Customer Reviews for Jayden Auto Sale
(U-Haul Neighborhood Dealer)

62 évaluations

2932 Airport Blvd   Houston, TX 77051

(832) 648-7850

Heures d’ouverture

  • Mon-Fri: 8 am–6 pm
  • Samedi : de 8 h a.m. à 4 h p.m.
  • Dimanche : de 8 h a.m. 12 h p.m.

Services dans cet établissement :

Pour nous contacter

(832) 648-7850

2932 Airport Blvd
Houston, TX 77051

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–6 pm
  • Samedi : de 8 h a.m. à 4 h p.m.
  • Dimanche : de 8 h a.m. 12 h p.m.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

When I made the reservation, I requested picking up the 26-foot truck and 12-foot trailer at a U-Haul location that is only two miles from the home of the person who was moving. He is elderly and disabled, so I offered to rent the truck and trailer for him and to assist him with the move. It is difficult for him to drive, so a short trip taking me to the truck site would be the least inconvenient. U-Haul - despite THREE separate requests - said my ONLY choice was this location, over a HALF-HOUR drive in Houston rush hour traffic from his home. I called this location, which opens at 8:00 a.m. and told the manager I was on a serious time crunch and needed to pick up the truck and trailer the next morning right at 8:00. He said that would not be a problem. He said he would have the truck and trailer all hooked up and ready when I got there, and HE would be there at 7:40 a.m. so I could depart quickly. NONE of that happened !! 1) I arrived at 7:40 and no one was there. Waited until 8:00 and still no one. He never showed up at all. Finally, one guy arrived, but not the manager I had talked to. 2) The truck and trailer were NOT ready. 3) The truck only had 3/4 of a tank of gas. 4) I had to help the guy hook up the trailer because it's too heavy for one person (I'm 77 years old with a bad shoulder). 5) Then I had to assist him getting the dollies and pads I requested. 6) He also had NO paperwork done. 7) Then the boss - the one who said he'd be there at 7:40 - CALLED my phone and I had to assist him doing all the contract info over the phone, including having to scan and send both sides of my drivers license while standing in the middle of his lot. By the time I actually left the site it was 8:45 and I (and my disabled elderly friend) again had to drive another half-hour back to my friend's home. (Have you been in Houston traffic at 8:00 on a Friday morning? It's a nightmare.) This site promised a lot. But produced a lot of nothing. I'm more upset with U-haul than this location. They had weeks of notice to have a truck and trailer at a much closer location, but chose not to for their convenience, not the customer's. Horrible service.

CHARLES W 
Évaluation :
3

Le client n'a pas laissé de commentaire.

roselda d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim S 
Évaluation :
1

U-haul provided the worst services possible. The truck rental had endured (3) incidents and the wait time for a response was terrible.

Carington C 
Évaluation :
5

100 % good

Dealia P 
Évaluation :
5

I always use this location. The beat

Caprisha J 
Évaluation :
1

Not a good experience

LaSandra D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rita c 
Évaluation :
5

Better parking

Deonish J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YILBERT J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vickie H 
Évaluation :
5

Love love love there service here. Best customer service in town.... Thx Joe

babara f 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felicia A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALPHONSO M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brenda m 
Évaluation :
5

Great Prompt Service and Clean as well as Maintained Nice Vehicles

kam k 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julia d 
Évaluation :
5

Rien

Derrick B 
Évaluation :
5

Owner was very responsive. U-Haul scheduling messed up the order, but the owner was very helpful. If I ever have to use U-Haul again, I would gladly use this location. U-Haul has not been able to actual fulfill my order on multiple occasions, but the owner here is great.

ZACHARY F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gustavo P 
Évaluation :
2

Reservation method was excellent. I did not like the experience of hitching the trailer though. It was deep in the back of the yard at a weird angle between a uhaul truck and another trailer. Rather than just roll it up and hitch it cleanly, I was asked to reverse and hitch. Driving off with it and not scratching another property was rather difficult. I've had it rolled up to my car at other Uhauls before. I will be looking for a separate location if I ever need another trailer rental.

Erik M 
Évaluation :
5

They always have exactly what I need very easy process, in and out with no problems these guys are great .

Alisha L 
Évaluation :
3

They sell cars,truck and atvs,good customer service, for that area

robert t 
Évaluation :
5

I've dealt with various U haul businesses and they were all very professional. This location just seems to be community friendly. Good costumer business and conveniently located I've dealt with various U haul businesses and they were very professional. This location just seems to be community friendly. They promote good costumer business and being conveniently located is defined a plus.

Cynthia J 
Évaluation :
5

Great expression

Tralena S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GeGe J 
Évaluation :
5

Great check in.

Marico S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke G 
Évaluation :
5

The flooring is was nothing but mud; hard to drive in.

Reymundo R 
Évaluation :
1

I have not had any problems til Joe or his dad wasn't there the truck was awful.

Tanika T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lillie L 
Évaluation :
3

After-hours key drop off not accessible. No instructions for after hours

Keshia G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

serena r 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khoa D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RODNEY J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisha L 
Évaluation :
5

I'd recommend this place to anyone. I'll definitely go back. Appreciate the helpfulness of this location.

Bryan E 
Évaluation :
5

Nothing needs improved I liked the customer service provided, the owner was very helpful, and didn't make me feel rushed. I definitely recommend this Uhaul 

FAUSTINA O 
Évaluation :
5

Everything was Awesome Great Customer Service they was very attentive to all our needs/questions. Rates wasn't expensive. Vehicle was clean and sanitized. I was late bringing the truck back a (day) Late no issues they worked everything out with me. Thank you all for everything! HIGHLY RECOMMEND!!!

Jacqueline A 
Évaluation :
1

I was disappointed, the price changed twice after I returned the truck.. It was a bad experience overall. I rent U-Haul trucks all the time very frequently, but this was my first time using this location. A lesson learned.

Corinthians C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montina J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachery H 
Évaluation :
3

Unfortunately they were very crowded due to lack of room to park trucks. Good location and guy was more than welcoming and helpful. No hassles about the dirty truck from the previous uhaul dealer. Said he would clean it for his next customer. This guy just needs more space for so many trucks!

Veracity T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruby P 
Évaluation :
5

Great service No complaints definitely will return.

Random j 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisha L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

UMAR M 
Évaluation :
5

You are good

JUDEMARKARBAR I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruby J 
Évaluation :
2

looks like a sketchy shop

Amirta H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W 
Évaluation :
5

Nothing I know of everything was great.

DeAndre B 
Évaluation :
5

The guy was very nice and patient with my daughter.

JOBINA P 
Évaluation :
2

Hi the Uhaul i rented was not working properly every couple of miles while driving the uhaul could shake. This was very scary due to I was driving on the freeway can could of cause a accident. Also I left my apple watch in the uhaul by accident and now its no where to be found. Angel Moreno 281.451.1995

Angel M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan H 
Évaluation :
5

Very convenient

Charlotte W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Barbara G 
Évaluation :
5

Excellent service à la clientèle

Blake R 
Non les évaluations ont été soumises pour cet établissement.

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