Again: nothing wrong with the locations. The company overall is extremely stressful to work with and you don't get any specific information about your truck until the last possible minute. U-Haul changed my 26 ft truck to 15 ft without any advance warning, almost turning my long distance move into a total disaster.william kim M.
Moving Truck Rental in Coldwater, ON at James Snow North Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Coldwater, ON L0K1E0
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 4h pm
- Dim : 9h am à 2h pm
Heures d'ouverture spéciales
- 6/13/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Coldwater, ON L0K1E0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Have more trailers available.Gary C.
Great service, thank you!Jan-Mathias P.
Amazing serviceMichael M.
The location and manager were amazing, however my experience with the location on younge st was not. I was supposed to pick up a 26 truck which was never going to be there. We wasted 2 hours and gas in the unhaul truck driving from coldwater to Midland to only move a few blocks in midland. It took us 3 times as long with a small 15 foot truck and then we had to drive back to coldwater the next day, also using gas in my car. There was no call from Uhaul explaining the mix up. The younge st location is horrible. I don't feel I should have had to pay the $70 ( truck is only $29 and insurance $15) plus the gas in both vehicles. This caused a huge fight between myself and my husband. Unhaul needs to get organized. Every time I use this service there is a mix up of some sort or the trucks are empty, dirty, we have to clean them ourselves etc. Disgraceful. I will be asking for a full refund for my time and troubles. UnacceptableJason H.
Nice and very helpful staff.Simon B.
The lady who manages this location is a gem. She's thoughtful, helpful, and very hard working. I've been to this location 3 times. It's not the closest location for me, but I choose this site for the excellent service.David H.
I was guaranteed a truck would be available in Wasaga Beach where I reserved it. I was made to go to Coldwater to pick it up. That is not guaranteed! I had an Excellent experience with the representative at this location and I am promised a 50 dollar credit that I have not received yet. So that helps but I would have thought you would make arrangements to get the truck to Wasaga as guaranteed. It added over 2 hours extra driving time and extra miles that I had to pay. Other than that I would rent from you again and would recommend you to friends. Have a great day. Stay safe from covid!!Ron R.
Vehicle and office smelled of cigarette smoke, the vehicle was somewhat clean, but upon closer inspection there were items left in the vehicle from the rental prior to ours and was obviously not rented in "swept clean" condition. It was evident that the vehicle was not properly processed with quality controls between rentalsJUSTIN L.
Excellent service from start to finish. Was impressed at the level of professionalism and customer service the lady agent showed us. Will surely recommend to friends & family. Will go back again for future needs. Thanks, MaryMAry A.
everything went smooth. without a HITCH. LolMichael W.
Willa was super!Vince C.
The pricing is confusing and complicated. When you book A vehicle there is no guarantee of actually getting the vehicle on that precise date. You should change the system so that there are significant penalties if the vehicle is not returned on time to reduce thus uncertainty.gordon A.
Willa was very helpful and thorough. Good rental experience.David H.
The lady was very nice and helpfulWILLIAM M.
The front gate is one big puddle that you have to walk through to open the gate. Especially having after hours start at 3pm that is not the type of think you want to trudge throughGregory R.
Everything was great! Willa is always so very organized! Thanksanne-marie D.
I was more than satisfied with the customer service provided by this firm. Would certainly go back again.Kristine B.
All goodRob T.
None, great service from Willa. Equipment was ready for me when asked for and paperwork was quick & efficiently handledDAVE G.
Great servicesteve F.
Awesome customer service.!Larry R.
The location where we picked up our rental was great, The lady running the place Called me ahead of time and agreed to come in early because apparently we were able to book a truck pickup time before they were open? Also and most importantly, we booked online & paid for a 20' truck.. when we arrived at the pickup location there was only a 15' Truck waiting for us.. when my wife called to see what was going on, she had to argue the fact that she in fact booked and paid for 20' and not 15'... after some time we were eventually offered a discount and told we could keep the truck longer then we paid for, so that was fine. However it really seems like there needs to be some kind of Tracking technology incorporated into the trucks.. it's a great Thing to be able to book online.. but there needs to be more accountability. With everything that's been going on With the times lately it's understandable That unforeseen things happen, especially when it comes to moving.. but this isn't the first time we have had A problem with online booking.Chris J.
Great customer service. Friendly staffSteve O.
The ratchet mechanism did not work as well as it should. Had a hard time releasing the straps the ratcheting mechanism needs to be cleaned up and maybe even putting white grease to loosen up the ratchet.jim M.