Keep up the good work
Lawrence M.
Customer Reviews for J&M Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This place is always great solid pricing good availability A+
BRIAN H.Representative at the location was friendly and very helpful
DAWN S.Great and easy to pick the keys. Agent was very nice and provided all comfort for a person who rarely have moves. However I will recommend this to all my friends to make local home move easy. The location was open on Sunday and was great. The return was simple to drop keys in the box (after office closed).
Subramaniam K.What would we do with out u haul the company is just amazing the prices are amazing 10 out of 10 for me
Alberto G.For me nothing. I have rented before and was completely satisfied.
Joseph B.Very pleasant staff
Danielle A.The truck was clean and desk representative was friendly. Plus the truck dashboard was digital meaning they have new trucks.
Ronak P.Excellent service.
Kushang B.I think the taxes added up were to high..so many fees were there from 19,99 plus tax plus 10minles shouldn't come to 40
ANISH S.The acceleration is not enough for hills on highways.
JARROD R.I had issues with the mobile check in process. Good thing my pick up was at a time when the business was opened. Otherwise i never would have gotten my truck because the website just kept spinning and saying "awaiting approval. " Even the employee was confused, saying approval should be instant. Besides this, everything was pleasant & straightforward.
KATHARINE S.Nice and easy
MICHAEL C.All Good
BASUDEV P.Everything was very nice. Only thing is that the front desk missing is "smiles".
HARIHAR B.your service is excellent
NASIRU B.Exceptional experience from first contact to return
DWIGHT C.I rented a 20 foot truck and noticed prior to picking up the truck that I was unable to change the location for drop off. After calling the store and the uhaul customer service, I was told this was not an issue for my order and can be changed once I am in the truck. On the day I went to pick up truck I was informed from someone from customer service that I would not be able to change my location because this is a local truck and the next available one way is at 9 am. After being told the rates on the phone I was told different rates in the store. This was terrible customer service and interfered with moving schedule and cost more than I was told.
Melody C.No issues. Everything was what it was supposed to be. I will use them Ary when the need arises.
SHIJU M.I dont understand why back to uhul same place .This us unfair bacuase we pay extra money for retun maile.
SUNILKUMAR P.I attempted pick up on the app but was having trouble. The gentleman in the office was very nice and checked me in and explained everything. I was on my way quickly.
SUSAN N.It was hassle free booking & return. Kudos to U Haul team for maintaining such good service.
PADMAKAR S.I highly recommend this location.
DAVID R.The U-Haul app needs work. Lots of issues with taking photos, but the location was great. Highly recommend J&M Self Storage for your U-Haul rentals and more.
NATHAN R.Used this location several times over the last few weeks. Always great service
STEVEN B.the person working the desk was pleasant
Carolynn B.Check in was fast and efficient. Truck was fine. I didn't expect to have to give a less than 5 start review, but I was charged for fuel even though I filled the tank to the previous level. I took a picture of the gaugage as proof. When I called to address this I was asked to call back. When I called back I could not get through. The phone would give me some tones, then silence. I was able to leave a message on one call attempt, but did not hear back. I did get a refund for the fuel charge by calling the toll free UHaul number. Check your receipt carefully.
MICHELLE K.The location manager misguided me on adding about $50 worth of fuel, for a 58 mile trip. I have also provided the receipt of fuel. Where as I was only required to add in only about $20 worth of fuel.
SANJAY B.Always good service at this location. It's my go to spot when I need a truck. Merci
VINCENT B.Greet customers with a smile
JANET H.Great warm friendly service . Thank you 🙏
DANASHEKA S.I have used this Uhaul located on 1939 Oak tree rd several times and they have never disappointed me. Always understanding & courteous
APRIL H.Staff was very nice.
MICHELLE S.As always great service.
Shaun M.Hot air was coming near the right leg area and due to that reason it was super uncomfortable needs repairs immediately
AJAYKUMAR J.All good.
Amauris M.Easy checkin, friendly staff, no issues.
Wayne F.I received a link the day before pickup to send license pictures. I then had to do it again in the app the day of pickup.
William C.Excellent service
DEBORAH L.Everything was perfect. The internet reservation was easy and the pick up site and truck was great.
JOSEPH G.Nothing at all. Everyone was so friendly and accommodating.
ORIN O.Very helpful guys. Truck was perfect. Needed more blankets, but that was probably a U-Haul distribution issue. Highly recommend this location.
DARIN E.All was very good
MIROSLAW K.Nothing.
MICHAEL M.Great service - Highly recommend
INDRANIL G.Quick pick up and drop off service. Awesome!!!
JOHN O.The team working at the center are great. They have very warm and hospitable nature. Love to recommend to my friends.
DANASHEKA S.