Service was great and the lady was very helpful! Great service and will highly recommend this location.
DARRYL J
Customer Reviews for James Snow North Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Location was good, easy to drop off the trailer.
RAMIRO DVery easy to deal with and excellent service.
DAVID CHaving a jack stand to take weight of trailer was a big help.
Dave EVery professional . Thanks Willa
RONALD KPoor sinage at location
Trevor hGreat service and for once the truck was in good shape
CRAIG MWella was amazing to deal with. She had akit of knowledge and was extremely helpful
Debbie MWila was amazing. She showed us how to hook up a car dolley, since we never used in before. She was knowledgeable and friendly.. We highly recommend this business for storage and U-Haul needs.
Steven LNothing I can think of.
Donna RService was great, I was in a rush because UHaul changed my pickup location. (25 min drive instead of the reserved 5 minute drive) however they were very understanding and very fast and courteous and well informed. Might even opt for them next time even though is alot more driving.
BRIAN BI used many U-Haul locations, but this one is the best. Friendly, attentive and quick.
OLEG GThe associate went above and beyond ensuring the rental went smoothly picking it up and dropping it off. The process of reserving online and following the instructions made the pickup process really quick and the same with the drop off. I was shown the proof of return of the rental. After my first rental experience, I was afraid of the customer service but didn't have any issues with this location. Should we need a rental in the future, I will continue to go to this location, even though there is one closer. I would highly recommend this location.
THOMASL HWonderful staff , quick and easy drop off.
Steve NProfessional, understanding, Helpful.
PAUL CThe staff was extremely helpful, courteous and professional. She found the trailer I needed for my move, offered to stay after hours to ensure I picked up the correct equipment and had it properly connected to my vehicle. I've dealt with a lot of Uhaul locations and this one is by far the best!
WAYNE MWilla, was exceptional. She was the best service we have ever had at U-Haul. She was exremely helpful, courteous and could not have been better. I felt like i had a new friend.
Robert MGreat friendly experience
JOHN MThe representative that served me was very professional, kind, very happy with a great smile. She was very helpful showing me how and best way to use trailer. Thank you very much.
LARRY HServe coffee -ha ha.
E Lbest experience with uhaul ever good service great price thank you
DANIEL BIncredible customer service.
FRED FOverall experience would have been much better if U-Haul didn't give our booked rental at the chosen location to someone else. Had no choice but to drive an extra 45 minutes each way to get the equipment from another yard. We always seem to get screwed on the chosen pick up day and location. Oh, also the drop off location was no longer a U-haul location. Had to find another and call to be sure we wouldn't be charged for a drop off in a different location. Beyond that the experience was excellent and had no issues. Have booked another truck in a few days and hoping the truck will actually be there ready to go.
Chris GExcellent service à la clientèle. Very friendly and makes the experience very enjoyable.
Darryl TVery good service and friendly
Jackie FPolite and accommodating, the rental went smoothly.
John GAwesome customer service!
Maryrose CWe had to wait a few minutes at pickup, but our experience was good.
JOHN ZWilla is an outstanding representative for U-Haul. She's consistently helpful, well organized and diligent. Best location we have used.
Linda HThe woman at this location is always ready to help and very friendly. Convenient drop off location off hwy 400. Have used several times.
Eda CYou can figure it out
holly kStaff is excellent
wayne bsuper service!!!!!!!
Leo PThe representative was extremely helpful and efficient with the rental. She took the time to ensure the trailer was both clean and in good condition before renting to us. I have rented from this location on several occasions and always have a good experience.
Mike JYour manager at this location is wonderful. Dedicated and so conscientious! Thank you and keep up the great work.
Fred FExcellent customer service, really appreciated the time taken to go through the equipment and demonstrate how everything works.
Joshua MJust keep doing what you are doing
Paul CEasy to drop off. No one was there.
Valerie SThe lady at the desk was great. The problem is having to go to another location to pick up the truck. That's an U-Haul problem. What's the point of picking a location if we won't get it.
Paul LExceptional customer service. Willa was an absolute pleasure to deal with. I highly recommend doing business at this location wether renting a u haul or a storage unit. Made my move run smooth. Thank you to the great staff at James snow storage in coldwater Ontario.
Madeline SQuick, simple, and the equipment was in excellent shape
Richard WEasy pick up and return. Willa is number 1 with customer service!
Joanne CAwesome staff!!
wayne bExilant service. Lady so happy to help with everything.
Ajmer KWe had, as per usual at this location, a positive experience. We will continue to utilize services there when/as required, with confidence.
Peter DFriendly courteous service
ROBERT PRented a car trailer everything went well. Lady gave me assistance to hook up.
RON KMy experience was absolutely perfect I don't think anything needs to be improved
Kevin VThe customer service was incredible the product was clean and available it was an easy experience and would recommend this location to everyone
Glenn DThe woman at the location was very friendly and efficient, which made the whole experience very easy. I would definitely use this location again.
Joshua MExcellent service!! Highly recommend.
Grant HMy only thought is that I booked a 26ft truck more than 2 weeks before our moving day and there was none to be had. Since it's getting harder to get what you need uhaul should start investing in more new equipment
rick mNot a thing.
David VAwesome customer service. Best location to rent a truck. Thank you for your service
Gary LNo windshield washer fluid, transmission rev hangs, driver door doesnt seal properly, seats and steering wheel slimey
nick cWilla was excellent to deal with, very knowledgeable as we asked questions about other rentals.
Elaine MNo changes, these people are great to deal with
Willi GCustomer service was amazing and so helpful. Great customer interaction and will always use this location.
BRADLEY MWe experienced the best service and no issues - highly recommended - Thank you!!
Gary LNothing, great service.
John LFriendly and easy to pick up and drop off.
Bryce LNil
BORIS SNo comments
Efosa AExcellent service à la clientèle.
Efosa AWe drove 30 mins to drop off after hours (because it closes at 3pm) like the app says we can. When we arrived there was a locked gate. Called customer service who had no way of getting us in. Thankfully a storage unit customer let us in. Then the app wouldn't work to let me finish uploading the photos. Not sure why we couldn't drop off at Midland location- where we live.
Jason HYard was clean and well laid out I didn’t know there was a u haul in cold water I may have to start using this one instead of the one here in midland
Jordan G