted so much time that morning just driving around due to their carelessness, when I should have been packing and starting my move. This was a colossal disappointment, and totally ate into the time that I paid for when renting the trailer! I will not be recommending renting from Uhaul to anyone who cares to keep a schedule.Brenna J.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.Maria O.
You guys are Awesome !!! If you need to rent something This is the place !! Regards Bobby J.ROBERT J.
The truck had pictures during my pickup that did not reflect damage on left and right side of the truck, so I had to disagree with receiving photos and submit my own photos as proof. Also it took standing in line for over 20 minutes to pick up the truck.Nikita K.
Great service. Agent was engaging.Sharon B.
Le client n'a pas laissé de commentaire.AKESHIA S.
Very prompt and efficient service, very friendly and professional service!. Would reuse or recommend to friends.RONALD P.
Very nice person working there.SANDRA S.
Le client n'a pas laissé de commentaire.Viktor C.
It;s been complicated via mobile app. It took me one hour to get my truck.Mukesh P.
Le client n'a pas laissé de commentaire.HIEN T.
I have recommended this location to family and friends.CHRIS B.
Le client n'a pas laissé de commentaire.Blanca B.
Add a sign for drop off or leave some parking spots openJoshua L.
Le client n'a pas laissé de commentaire.MELANIE M.
Le client n'a pas laissé de commentaire.Jonathan V.
Le client n'a pas laissé de commentaire.MARIA G.
Le client n'a pas laissé de commentaire.Elwin H.
Le client n'a pas laissé de commentaire.VICTOR M.
Le client n'a pas laissé de commentaire.Laura W.
Le client n'a pas laissé de commentaire.LAMAR B.
Le client n'a pas laissé de commentaire.Sherry M.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.Jason S.
Nothing. Everything was perfect. The only downside for me was the final cost was a bit high.Benjamin J.
Convenient, easy check-in and drop off. Very courtesy service.JON T.
We ended up renting 3 times. Each experience was fabulous. The people were all super friendly and helpful. Uhaul is extremely organized and well run. We are impressed with the efficiency, variety of options, and how easy you made it for us to be able to move ourselves.Kevin H.
Le client n'a pas laissé de commentaire.DOUGLAS R.
Le client n'a pas laissé de commentaire.KYLE S.
Great serviceJoseph J.
Le client n'a pas laissé de commentaire.Rachel P.
Le client n'a pas laissé de commentaire.PINO C.
Le client n'a pas laissé de commentaire.BRIAN C.
It's good for now.SOCORRO A.
Only issue was the ability to return after-hours. Even though I was told I could do that, I was not able to. I was sent a link that showed how to return a truck, but not a trailer. I did not know how to unhook the trailer, so had to return when location was open. This was not a big inconvenience, but it would have been good to either be able to return the trailer after-hours or be told upfront that could not be done. Staff on hand was very helpful and handled the return right away with no other issues.michael D.
Le client n'a pas laissé de commentaire.robert A.
Very easy and convenientBRIAN C.
Le client n'a pas laissé de commentaire.margaret D.
Customer service was great and able to get me a truck last minute where other locations such as Grayslake kept messing with my reservation.Bennett B.
Rented a 9foot cargo van, Van smelled like cow dung and more like cattles are transported using the van.MOHAMMED SHAMEEM S.
Jordan went above and beyond to ensure we had what we needed. He was great!Thomas K.
The insides of the windows were dirty and it was hard to see when the sun was towards it other than that everything was greatRENO P.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.WINDA M.
Very goodLAWRENCE S.
Truck had air conditioning issues and window crank was broken. Facility was nice. Also the website didn't accept my check in and had to chat with a rep to return my truck.ROGER H.
Le client n'a pas laissé de commentaire.Jeff F.
Le client n'a pas laissé de commentaire.leonides O.
Fast service and mechanic installed two new chains since someone dragged old ones on the ground. They hooked up the trailer to truck and made sure lights worked. Excellent service!MICHAEL B.
Le client n'a pas laissé de commentaire.KENNETH H.
Le client n'a pas laissé de commentaire.MARTYN H.
Process was Very quick and easyROY B.
Le client n'a pas laissé de commentaire.Carole L.
Great owner / operatorWILLIAM L.
Very friendly and easy.Paul Z.
Service is greatSean C.
Le client n'a pas laissé de commentaire.RICHARD R.
Staff is very friendly and helpfulSCOTT L.
Nothing service was perfectMARIA O.
Excellent service overall, would 100 % recommend!NICOLE O.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.CARLOS M.
All was great. Thank you!Jan C.
Jordan was amazing! He put up with me Calling him a million times. So professional and friendly. I moved from their to NC and had to hitch a truck and when his dad was doing so he noticed the break line was cracked and leaking and decided to fixed right at closing. I'm so grateful and so sad I didn't know about them sooner. I want everyone to go there as I know Jordan and his dad Jim have the knowledge, professionalism but mostly HEART. Jordan and Jim, I thank you from the bottom of my heart and soul for your Kindness and help. I wish you well, you two were our superheroes. Victoria L.VICTORIA L.
Le client n'a pas laissé de commentaire.BERNARD V.
The customer service was excellentJESUS P.
stay friendly and continue to provide guidance in choice of rental needsANGELA L.
Truck I rented should not be allowed to be used on roads. The whole front end falling apart, steering impossible , worst truck ever rentedSLAWOMIR L.
Great experience, all around!!!JACK M.
Thank you .ZBIGNIEW K.
The location was great and the truck was clean.Jennifer R.
Le client n'a pas laissé de commentaire.bob H.